Our specialist was courteous to let us know when he would be arriving. He also used a pet-friendly solution so it wouldn’t harm our chickens. He was diligent about noticing any cracks in the foundatio... See more
Company replied
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See what reviewers are saying
Aptiva Pest Control is a great company for all your pest control needs. They do a great job and the communication is always excellent. Anytime I have a question they get back to me right away. No bugs... See more
Company replied
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... See more
Company replied
We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
5251 W 73rd St, Ste C, 55439, Edina, MN, United States
- 16515657997
We overthink pests so you don't have to.
4.3
Excellent
226 reviews
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This company invites their customers to review, whether positive or negative
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Reply from Aptive Pest Control - Minneapolis
Thanks for taking the time to share this feedback with us, Alan! We’re glad to hear Bob did a great job and clearly communicated the service before getting started. It's always a pleasure to handle your pest control needs, and we appreciate having you as a part of Aptive!
-Alexis
Reply from Aptive Pest Control - Minneapolis
Hi Melody,
We’re thrilled to hear Omar did a thorough job and that you appreciated the photos! At Aptive, we take pride in handling every detail with care and keeping you informed every step of the way. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Minneapolis
Thanks for taking the time to share this, Lloyd! We're thrilled to hear that you found our team to be so friendly and our service to be reliable. Providing the best treatments available is our priority, and your feedback reaffirms the hard work we put in every day. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful you've chosen Aptive to handle your pest control needs!
-Alexis
Reply from Aptive Pest Control - Minneapolis
Hi Helen,
Thank you for sharing your experience! We’re so glad to hear Andrew was thorough, informative, and courteous. At Aptive, we take pride in making sure every detail is handled with care, and it’s great to know that commitment was reflected in your service.
-Jasmine
Reply from Aptive Pest Control - Minneapolis
We really appreciate your 5-star feedback, May. Thank you! It’s great to hear everything was handled well and that you had a positive experience with the service. Your satisfaction means the world to us, and we're grateful to have you as a part of Aptive!
-Alexis
Technician was pleasant
Technician was pleasant, on time, spent a reasonable amount of time for treatment, and listened to my specific concerns.
25 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Jana,
We’re glad to hear our service professional was pleasant, punctual, and attentive to your specific concerns! At Aptive, we take pride in handling every service with care and precision, making sure your home is protected and your needs are addressed. Thank you for trusting us, we’ve got this handled.
-Jasmine
Our technician Lizzy was great
Our technician Lizzy was very friendly and knowledgeable. She did a great job and made sure all of our concerns were handled.
29 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Jeff & Kate,
Thank you for sharing your experience! We’re thrilled to hear that Lizzy was friendly, knowledgeable, and thorough in addressing all of your concerns. At Aptive, we take pride in making sure every detail is handled, so it’s wonderful to know she delivered that level of care.
We appreciate you choosing Aptive and being part of our neighborhood, we’re always here to keep things handled for you!
-Jasmine
Always there
15 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Ines,
Thank you for sharing your feedback! We’re so glad to hear that our team has been reliable and always there when you need us. At Aptive, we strive to make every service prompt, professional, and properly handled so you can feel confident your home is protected.
We truly appreciate you choosing Aptive, and you can always count on us, we’ve got it handled.
-Jasmine
Company is generally on the shady side
Company is generally on the shady side. They want to do treatments in the winter and dormant months, which IMO is in bad faith. Not easy to cancel or reschedule appointments. Debatable efficacy.
28 March 2026
Reply from Aptive Pest Control - Minneapolis
Thank you for sharing your feedback with us, Chris. We’re sorry to hear your experience has felt frustrating, especially around scheduling, cancellation flexibility, and how treatments are timed throughout the year. We understand how important it is to feel confident in both the service approach and the results.
Our goal is to align treatments with seasonal pest activity to help reduce issues before they become more active, but we also recognize that expectations around timing and effectiveness can vary.
If you’d like us to take a closer look at your account or walk through your concerns in more detail, please email socialmedia@goaptive.com with your service address. We'd be happy to help with anything we can!
-Alexis
Reply from Aptive Pest Control - Minneapolis
We love to hear this, Claudette! Providing exceptional service every time we're at your home is our goal, and it's wonderful to know that you've been satisfied. Thanks for being the best part of Aptive!
-Alexis
Great service and staff!
22 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for the great feedback! We’re so glad to hear you’ve had a positive experience with both our service and our team.
At Aptive, we take pride in making sure everything is handled with care and professionalism from start to finish. We truly appreciate you choosing Aptive and being part of the neighborhood!
-Jasmine
The Aptive Pest Control Service is well documented with excellent communication.
The Aptive Pest Control Service Technicians have been very professional and competent, and I really like the way they communicate their planned arrival, control application process and a comprehensive follow up text (with photos) and phone call (if necessary). Very thorough all the way around.
18 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Jeffrey,
Thank you for such a thoughtful and detailed review, it really means a lot to us.
We’re glad to hear our Aptive service professionals have been professional, thorough, and communicative throughout your experience. From arrival updates to explaining the treatment process and providing follow-up with photos, we want you to feel informed and confident every step of the way.
It’s great to know everything has been handled with the level of care and attention you expect. We truly appreciate you choosing Aptive and being part of our community!
-Jasmine
They did a good job.
11 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Lisa,
Thank you for taking the time to share your feedback! We’re glad to hear that your service was handled well.
At Aptive, we take pride in making sure every job is done right and handled with care. We appreciate you choosing Aptive and being part of our neighborhood. If you ever need anything, you can trust that we’ve got this handled.
-Jasmine
Lorenzo was here on time
Lorenzo was here on time, explained everything he had done in words & pictures, & seemed very organized.
Very pleased with his work.
18 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Ken,
Thank you for sharing your experience! We’re thrilled to hear that Lorenzo was on time, organized, and thorough in explaining his work with both words and photos. That level of care and transparency is exactly how we like to have every visit handled at Aptive.
We appreciate you choosing Aptive and being part of our neighborhood. If there’s ever anything more you need, you can rest easy knowing we’ve got this handled.
-Jasmine
They offer awesome service every time!
They offer awesome service. The tell you what time they will be at your house. And they show up at that time. They explain what they found during their service and explain what they did to address any pest issues.
15 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Cathy,
Thank you for taking the time to share your experience! We’re thrilled to hear that our team has provided reliable, on-time service and clearly communicated what they found and how they addressed any pest concerns. At Aptive, we pride ourselves on providing both effective pest control and a transparent, informative experience for our customers.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide high-quality service for your home.
-Jasmine
Service itself was good
Service itself was good; date of service was a week later than notified.
6 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your feedback. I’m glad to hear that you were satisfied with the service itself, but I completely understand how frustrating it can be when the date of service doesn’t match what was initially communicated. That’s not the level of consistency Aptive aims to provide.
We appreciate you bringing this to our attention, as it helps us improve communication and scheduling for all of our customers. Please feel free to reach out to us directly at socialmedia@goaptive.com if you’d like us to review your account or address any concerns. We truly value your feedback and the opportunity to make your experience even better.
-Jasmine
Arrived per the provided schedule.
Arrived per the provided schedule.
Agents were friendly.
6 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Dennis,
Thank you for taking the time to share your feedback! We’re glad to hear that our team arrived on schedule and that you found our service professionals friendly. At Aptive, we strive to provide timely, effective service while making sure every customer feels comfortable and well cared for.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.
-Jasmine
I have a dog and my only complaint is…
I have a dog and my only complaint is that every time they come out they leave my gates open for my fenced in yard. My dog has now gotten out several times and i live right next to a very busy road. I have requested that this be told to there people, but it keeps happening.
1 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Lisa,
Thank you for taking the time to share this with us. We can absolutely understand how concerning this would be, especially with a busy road nearby and the safety of your dog at risk. That’s not something you should have to worry about after a service visit.
At Aptive, our service professionals are expected to be mindful of each customer’s property, including making sure gates are securely closed before leaving. Since you’ve already requested this multiple times and it’s still happening, we take that feedback seriously and want to make sure it’s addressed appropriately with the team responsible for your services.
Please reach out to us at socialmedia@goaptive.com so we can review your account and place clear notes for your property to help prevent this from happening again. We truly appreciate you bringing this to our attention, and we want to do our part to help keep both your home and your dog safe while we provide your Aptive service.
-Jasmine
Bugs do get inside
I do expect inside the home to be serviced as well as around the house. There was no service on March 1st, was a Sunday.
1 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Patricia,
Thank you for sharing your feedback. We sincerely apologize for any confusion or inconvenience regarding your recent service. At Aptive, we strive to provide thorough pest control both inside and around the home, and it’s important to us that every visit meets your expectations.
Regarding the March 1st service, we typically do not schedule visits on Sundays, which may have caused the misunderstanding. If you’re seeing any pest activity or missed areas, please reach out to us directly at socialmedia@goaptive.com. We’d be happy to schedule a re-service at a time that works best for you to ensure your home is fully protected.
We truly value you as part of the Aptive family and appreciate the opportunity to provide the service you expect and deserve.
-Jasmine
Unreliable
This company does not keep their appointments. We need to schedule multiple times before they actually come out. We were told that they could spray high on our sofets but then when the actual person would show up to do the job they told us they didn't have the equipment to spray high on the house. They would not treat the house as promised sometimes because of impending weather. All reps have been friendly. We will be cancelling as soon as our year is up. It has been a very unreliable service.
1 March 2026
Reply from Aptive Pest Control - Minneapolis
Hi Jon,
Thank you for taking the time to share your feedback. We truly appreciate you acknowledging the friendliness of our team, but we’re very sorry to hear about the challenges you’ve experienced with scheduling and service consistency. At Aptive, we take reliability seriously, and it’s clear that in your case we fell short of meeting the high standards we strive to provide for every customer.
We understand how frustrating it can be when expectations around appointments, equipment, or weather adjustments aren’t met. Your feedback is important and will be shared with our scheduling and service teams to help improve the experience for all customers.
If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account and see how we can make your remaining service visits more reliable and aligned with your expectations. We truly value you as part of the Aptive family and appreciate the chance to make things right.
-Jasmine
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