Dolan took care of what was needed after previous appt was cancelled. Previous driver did not come to the door. He saw me in the yard and my dog in the back yard. Cancelled appointment and drove off w... See more
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See what reviewers are saying
Jayce was outstanding! He asked what areas I would like him to pay special attention to and he thoroughly went through those with extra attention. He was polite and very friendly and I was very plea... See more
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Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more
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We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5251 W 73rd St, Ste C, 55439, Edina, MN, United States
- 16515657997
We overthink pests so you don't have to.
4.3
Excellent
235 reviews
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This company invites their customers to review, whether positive or negative
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Reply from Aptive Pest Control - Minneapolis
Hi Scott,
Thank you for sharing your feedback! We’re glad to hear that you’ve consistently had positive experiences with Aptive. Our team takes pride in providing thorough, reliable pest control and making sure our customers feel confident in the care of their homes. We truly appreciate you choosing Aptive.
-Jasmine
No Documents of Factual Details
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are.
Today, again, I discovered in a telephone call, that Mosquitos are Not covered in my Contract. Martin said he now added it without additional expenses.
I still don't know the purpose and results of outside Mouse Control plastic boxes.
I've had more mice in my own basement traps than in the last 20 years...
The last Controller that place 3 traps in my basement appear useless; although, the same as I use and purchase at Menards Store for $10 carton of 6..
Will Aptiva Inspector ever look for holes around my foundation or under my house siding?
30 August 2025
Reply from Aptive Pest Control - Minneapolis
Hi Jim,
Thank you for taking the time to share this detailed feedback. We understand how frustrating it can be to feel unclear about what your treatments include and what results to expect, and that’s not the experience Aptive aims to provide. We appreciate you mentioning the mosquito coverage and are glad Martin was able to assist with adding that service, though we recognize this information should have been clearly communicated from the start.
It’s also concerning to hear about the lack of explanation around the exterior rodent stations, the effectiveness of the traps placed in your basement, and the absence of a thorough inspection around the foundation or siding. Aptive service professionals should be focused on explaining the treatment plan, identifying potential entry points, and helping reduce activity long term. If you need any further assistance or would like us to review your service in more detail, please don’t hesitate to reach out at socialmedia@goaptive.com. Your feedback is appreciated and helps us improve moving forward.
-Jasmine
I asked the applicator to come back and complete the service
I asked the applicator to come back and complete the rest of the program. He filled some of the bait stations and that was all. He missed the eves, windows and doors for insects. I also needed new mouse strips in my garage, but he never returned to complete the job. I’m very disappointed in the service this quarter. I also left him a phone text with no answer.
27 December 2025
Reply from Aptive Pest Control - Minneapolis
Hi Ralph,
Thank you for taking the time to share this feedback. We understand how frustrating it is to schedule a service and feel like key parts of your pest control program were missed, especially when you followed up and didn’t receive a response. That’s not the experience we want for our Aptive customers.
Your concerns about the bait stations, exterior treatment around eaves, windows, and doors, and the missing mouse strips in the garage are important, and it’s clear this visit didn’t meet the standard we hold our service professionals to. We appreciate you bringing this to our attention so we can review what happened and make sure your home receives the thorough service you’re paying for.
We’d really like the opportunity to make this right and ensure the rest of your program is completed properly. Please reach out to us at socialmedia@goaptive.com so we can look into this and get a follow-up scheduled. Your trust means a lot to us, and we want you to feel confident choosing Aptive to protect your home.
-Jasmine
Service on Dec 27 2025
I don't see the person who comes do service. From what I can see from results service is working. Not much problem with pests as before.
Seems service is working good.
28 December 2025
Reply from Aptive Pest Control - Minneapolis
Hi Bob,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our services are making a noticeable difference and helping reduce pest issues around your home.
At Aptive, we strive to provide effective, thorough, and professional service at every visit, and it’s wonderful to know the results are reflecting our efforts. We truly appreciate your trust in us and look forward to continuing to keep your home protected.
-Jasmine
Excellent service
19 December 2025
Reply from Aptive Pest Control - Minneapolis
Hi Armando,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that you’re pleased with the service you’ve received.
At Aptive, we strive to provide professional, reliable, and thorough service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Logan
Logan, the technician provided detailed information including pictures of the service
9 December 2025
Reply from Aptive Pest Control - Minneapolis
Hi Barbara,
Thank you for sharing your experience! We’re glad to hear our service professional was helpful in answering your questions and concerns while completing the job. At Aptive, we strive to provide service that is both thorough and informative, so it’s wonderful to know our team delivered on both.
We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.
-Jasmine
So thorough and clear communication as…
So thorough and clear communication as to when arriving and what services were completed!
14 December 2025
Reply from Aptive Pest Control - Minneapolis
Hi Tamar,
Thank you for sharing your feedback! We’re thrilled to hear that our team was thorough and provided clear communication regarding their arrival and the services completed. At Aptive, we take pride in delivering reliable, transparent, and professional service to every home we visit.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Tom with Aptive arrived in the time…
Tom with Aptive arrived in the time frame he texted. Tom was very polite he explained everything that needed to be done. Answered all my questions and had some excellent tips for me going forward. He was very respectfull and made sure my dogs were out of the way while he took care of the inside. Everything went very smoothly thanks to Tom. highly recommend Tom and Aptive.
8 December 2025
Unprompted review
Reply from Aptive Pest Control - Minneapolis
Hi Johnny,
Thank you so much for sharing your experience! We’re thrilled to hear that Tom provided such thoughtful and thorough service. At Aptive, we strive to make every visit smooth, respectful, and informative, and it’s wonderful to know Tom delivered on all of that for you.
We truly appreciate you being part of the Aptive neighborhood and are grateful for your recommendation. We look forward to keeping your home protected for years to come!
-Jasmine
Great service and communication
Service person communicated when they would arrive, what they could help me manage and was sensitive to my needs. Great communication before, during and after service.
5 December 2025
Reply from Aptive Pest Control - Minneapolis
Hi there,
We’re so glad to hear about your experience! At Aptive, clear communication and understanding each customer’s needs are top priorities, so it’s wonderful to know our service professional delivered that from start to finish. Your feedback encourages our team to keep providing attentive, thoughtful service that makes a difference.
Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.
-Jasmine
Excellent communication
Excellent communication before, during and after treatment. Highly recommend Aptive!
3 December 2025
Reply from Aptive Pest Control - Minneapolis
Hi Molly,
Thank you for sharing your feedback! We’re thrilled to hear that our communication before, during, and after your treatment made a positive difference. At Aptive, keeping our customers informed and providing reliable service is very important to us.
We truly appreciate your recommendation and your trust in the Aptive family. We look forward to continuing to provide the high-quality, dependable service you expect from us.
-Jasmine
Do what they promise
This is a company that does what they say they will do. Their customer service is excellent, with the ability to follow up before and after to give feedback. It's not always perfect because there's higher turnover in the industry, but they do an excellent job. Sometimes they miss things, but this is an excellent company. Their products seem to be quality products, and they get results for us. They've especially helped us with a mouse problem.
27 November 2025
Reply from Aptive Pest Control - Minneapolis
Hi Thomas,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team’s follow-up, attention to detail, and effective treatments have made a difference in your home, especially with the mouse issue. At Aptive, we strive to provide reliable, thorough service and quality products to give our customers peace of mind.
We truly appreciate you being part of the Aptive neighborhood and for recognizing the hard work our team puts in. We look forward to continuing to protect your home and provide the excellent service you expect.
-Jasmine
They have and always are very…
They have and always are very professional and thorough especially if you are lucky enough to get Kobe for your technician!!!
27 November 2025
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team has consistently provided professional and thorough service. It’s wonderful to know that Kobe made such a positive impression, he truly takes pride in delivering the best care possible.
We greatly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Larry,
Thank you for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that our service professional was both friendly and knowledgeable during your service.
We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
Trusted service provider.
The professionals from Aptive provide great service! They are friendly and thoroughly explain what has been done and why.
15 November 2025
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our service professionals were friendly and took the time to thoroughly explain the work being done. At Aptive, we take pride in providing not only effective pest control but also a transparent and helpful experience for our customers.
We truly appreciate your feedback and your trust in us, and we look forward to continuing to keep your home protected.
-Jasmine
Absolutely horrible
Absolutely horrible. Pressured my disabled veteran husband with TBI to sign contract while I was at work. Within 24 hours we emailed and cancelled service. Showed up the next month after charging again we demanded they get off our property. Never Showed up but still charged us a third time. We called and got confirmation they would refund us all charges but and that never happened. Now they are telling my bank we didn’t follow cancellation policy even though it clearly states you have 3 days to cancel . And we have proof of absolutely all of it. No follow up call by company. No follow up emails. Just a total scam and if you question me. Google/Reddit ect. for yourself for the endless complaints
29 September 2025
Unprompted review
Reply from Aptive Pest Control - Minneapolis
Hi Megan,
Thank you for taking the time to share this, and I truly appreciate you giving me the chance to look into what happened here. What you described is incredibly frustrating, and it’s absolutely not the experience we ever want anyone to have with Aptive. I’m really glad you spoke up so I can help get this sorted out the right way.
I want to take a closer look at your account, the cancellation request, and the promised refunds so I can make sure everything is handled properly. When you have a moment, please reach out to us directly at socialmedia@goaptive.com with your service address or account details so I can review the timeline, verify the documentation you mentioned, and get this resolved for you.
You deserve clear communication and follow-through, and I’m here to make sure you get exactly that. Thank you again for bringing this to our attention, and for giving Aptive the opportunity to make things right.
-Jasmine
Friendly service
Friendly service. I always get a text before they arrive and ask about any concerns. They do a great job.
19 November 2025
Reply from Aptive Pest Control - Minneapolis
Hi Molly,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team is friendly, keeps you informed with texts before each visit, and addresses any concerns you may have. At Aptive, we pride ourselves on providing effective pest control while making the experience as convenient and transparent as possible for our customers.
We truly appreciate your trust in us and look forward to continuing to serve your home.
-Jasmine
Incredible service
Incredible service. The tech was super communicative and informative. Appreciated the transparency of the work and what to do to keep preventing insects or others bugs out and away after a spray! We definitely loved the service and would recommend anyone want to try!
14 November 2025
Reply from Aptive Pest Control - Minneapolis
Hi Dee,
We’re thrilled to hear you had an incredible experience with Aptive! It’s wonderful to know our service professional communicated clearly and provided helpful guidance on keeping your home protected. At Aptive, we pride ourselves on transparency, thoroughness, and ensuring every visit leaves our customers confident in their home’s protection. Thank you for trusting Aptive and for recommending us, we truly appreciate having you as a valued part of our neighborhood!
-Jasmine
Fall Inspection
Clear and concise statements about what was to done and what he did to protect our home from mice
21 November 2025
Reply from Aptive Pest Control - Minneapolis
Hi Thomas,
We’re so glad to hear that our service professional provided clear and concise explanations about the work done and the steps taken to protect your home from mice. At Aptive, we strive to make every visit informative and thorough, so our customers feel confident and informed about the care we provide. Thank you for trusting Aptive to keep your home safe and comfortable, we truly appreciate having you as part of our neighborhood!
-Jasmine
Excellent communication between us and…
Excellent communication between us and the person coming out to our house. Great to explain what they will or can't do. On time.
21 November 2025
Reply from Aptive Pest Control - Minneapolis
Hi Sue,
We’re thrilled to hear that our service professional communicated so clearly and kept you informed about what could be done during the visit. At Aptive, we strive to provide timely, transparent, and helpful service so our customers feel confident and well-supported. Thank you for trusting Aptive to protect your home and for being a valued part of our neighborhood!
-Jasmine
The level of communication is…
The level of communication is outstanding. I appreciate their attention to detail.
20 November 2025
Reply from Aptive Pest Control - Minneapolis
Hi Kevin,
Thank you for sharing your experience! We’re so glad to hear that our communication and attention to detail have stood out to you. Providing clear updates and thorough service is always our goal, and it’s wonderful to know that our team delivered on that.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help protect your home.
-Jasmine
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