Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They did an ok job throughout the year, but their sales guy was VERY pushy and promised me I'd be refunded the cancelation fee for leaving my previous contract. That simply never happened. After signi... See more
Company replied
Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more
Company replied
We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5251 W 73rd St, Ste C, 55439, Edina, MN, United States
- 16515657997
We overthink pests so you don't have to.
4.3
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dolan took care of what was needed…
Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off without inquiring. So I was inconvenienced and had to re-schedule with customer service.
26 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ok, but Sketchy
They did an ok job throughout the year, but their sales guy was VERY pushy and promised me I'd be refunded the cancelation fee for leaving my previous contract. That simply never happened. After signing on, the sales rep I worked with was MIA.
30 May 2026
Reply from Aptive Pest Control - Minneapolis
Hi Ryan,
Thank you for taking the time to share this feedback. We’re glad to hear the service itself was generally solid, but we’re sorry about your experience with the sales process and the concern around the cancellation fee promise.
At Aptive, we want every part of the experience to be clear, honest, and fully handled from the start. What you described with communication and follow-through is not the standard we aim for. Please reach out to socialmedia@goaptive.com directly so we can review your account and get this properly handled for you.
-Jasmine, Aptive Care Team
Chris
Chris, very personable, communicated with us and made sure the task was done to our satisfaction
30 May 2026
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing this! We’re so glad to hear Chris provided personable service, kept you well informed, and made sure everything was completed to your satisfaction.
At Aptive, we aim to make every visit feel smooth and reliable, with everything handled with care from communication to completion so you can feel confident the job is done right. We truly appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
Good Service, Knowledgeable Techs
Service comes regularly and punctual, techs explain products and services provided with understandable explanation.
19 May 2026
Reply from Aptive Pest Control - Minneapolis
We're so pleased to hear that your services are completed regularly and on schedule, Mike and Patty! It's also great to know that our service professionals take the time to explain the treatments and services being provided in a clear and understandable way. That's exactly what we aim for every time we're at your home, and we're so glad you've been satisfied. Thanks for being the best part of Aptive! We look forward to handling your needs for years to come!
-Alexis, Aptive Care Team
Professional and respectful technicans
Professional and respectful technicans, visit during expected hours, answered all my questions
23 May 2026
Reply from Aptive Pest Control - Minneapolis
We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Poor service
19 May 2026
Reply from Aptive Pest Control - Minneapolis
Hi Chip,
Thank you for taking the time to share your feedback. I’m sorry to hear your experience did not meet expectations. That’s not the level of service we aim to provide at Aptive.
We want every customer to feel confident that their pest concerns are handled properly and with care, and it sounds like we missed that mark here.
If you’re open to it, please reach out to socialmedia@goaptive.com directly so we can learn more about your experience and work toward making this right.
-Jasmine, Aptive Care Team
Know what you are buying
Prospects for this service: you decide. My last service took 16 minutes. I see no benefit whatever.
16 May 2026
Reply from Aptive Pest Control - Minneapolis
Thank you for bringing this to our attention, Ronald. I can understand why a shorter visit would leave you questioning the value of the service, especially if you haven’t noticed an improvement afterward.
We would love the chance to review the details of your recent appointment and better understand your concerns. Please feel free to reach out to socialmedia@goaptive.com with your service address and any additional information so the team can look into it further and ensure your concerns are handled with the care you deserve!
-Alexis, Aptive Care Team
Aptiva Pest Control is a great company…
Aptiva Pest Control is a great company for all your pest control needs. They do a great job and the communication is always excellent. Anytime I have a question they get back to me right away. No bugs in our house. We highly recommend them for your pest control needs!
10 May 2026
Reply from Aptive Pest Control - Minneapolis
Hi Tracy and Mike,
Thank you for choosing Aptive and sharing such great feedback! We’re so glad to hear you’ve had strong results with no bugs in your home and that our team has been responsive and clear whenever you’ve had questions. That level of communication and consistency is exactly what we strive for every visit.
At Aptive, we want you to feel confident knowing your home is cared for and everything is handled with reliability and communication from start to finish, because that’s what we’ve got this handled is all about.
-Jasmine, Aptive Care Team
Our specialist was courteous to let us…
Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundation of the house.
16 May 2026
Reply from Aptive Pest Control - Minneapolis
Hi Jodi,
We really appreciate you sharing this. It’s great to hear your service professional communicated clearly, used a pet-friendly solution for your chickens, and stayed attentive to details like foundation cracks. At Aptive, we take pride in making sure every visit is handled with care and diligence, and we’re glad that came through. Thank you for trusting Aptive with your home.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Minneapolis
Thanks for sharing your experience, L! We’re really glad to hear that our service professional was helpful and professional during your visit. Our team works hard to provide attentive, quality service, and it’s always great to know that effort is appreciated. We're grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Just friendly and professional staff…
Just friendly and professional staff who do a good job in removing my pests.
13 May 2026
Reply from Aptive Pest Control - Minneapolis
Hi Cheryl,
Thank you for sharing this! We’re glad to hear our team has been friendly, professional, and effective in helping with your pest concerns.
At Aptive, we aim to make every visit feel simple and reliable so you can feel confident that your home is taken care of and everything has been properly handled. We truly appreciate you trusting Aptive and allowing us to help protect your home!
-Jasmine, Aptive Care Team
I believe the technician do a very…
I believe the technician do a very thorough job. He arrived when he said he would and was efficient.
10 May 2026
Reply from Aptive Pest Control - Minneapolis
Hi Donald,
Thank you for taking the time to share your experience! We’re glad to hear your Aptive service professional arrived as promised, worked efficiently, and provided a thorough service. Our goal is to make sure your pest concerns are handled with professionalism and care from start to finish. We truly appreciate your trust in Aptive and are grateful to have you as part of our family!
-Jasmine, Aptive Care Team
Service with an expected time and…
Service with an expected time and confirmation of the work completed. Work done well.
10 May 2026
Reply from Aptive Pest Control - Minneapolis
Hi Robert,
We really appreciate you taking the time to share this! It’s great to hear that the service met your expectations with clear timing, communication, and quality work from start to finish.
At Aptive, we focus on making sure everything is handled smoothly and transparently, from scheduling and arrival updates to confirming the work completed, so you always know exactly what to expect. Thank you for choosing Aptive and trusting us with your home!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Minneapolis
It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
I am so happy to be a returning…
I am so happy to be a returning customer. From the folks on the phone to the highly knowledgeable & friendly technicians, this is a great experience every time. They all take time to listen to your specific needs/concerns and take the appropriate actions.
7 May 2026
Reply from Aptive Pest Control - Minneapolis
Hi Dyane,
Thank you for sharing such thoughtful feedback and for being a returning Aptive customer. I’m really glad to hear your experience has been consistently positive, from our phone team to our knowledgeable and friendly service professionals. It’s especially great to know you feel heard and that your specific needs and concerns are being taken seriously and addressed.
At Aptive, I focus on making sure every part of the experience feels attentive and reliable, because when your concerns are listened to and the right actions are taken, it all feels handled the way it should be. We truly appreciate you being part of the Aptive neighborhood and trusting us with your home year after year.
-Jasmine, Aptive Care Team
Happy with service
I appreciate your service which was done yesterday. I have been pleased with the effectiveness of the treatments over the years I have had Aptive service. I was able to talk with your service members this time and found them pleasant and professional.
29 April 2026
Reply from Aptive Pest Control - Minneapolis
Hi Robin,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear you’ve been pleased with the effectiveness of your treatments over the years, and that you were able to connect with your service professionals and found them pleasant and professional during your most recent visit.
At Aptive, we aim to make sure every part of your experience is handled with consistency, care, and respect, from the results you see to the interactions you have with our team. We’re grateful to have you as part of the Aptive family and look forward to continuing to keep things handled for you.
-Jasmine, Aptive Care Team
Great service!
25 April 2026
Reply from Aptive Pest Control - Minneapolis
Hi Lynn,
Thank you for taking the time to share this, we really appreciate it! We’re glad to hear you had a great service experience with Aptive. That’s exactly what we strive for every visit.
We focus on making sure everything is handled with care, consistency, and attention to detail so your home stays protected and you feel confident in the results. Thank you for choosing Aptive, we’ve got this handled for you.
-Jasmine
Your technician did a great job getting…
Your technician did a great job getting our house and outside area covered for the coming season !
15 April 2026
Reply from Aptive Pest Control - Minneapolis
Hi George,
We really appreciate you sharing this, and it’s great to hear your service professional did a great job getting both your home and outdoor areas covered for the season ahead. That kind of thorough, proactive service is exactly what we aim for at Aptive, making sure everything is taken care of so you can feel confident heading into the months ahead. Thanks again for choosing Aptive and being part of the neighborhood, we’ve got it handled and we’re always here if you need anything.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Dennis,
Thanks so much for sharing this, we really appreciate the kind feedback and are glad to hear your experience with Aptive has been positive. It’s great to know our team has been polite, thorough, and prompt, that’s exactly what we aim for every visit. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
Company review (3) and staff review (5)
I give Aptive, the company, a 3 star rating bc I’m not sure that it is very effective for the amount of money I am paying. I still have bugs inside and around my house. But with that being said the last girl that serviced my house on March 4 was awesome! I think her name was Stephanie. I give her 5 stars. I want her to always service my house. She was very thorough and knowledgeable and answered all my questions. I liked her a lot.
5 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Tracy,
Thanks for sharing this and for the balanced feedback. I’m really glad to hear your March 4 service professional provided such a strong visit, it sounds like she took great care to be thorough, knowledgeable, and helpful.
At Aptive, we’ve got this handled is meant to mean consistent results, not just great one-off visits, so I’m sorry you’re still seeing pest activity around your home. That’s understandably frustrating.
We’d appreciate the chance to review your account and make sure everything is being properly handled and adjusted so you get more consistent results. If you’re open to it, please reach out to us at socialmedia@goaptive.com with your service address.
I’ll also be sure your positive feedback about your service professional is passed along.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.