Wheelie Bins Reviews 251

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its speed and efficiency, often highlighting helpful drivers who communicate well and follow instructions. The products, particularly the bins, are frequently described as good quality, robust, and exactly as described, with many appreciating the competitive pricing and ease of ordering. However, some people were dissatisfied with aspects of the ordering and delivery process. Issues included misleading delivery prices, delays in receiving orders, and incorrect items or quantities being delivered. A few customers also noted problems with delivery instructions not being followed, or bins arriving with pre-assembled components in an undesirable configuration.

What people talk about most

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting prompt and speedy... See more

Product

Consumers generally express satisfaction with the product. Many reviewers praise the good quality of the... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great and reliable... See more

Quality

People report positive experiences with quality. Customers consistently praise the good quality of the bins,... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The price was competitive and the purchase was easy. The delivery was great, driver advised when due for delivery snd followed instructions where to put it. The bin is of solid construction... See more

Company replied

Rated 5 out of 5 stars

Clear website with lots of options to choose from. ordering was easy. The cheapest I could find even with the large delivery fee. Delivery was quicker than expected and delivery driver was lovely.

Company replied

Rated 5 out of 5 stars

Good value, quick delivery, no fuss. But I didnt need a nasty pot of smelly chemical powder to keep my bin fresh - appreciate the free gift gesture but yuk!

Company replied

Rated 5 out of 5 stars

Communication. I emailed as concerned if not home for delivery. I had an email and phone call straight back. A text and phone call then from delivery driver on the day. They did communication and the... See more

Company replied


Company details

  1. Waste Management Service
  2. Construction Equipment Supplier
  3. Construction Material Wholesaler
  4. Office Supply Store
  5. Office Supply Wholesaler
  6. School Supply Store

About Wheelie Bins

Written by the company

www.wheeliebins.co.uk is the home of wheeliebins. We have everything from your council standard sized 240 litre wheelie bin up to the large 4 wheeled 1100 litre wheelie bin all with our best price guaranteed promise.

Smaller quantities of bins are despatched on a next working day delivery, larger quantities, 4 wheeled bins and any adaptions may take a day or two longer to get to you. However you can always use the live chat, email or give us a call to get an ETA.

Wheelie bins is part of the established Jaydee Living Ltd group which was established in 2006 and has many thousands of happy customers. We have supplied the likes SSE, Cambridge University and Apple to name just a few.

What really sets us apart though is our customer service and product experience. All of our team have been with us at least 5 years and have a great understanding of all our wheelie bin and which products would be most suitable for you.

Shop By Wheelie Bin Size

140 Litre Wheelie Bins

240 Litre Wheelie Bins

360 Litre Wheelie Bins

660 Litre Wheelie Bins

1100 Litre Wheelie Bins


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

251 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great price and quick delivery

Decent price. Good quality bins. Efficient delivery.

1 April 2026
Wheelie Bins logo

Reply from Wheelie Bins

Hi Ali,

Thank you for your review, as a small family business, we appreciate any feedback and are glad that you are happy with the products we supply and our delivery service.

Many thanks

Rated 2 out of 5 stars

Ordered red liner clips and received…

Ordered red liner clips and received green!

11 March 2026
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Reply from Wheelie Bins

Hi,

I have looked into your order number and can see you ordered a red, 120 Litre wheelie bin from us. I'm not sure what you're referring to when you say you received red liner clips instead of green as this isn't something we sell.

If there was an issue with an incorrect item delivered please e-mail sales@wheeliebins.co.uk and we can rectify this but I cannot see any correspondence from you saying that there has been an issue with your order.

Many thanks

Rated 5 out of 5 stars

Good product

Good product, prompt delivery

24 March 2026
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Reply from Wheelie Bins

Hi,

Thank you for your review, as a small family business, we appreciate any feedback and are glad that you are happy with the products we supply and our delivery service.

Many thanks

Rated 5 out of 5 stars

Clear website with lots of options

Clear website with lots of options to choose from. ordering was easy. The cheapest I could find even with the large delivery fee. Delivery was quicker than expected and delivery driver was lovely.

18 March 2026
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Reply from Wheelie Bins

Hi Wren,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Good price

Good price, great communication and delivered quickly

18 March 2026
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Reply from Wheelie Bins

Hi Natalie,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Yellow Bin Delivery

Bin is as safely delivered and the couriers were great as they phoned to let me know they were coming and gave them directions. My house is not easy to find but they phoned again and I asked them what they could see where they had stopped and from their description I was able to direct them to my house. Great service. Thank you

20 March 2026
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Reply from Wheelie Bins

Hi Jan,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Great overall experience

Quick delivery, good quality bins, competitive prices, very happy 👍

9 February 2026
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Reply from Wheelie Bins

Hi Josh,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Good value

Good value, quick delivery, no fuss. But I didnt need a nasty pot of smelly chemical powder to keep my bin fresh - appreciate the free gift gesture but yuk!

2 February 2026
Wheelie Bins logo

Reply from Wheelie Bins

Hi Lisa,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

We have been sending these out as a trial product to certain customers and appreciate that not every body will want them.

Please feel free to donate this to a neighbour or dispose of it according to the instructions on the packaging.

Many thanks

Rated 3 out of 5 stars

Delivery cancelled twice

Bins themselves seem to be standard Council 240 ltr pattern, robust and competitively priced. Delivery was pre-arranged and then cancelled twice. Third time lucky but I could have done without the previous cancellations. One bin had been fitted with wheels, with the other 3 stacked inside, disassembled. Unfortunately, the wheels had been mounted in the position opposite to the one I wanted (there is a choice of 2). Had to refer to the Web for the method of removing a wheel without damaging/destroying it. Not a big problem if you have the tools, which I did, but time-wasting nevertheless. On balance, ok and I would buy from them again but an old lady might struggle.

Having seen the reply, the point I was trying to make is that I would have preferred to have had no wheels assembled. Once mounted they are not straightforward to remove, it involves drilling through the plastic sleeve and levering back a spring underneath. Delivery is part of any Internet deal. If your sub-contractor is letting you down, ditch them and use another one, even if they are slightly more expensive.

23 January 2026
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Reply from Wheelie Bins

Hi Paul,

Thank you for your review, as a small business we appreciate the feedback. We apologise that there were issues with delivery, we use an external courier and once it leaves our warehouse we have limited control of delivery timeframes from then on. We will follow up on this with our courier service to try and find out why there were cancellations and make sure this doesn't happen again.

In order to send them out in the most cost-effective way and reduce our shipping costs to the customer, we do have to remove wheels so that we can stack the bins for transportation.

We will take your feedback into consideration as it helps us to improve our services in the future and we appreciate you giving us a fair overview.

Many thanks

Rated 5 out of 5 stars

Easy to use website

Easy to use website, clear measurements on product, very important as they needed to be wheeled through a gate.

5 February 2026
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Reply from Wheelie Bins

Hi Josh,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service. We try to make sure as much information as possible is available on our product so we're glad to know it's been helpful.

Many thanks

Rated 1 out of 5 stars

wrong product sent

27 January 2026
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Reply from Wheelie Bins

Hi Cibi,

Thank you for your review, as a small business we appreciate the feedback. We apologise that there was an issue with your order and the wrong bins were delivered.

I can see that you emailed us about this and we were able to rectify the issue as quickly as possible but this does take time as we have to organise for a collection and due to the size and quantity ordered this has to be done on a pallet rather than just a simple courier collection.

I believe the issue has been resolved, albeit still an inconvenience but we believe we handled the situation as best as possible and are sorry you felt this warranted a one star review on our services.

Many thanks

Rated 5 out of 5 stars
Wheelie Bins logo

Reply from Wheelie Bins

Hi Josh,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Efficiency

Very good service. Quality item delivered on time.

21 January 2026
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Reply from Wheelie Bins

Hi Jackie,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Simple to order

Simple to order, very friendly and helpful delivery team.

2 January 2026
Wheelie Bins logo

Reply from Wheelie Bins

Hi Paul,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Great reliable service and a wide range…

Great reliable service and a wide range of bins. Especially the darker green Moss coloured 240L ones.

15 January 2026
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Reply from Wheelie Bins

Hi Jonny,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

The bin was delivered quickly

The bin was delivered quickly, even though it was very close to Christmas. It was an easy website to use. Good quality item. Would definitely recommend Wheelie Bins

17 December 2025
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Reply from Wheelie Bins

Hi Debra,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Fantastic quality and service

Fantastic quality and service. Very pleased.

2 January 2026
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Reply from Wheelie Bins

Hi Annette,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Wheeler bin

The bi I ordered was exactly how I saw it on the website it was the right size so that the bin men could take the rubbish away .

9 December 2025
Wheelie Bins logo

Reply from Wheelie Bins

Hi Jason,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Quick and reasonable delivery

Quick and reasonable delivery. Nice product. Exactly what I needed

8 December 2025
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Reply from Wheelie Bins

Hi James,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

Rated 5 out of 5 stars

Great service and delivered quickly

Great service and delivered quickly

24 November 2025
Wheelie Bins logo

Reply from Wheelie Bins

Hi Joe,

Thank you for your review, as a small business we appreciate the feedback and are glad that you were satisfied with our service.

Many thanks

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