Stephanie was here on my monthly call, she listened to my concern about a new issue and responded with a solution. This is only my 3rd treatment as I am a new customer, but I have no spider or pests o... See more
Company replied
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See what reviewers are saying
I have enjoyed each technician that has been to my home. They've all listened to my issues and knew exactly what needed to be done to take care of the issue. They're always respectful, nice and on tim... See more
Company replied
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... See more
Company replied
We were not home on July 4th when our service was done. The representative did take pictures of what he did.
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5251 W 73rd St, Ste C, 55439, Edina, MN, United States
- 16515657997
We overthink pests so you don't have to.
4.3
Excellent
242 reviews
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TitleI gave Aptive only one star
Title: I gave Aptive only one star primarily because once signed on for the service, I have been unable to cancel the service. Every time I attempt to cancel the service I’m told that I have more time left on my contract. I agree to continue through the remaining time but that I do not want to renew my contract. This is the same story I get every time I call to cancel. I never call to renew my contract but apparently this happens automatically and Aptive is “helpless” to stop this. I think this Company needs to be investigated for illegal business practices.
28 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Susanne,
Thank you for sharing your experience. I completely understand your frustration with the difficulty you’ve had trying to cancel your service and the concerns you’ve raised about automatic renewals. At Aptive, we strive for transparency and ease of service, and I’m truly sorry that your experience did not reflect that.
We want to make this right. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, ensure your contract preferences are accurately updated, and address any remaining concerns. Your feedback is important to us, and we take it seriously as we continue working to provide clear communication and quality service for all of our customers.
Thank you again for letting us know, and for giving Aptive the opportunity to resolve this situation.
-Jasmine
Anna
The last person that came out, Anna. She was very polite and did everything that was to be done. Treated for the bugs, checked the mouse boxes and brushed down the eves and entrances the the house. She was very polite.
21 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Dawn and Doug,
Thank you so much for sharing your experience! We’re thrilled to hear that Anna provided polite, thorough service and took care of all the areas needed. At Aptive, we take pride in our service professionals and the attention they give to every home, and it’s wonderful to know that Anna delivered that for you.
We truly appreciate you taking the time to recognize her efforts and for trusting Aptive with your pest control needs.
-Jasmine
Nice experience
Overall their communication is good. We receive advanced notice of impending visits and photos and follow up after the visit. Both are appreciated
27 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Jeff,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our communication and follow-ups have been helpful and appreciated. At Aptive, we strive to keep our customers informed every step of the way, from advanced notifications to post-service updates, so you can feel confident and informed about your pest control service.
We truly appreciate your trust in Aptive and look forward to continuing to provide you with effective and reliable service.
-Jasmine
Your technician was prompt
Your technician was prompt, courteous and explained the treatment he was providing and asks me if I had any questions. He followed up his work with explanatory notes and photos. I appreciate that.
25 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Bob,
Thank you for sharing your experience with Aptive. We’re glad to hear our service professional was prompt, courteous, and thorough in explaining the treatment and answering your questions. Providing clear communication, detailed service notes, and photos is always our goal, and we appreciate having you as part of the Aptive neighborhood.
-Jasmine
Aptive has always done an excellent…
Aptive has always done an excellent job. They treat all the pests. We had spider problems being on the lake and they took care of them.
18 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that Aptive has consistently provided excellent service and addressed all your pest concerns.
It’s especially great to know we could help with the spider issues around your lake home, providing thorough, effective treatments is exactly what we aim for. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Great Job!
We live in a rural wooded area. I like how Aptive treated around our house foundation with mice bait boxes. It kept the mice out of our garage this winter. They also did a great job treated for black ants in the yard. Aptive hung up wasp nest bags so we wouldn't get the wasps nests in our house. The were always polite and answered any questions we would have.
17 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Kevin and Linda,
Thank you for sharing such a detailed review! We’re thrilled to hear that our team was able to help protect your home from mice, ants, and wasps, especially given your rural, wooded location. At Aptive, we take pride in providing thorough, proactive service and ensuring our customers feel informed and confident in the protection we provide. Your kind words about our team’s professionalism and attentiveness mean a lot, and we truly appreciate you choosing Aptive to care for your home.
-Jasmine
Service was punctual and quick.
24 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Marcia,
Thank you for sharing your feedback! We’re glad to hear that your service was both punctual and efficient. At Aptive, we pride ourselves on providing timely, thorough service that keeps our customers’ homes protected while respecting their time. Your feedback means a lot, and we truly appreciate you choosing Aptive.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Debbie,
Thank you for sharing your feedback! We’re glad to hear that our team provided friendly, professional, and efficient service. At Aptive Environmental, we take pride in delivering reliable, thorough care while making every visit a positive experience for our customers.
Feedback like yours motivates our team to continue providing the high-quality service our customers deserve. We truly appreciate you choosing Aptive to protect your home!
-Jasmine
Team very professional
Team very professional. I have excellent results with their service. Indoors and outdoors. Pet Friendly staff. Minneapolis, MN
18 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your experience. We’re thrilled to hear that our team has delivered professional, effective service both indoors and outdoors. At Aptive, we take pride in providing treatments that are thorough, reliable, and safe for your family and pets.
We truly appreciate you choosing Aptive in Minneapolis to protect your home, and feedback like yours motivates our team to continue delivering attentive, high-quality service at every visit.
-Jasmine
Excellent!
Communicative, always requesting feedback to improve , friendly and professional workers, excellent work.
7 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Kerry,
Thank you for sharing your experience! We’re thrilled to hear that our team has been communicative, friendly, and professional while delivering excellent work. At Aptive, we take pride in listening to feedback and continuously improving to ensure every home and yard we service receives the highest level of care.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Tom is a great representative for your…
Tom is a great representative for your organization. He is polite, energetic, listens well and provides education. Thank you!
7 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Wanda,
Thank you for sharing your experience! We’re thrilled to hear that Tom represented Aptive so well with his politeness, energy, and attentiveness. Providing education and listening closely to our customers is exactly the level of care we aim for, and we’re glad it made a positive impact for you.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.
-Jasmine
Great service from Aptive Pest Control!
The service tech informed me ahead of time of her arrival; then upon arrival she explained in detail what she planned to do and asked if I had any special concerns. Afterward she sent pictures of what was done.
12 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Richard,
Thank you for sharing your experience! We’re glad to hear that our service professional communicated clearly ahead of the visit, took the time to address your concerns, and provided detailed follow-up with photos. At Aptive, we strive to combine thorough, professional service with clear, proactive communication so our customers feel confident and informed about the care of their homes.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Bug application The young man is so pleasant and…
The young man is so pleasant and friendly.
12 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Donna,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was pleasant and friendly. At Aptive, we take pride in having service professionals who are not only knowledgeable and thorough but also make every interaction positive and enjoyable.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Friendly and helpful worker.
11 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Linda,
Thank you for sharing your feedback! We’re glad to hear that our service professional was friendly and helpful. At Aptive, we take pride in having service professionals who are attentive, knowledgeable, and committed to making every visit positive and effective.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Overall good experience
Tech was schedule, arrived on time and completed work as stated.
12 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Rick,
Thank you for sharing your feedback! We’re glad to hear that our service professional was on schedule, arrived on time, and completed the work as promised. At Aptive, we take pride in delivering reliable, professional service while ensuring every home and yard we protect receives thorough care.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Great service that works.
Great communication. Different service technician each visit, but they have all been professional and thorough. Most importantly the service works. For a variety of reasons, we have not had them handle the inside of our home, only the outside, but that has taken care of the great majority of our insect and rodent issues. We live on a wooded lot and this is very difficult to do. I’ve been very happy with the company.
10 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Jan,
Thank you for taking the time to share such a detailed review! We’re thrilled to hear that our team’s communication, professionalism, and thoroughness have made a positive impact on your home, even with different service professionals at each visit. It’s especially great to know that our outside treatments have helped manage the majority of your insect and rodent concerns, particularly given the challenges of a wooded lot.
We truly appreciate you choosing Aptive and being part of our community. Your trust and satisfaction mean a lot to our team, and we look forward to continuing to provide effective, reliable service for your home.
-Jasmine
Charged without service and poor followup.
I have been charged for service, but the wrong residence was serviced. Also, the supervisor has not been responsive to having the situation corrected. I have already paid and my property has not been treated.
Horrible supervisory followup.
30 January 2026
Reply from Aptive Pest Control - Minneapolis
Hi Kevin,
Thank you for bringing this to our attention. I can absolutely understand how frustrating it must feel to be charged for a service that was completed at the wrong residence, especially when you haven’t received the follow-up needed to correct the situation. That’s not the level of care or accountability we strive to provide at Aptive.
We would really like the opportunity to review your account and make this right. Please reach out to us at socialmedia@goaptive.com with your service address so our team can look into what happened, address the billing concern, and ensure your property receives the attention it should have from the start.
Your experience matters to us, and we appreciate you giving Aptive the chance to correct this.
-Jasmine
The technician was great
The technician was great. We talked and I shared our history of pest issues.
30 January 2026
Reply from Aptive Pest Control - Minneapolis
Hi Scott,
Thank you for sharing your feedback! We’re glad to hear that your service professional was great and took the time to listen to your history and concerns. Providing attentive, personalized service is exactly what we strive for at Aptive, and it means a lot to know it made a positive difference for you. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
Great service and great communication
Great service and great communication. We get text messages ahead of service and always a friendly service person who checks to see if we have any concerns or extra needs. Excellent!
27 January 2026
Reply from Aptive Pest Control - Minneapolis
Hi Paul,
Thank you for sharing your experience with Aptive. We’re thrilled to hear that our communication and service have made your visits smooth and worry-free. Our team takes pride in keeping customers informed and checking in to address any concerns or extra needs, so it’s great to know that effort is noticed and appreciated. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly value your trust in our team.
-Jasmine
Thorough and courteous service - thank you!
Taye was very thorough with our outside treatment as well as answering our questions. Thank you!
22 January 2026
Reply from Aptive Pest Control - Minneapolis
Hi Amy,
Thank you for sharing your feedback! We’re thrilled to hear that Taye provided thorough service and took the time to answer all of your questions. At Aptive, we take pride in delivering detailed and effective pest protection while ensuring every customer feels informed and confident in the care of their home.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
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