I order Birch Ply with Atlantic as I find the service and quality better than anywhere else. The most recent order was delivered to South West Scotland. Everything on the pallet was perfectly cut and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I used Atlantic Timber for a DIY project.The web site had a fantastic range of sizes and a very wide choice of timber products with competitive prices. The team were very helpful with my order and t... See more
Company replied
First class service from everyone at Atlantic Timber, starting with the really helpful and knowledgeable staff at the tills and then to the workshop team who produce very precise work. The prices a... See more
I order all my sheet goods through Atlantic timber and the service from Liam and the staff in the workshop is always faultless. If pieces have ever been delivered damaged they are replaced the same da... See more
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Company details
Written by the company
Timber & DIY Merchants in Altrincham, Cheshire. Outdoor treated timber. We cut and machine almost anything on our high-tech CNC controlled machinery, usually while you wait. Order online Timber & Sheet Material, Doors & Joinery, Outdoor & Landscaping, Flooring, Screws, Nails & Hardware, Sealants & Adhesives, Tools. Our wide customer base includes DIY enthusiasts, tradesmen, builders, joiners, shop & office fitters, industrial, commercial, and manufacturing companies, schools & colleges, hospitals, utilities, interior designers.
Contact info
Atlantic Street, WA14 5BY, Altrincham, United Kingdom
- 0161 928 1696
- info@atlantictimber.co.uk
- atlantictimber.co.uk
4.6
Excellent
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Reply from Atlantic Timber
Thanks for the great review, Robert!
Excellent service
Good value prices and excellent communication regarding my order including flexibility regarding delivery, which is most appreciated.
5 May 2026
Reply from Atlantic Timber
We're really pleased to hear you are happy with our service and that we were able to make delivery easy for you. Look forward to serving you again.
Good products, timely shipping. Will use them again.
I used Atlantic several times during a project, and they never let down. Good products, timely shipping. Will use them again.
13 May 2026
Reply from Atlantic Timber
Thank you for the fantastic review, John!
Reply from Atlantic Timber
We're really pleased you were happy with our service. Thank you for taking the time to leave us a great review.
Reply from Atlantic Timber
Thank you for leaving a great review!
Staff friendly and helpful
Staff friendly and helpful. Click & collect order all ready when I arrived.
26 May 2026
Reply from Atlantic Timber
We're really pleased to hear you are happy with our click and collect service. Look forward to serving you again!
Reply from Atlantic Timber
Thanks for your review, Ian! We pride ourselves on stocking products and many other merchants don't - we hope you found what you were looking for!
Reply from Atlantic Timber
Thank you for a great review, Nick!
Excellent Service
Good communication and a little mix up was sorted smoothly and easily. Reasonable prices and good quality product. Properly friendly and helpful. Would definitely use again!
20 May 2026
Reply from Atlantic Timber
Thank you for your great review, Lyndsay! We're pleased to hear that you are happy with our service and look forward to serving you again.
Excellent quality architrave…
Excellent quality architrave particularly well protected with bubble wrap and delivered on time !!
20 May 2026
Reply from Atlantic Timber
Thanks for the great review, Graham. We invest a lot in making sure our products have the best chance of getting to our customers in perfect condition, so it's great to hear it's paying off! Thank you for your custom.
Delivery poor and wrong order received
Delivery company used very poor said tried to deliver and didn’t even said left card and didn’t then supposedly ran out of time. Having stayed in 8am -6pm for 3 days. I phoned your depot someone was to phone back but didn’t. After all that the order was wrong. I ordered 21x21mm x2.4 m received 21x11 mm x2.4m . Messaged company saying it was time critical needed resolved no reply
Matter now resolved
12 May 2026
Reply from Atlantic Timber
Hi James, please accept our apologies for the problems with your order. We're really disappointed to hear that our service fell short on this occasion. We use an external courier to deliver nationwide and most of the time they offer an exceptional service. Unfortunately, on this occasion, they failed to do so and we have raised this with them. We're also sorry you received the wrong product, which we can only put down to a genuine picking error. A member of our team has spoken to you and we are aware that you have been able to use the product, instead of requiring a replacement, so we have arranged a refund of the delivery charge and the difference in the cost of the material. Please do get in touch if you would like to discuss this further.
Excellect service
27 April 2026
Reply from Atlantic Timber
Thanks Paul! Really pleased to hear you are happy with your order.
Delivered on time and good quality
25 April 2026
Reply from Atlantic Timber
Thank you for a great review, Kenneth!
Great product and quick del also a good…
Great product and quick del also a good price, very happy customer.
20 April 2026
Reply from Atlantic Timber
Thank you for a fantastic review Anthony!
Great service
19 April 2026
Reply from Atlantic Timber
We're so pleased that you were happy with our service. Thanks for the review!
Reply from Atlantic Timber
Thanks for an A+ review, Sean!
Fast delivery a pleasure to do business…
Fast delivery a pleasure to do business with thanks
15 April 2026
Reply from Atlantic Timber
Hi David, we're really pleased you are happy with our service and we look forward to serving you again soon!
Helpful staff and good service.
20 April 2026
Reply from Atlantic Timber
Hi Andy, thanks for taking the time to leave a great review!
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