They did an ok job throughout the year, but their sales guy was VERY pushy and promised me I'd be refunded the cancelation fee for leaving my previous contract. That simply never happened. After signi... See more
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Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more
Company replied
We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... See more
Company replied
Aptiva Pest Control is a great company for all your pest control needs. They do a great job and the communication is always excellent. Anytime I have a question they get back to me right away. No bugs... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5251 W 73rd St, Ste C, 55439, Edina, MN, United States
- 16515657997
We overthink pests so you don't have to.
4.3
Excellent
229 reviews
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I have a dog and my only complaint is…
I have a dog and my only complaint is that every time they come out they leave my gates open for my fenced in yard. My dog has now gotten out several times and i live right next to a very busy road. I have requested that this be told to there people, but it keeps happening.
1 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Lisa,
Thank you for taking the time to share this with us. We can absolutely understand how concerning this would be, especially with a busy road nearby and the safety of your dog at risk. That’s not something you should have to worry about after a service visit.
At Aptive, our service professionals are expected to be mindful of each customer’s property, including making sure gates are securely closed before leaving. Since you’ve already requested this multiple times and it’s still happening, we take that feedback seriously and want to make sure it’s addressed appropriately with the team responsible for your services.
Please reach out to us at socialmedia@goaptive.com so we can review your account and place clear notes for your property to help prevent this from happening again. We truly appreciate you bringing this to our attention, and we want to do our part to help keep both your home and your dog safe while we provide your Aptive service.
-Jasmine
Bugs do get inside
I do expect inside the home to be serviced as well as around the house. There was no service on March 1st, was a Sunday.
1 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Patricia,
Thank you for sharing your feedback. We sincerely apologize for any confusion or inconvenience regarding your recent service. At Aptive, we strive to provide thorough pest control both inside and around the home, and it’s important to us that every visit meets your expectations.
Regarding the March 1st service, we typically do not schedule visits on Sundays, which may have caused the misunderstanding. If you’re seeing any pest activity or missed areas, please reach out to us directly at socialmedia@goaptive.com. We’d be happy to schedule a re-service at a time that works best for you to ensure your home is fully protected.
We truly value you as part of the Aptive family and appreciate the opportunity to provide the service you expect and deserve.
-Jasmine
Unreliable
This company does not keep their appointments. We need to schedule multiple times before they actually come out. We were told that they could spray high on our sofets but then when the actual person would show up to do the job they told us they didn't have the equipment to spray high on the house. They would not treat the house as promised sometimes because of impending weather. All reps have been friendly. We will be cancelling as soon as our year is up. It has been a very unreliable service.
1 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Jon,
Thank you for taking the time to share your feedback. We truly appreciate you acknowledging the friendliness of our team, but we’re very sorry to hear about the challenges you’ve experienced with scheduling and service consistency. At Aptive, we take reliability seriously, and it’s clear that in your case we fell short of meeting the high standards we strive to provide for every customer.
We understand how frustrating it can be when expectations around appointments, equipment, or weather adjustments aren’t met. Your feedback is important and will be shared with our scheduling and service teams to help improve the experience for all customers.
If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account and see how we can make your remaining service visits more reliable and aligned with your expectations. We truly value you as part of the Aptive family and appreciate the chance to make things right.
-Jasmine
Consistent professional work
7 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Margaret,
Thank you for sharing your feedback! We’re glad to hear that our team consistently provides professional service. At Aptive, we take pride in delivering reliable, thorough, and attentive pest control for every home, and it’s wonderful to know our efforts continue to meet your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Our property pest control has greatly…
Our property pest control has greatly improved.
26 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Paul,
Thank you for sharing your feedback! We’re thrilled to hear that your Aptive service has made a noticeable difference in controlling pests on your property. Our team works hard to provide thorough, effective pest management, and it’s always rewarding to hear when our efforts lead to real results. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
Always great communication
Always great communication, let me know what they are gonna do.
4 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Bridget,
Thank you for sharing your feedback! We’re glad to hear that your Aptive service consistently includes clear communication and that our team keeps you informed about what to expect during each visit. Providing thorough, transparent service is something we take pride in, and it’s rewarding to know that effort stands out. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
Professional service
Issac is great at explaining exactly what service he is providing and why. I appreciate him reporting what activity he has observed in my yard.
27 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Gail,
Thank you for taking the time to share your experience! We’re thrilled to hear that Issac has been clear in explaining the service he provides and keeping you informed about activity in your yard. At Aptive, our service professionals take pride in providing thorough, transparent, and effective pest control, and it’s wonderful to know Issac delivered that for you.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home and yard protected.
-Jasmine
TitleI gave Aptive only one star
Title: I gave Aptive only one star primarily because once signed on for the service, I have been unable to cancel the service. Every time I attempt to cancel the service I’m told that I have more time left on my contract. I agree to continue through the remaining time but that I do not want to renew my contract. This is the same story I get every time I call to cancel. I never call to renew my contract but apparently this happens automatically and Aptive is “helpless” to stop this. I think this Company needs to be investigated for illegal business practices.
28 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Susanne,
Thank you for sharing your experience. I completely understand your frustration with the difficulty you’ve had trying to cancel your service and the concerns you’ve raised about automatic renewals. At Aptive, we strive for transparency and ease of service, and I’m truly sorry that your experience did not reflect that.
We want to make this right. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account, ensure your contract preferences are accurately updated, and address any remaining concerns. Your feedback is important to us, and we take it seriously as we continue working to provide clear communication and quality service for all of our customers.
Thank you again for letting us know, and for giving Aptive the opportunity to resolve this situation.
-Jasmine
Anna
The last person that came out, Anna. She was very polite and did everything that was to be done. Treated for the bugs, checked the mouse boxes and brushed down the eves and entrances the the house. She was very polite.
21 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Dawn and Doug,
Thank you so much for sharing your experience! We’re thrilled to hear that Anna provided polite, thorough service and took care of all the areas needed. At Aptive, we take pride in our service professionals and the attention they give to every home, and it’s wonderful to know that Anna delivered that for you.
We truly appreciate you taking the time to recognize her efforts and for trusting Aptive with your pest control needs.
-Jasmine
Nice experience
Overall their communication is good. We receive advanced notice of impending visits and photos and follow up after the visit. Both are appreciated
27 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Jeff,
Thank you for taking the time to share your feedback! We’re thrilled to hear that our communication and follow-ups have been helpful and appreciated. At Aptive, we strive to keep our customers informed every step of the way, from advanced notifications to post-service updates, so you can feel confident and informed about your pest control service.
We truly appreciate your trust in Aptive and look forward to continuing to provide you with effective and reliable service.
-Jasmine
Your technician was prompt
Your technician was prompt, courteous and explained the treatment he was providing and asks me if I had any questions. He followed up his work with explanatory notes and photos. I appreciate that.
25 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Bob,
Thank you for sharing your experience with Aptive. We’re glad to hear our service professional was prompt, courteous, and thorough in explaining the treatment and answering your questions. Providing clear communication, detailed service notes, and photos is always our goal, and we appreciate having you as part of the Aptive neighborhood.
-Jasmine
Aptive has always done an excellent…
Aptive has always done an excellent job. They treat all the pests. We had spider problems being on the lake and they took care of them.
18 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that Aptive has consistently provided excellent service and addressed all your pest concerns.
It’s especially great to know we could help with the spider issues around your lake home, providing thorough, effective treatments is exactly what we aim for. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Great Job!
We live in a rural wooded area. I like how Aptive treated around our house foundation with mice bait boxes. It kept the mice out of our garage this winter. They also did a great job treated for black ants in the yard. Aptive hung up wasp nest bags so we wouldn't get the wasps nests in our house. The were always polite and answered any questions we would have.
17 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Kevin and Linda,
Thank you for sharing such a detailed review! We’re thrilled to hear that our team was able to help protect your home from mice, ants, and wasps, especially given your rural, wooded location. At Aptive, we take pride in providing thorough, proactive service and ensuring our customers feel informed and confident in the protection we provide. Your kind words about our team’s professionalism and attentiveness mean a lot, and we truly appreciate you choosing Aptive to care for your home.
-Jasmine
Service was punctual and quick.
24 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Marcia,
Thank you for sharing your feedback! We’re glad to hear that your service was both punctual and efficient. At Aptive, we pride ourselves on providing timely, thorough service that keeps our customers’ homes protected while respecting their time. Your feedback means a lot, and we truly appreciate you choosing Aptive.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Hi Debbie,
Thank you for sharing your feedback! We’re glad to hear that our team provided friendly, professional, and efficient service. At Aptive Environmental, we take pride in delivering reliable, thorough care while making every visit a positive experience for our customers.
Feedback like yours motivates our team to continue providing the high-quality service our customers deserve. We truly appreciate you choosing Aptive to protect your home!
-Jasmine
Team very professional
Team very professional. I have excellent results with their service. Indoors and outdoors. Pet Friendly staff. Minneapolis, MN
18 July 2025
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your experience. We’re thrilled to hear that our team has delivered professional, effective service both indoors and outdoors. At Aptive, we take pride in providing treatments that are thorough, reliable, and safe for your family and pets.
We truly appreciate you choosing Aptive in Minneapolis to protect your home, and feedback like yours motivates our team to continue delivering attentive, high-quality service at every visit.
-Jasmine
Excellent!
Communicative, always requesting feedback to improve , friendly and professional workers, excellent work.
7 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Kerry,
Thank you for sharing your experience! We’re thrilled to hear that our team has been communicative, friendly, and professional while delivering excellent work. At Aptive, we take pride in listening to feedback and continuously improving to ensure every home and yard we service receives the highest level of care.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
Tom is a great representative for your…
Tom is a great representative for your organization. He is polite, energetic, listens well and provides education. Thank you!
7 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Wanda,
Thank you for sharing your experience! We’re thrilled to hear that Tom represented Aptive so well with his politeness, energy, and attentiveness. Providing education and listening closely to our customers is exactly the level of care we aim for, and we’re glad it made a positive impact for you.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.
-Jasmine
Great service from Aptive Pest Control!
The service tech informed me ahead of time of her arrival; then upon arrival she explained in detail what she planned to do and asked if I had any special concerns. Afterward she sent pictures of what was done.
12 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Richard,
Thank you for sharing your experience! We’re glad to hear that our service professional communicated clearly ahead of the visit, took the time to address your concerns, and provided detailed follow-up with photos. At Aptive, we strive to combine thorough, professional service with clear, proactive communication so our customers feel confident and informed about the care of their homes.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Bug application The young man is so pleasant and…
The young man is so pleasant and friendly.
12 February 2026
Reply from Aptive Pest Control - Minneapolis
Hi Donna,
Thank you for sharing your experience! We’re thrilled to hear that our service professional was pleasant and friendly. At Aptive, we take pride in having service professionals who are not only knowledgeable and thorough but also make every interaction positive and enjoyable.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
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