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Apricot Insurance Reviews 

1,119
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, polite, and knowledgeable during phone consultations. Consumers deeply appreciate the clear and transparent explanations provided, which make securing insurance policies much easier than expected. People consistently note that the overall service is remarkably efficient, professional, and accompanied by very prompt responses to all inquiries. Many reviewers are also thrilled with the highly competitive prices and great financial deals successfully secured for their home and property coverage. Clients often mention they would gladly use these services again and warmly recommend them to friends and family.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and friendly... See more

Service

Users describe positive interactions with service, highlighting efficient, professional, and friendly... See more

Customer service

Reviewers express great satisfaction with customer service, praising the knowledgeable and friendly staff who... See more

Price

People report satisfaction with the pricing, consistently highlighting competitive quotes and significant... See more

User experience

Customers consistently note positive experiences with user experience, finding the overall process seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

New House Policy. Being able to speak with competent advisers helping every step of the way. Checking with the underwriters on what needed to be checked direct and phoning you back within the hour... See more

Company replied

Rated 5 out of 5 stars

Rang up to speak about my car insurance Ryan was great reassured me that all was ok and I had nothing to worry about. He was very efficient and polite and sent over some documents that I requested imm... See more

Rated 5 out of 5 stars

Initial telephone enquiry about house insurance was completed without any bother. Luke was very helpful and courteous and followed his verbal quote with the same by email. The price was also competi... See more

Company replied

Rated 5 out of 5 stars

Tammy was brilliant, gave me all the details in a clear and transparent manner. She actually made me genuinely feel like she was trying to get me the best deal, which she did. She had a great telephon... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Business Insurance Company
  4. Commercial Insurance Company
  5. Home Insurance Agency
  6. Landlord Insurance Company

About Apricot Insurance

Written by the company

Committed to getting you the right insurance and the right price, every time

Apricot is an established insurance broker, with over 40 years experience. Offering comprehensive searches and a friendly and knowledgeable team of UK advisers, Apricot is the perfect choice for your insurance needs.

Do you want trusted car insurance for your vehicle, or do you need to compare home insurance quotes to make sure you get a competitive deal that is right for your individual needs? Apricot is on-hand to tailor your policy and match you with the best products, whether you want to insure your car, van, home or need landlord cover for a rental property. We have a wide range of additional products, such as breakdown cover, legal expenses, hire car, home emergency & rent protection. Offering peace of mind for any eventuality.

To compare car insurance, home insurance or van insurance just click on the links below. The company will then search our panel of insurers to find a quote that will meet your requirements. If you have any questions or queries our experienced customer service team are happy to help you complete your quotation or purchase on 02890 616 718 .

Car Insurance Van Insurance Home Insurance Landlord Insurance

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,119)

311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Building insurance made easy

Renewing insurance policies can be a tedious and time consuming task but Des made it so easy, he was extremely helpful , friendly and very knowledgeable about property insurance.

19 March 2026
Apricot Insurance logo

Reply from Apricot Insurance

Thank you so much for your lovely review! We’re really glad to hear you had a great experience with us.

I’ll be sure to pass your feedback on to Des- he’ll really appreciate it.

Thanks again for choosing Apricot Insurance!

Rated 5 out of 5 stars

Ryan helped me with everything I needed…

Ryan helped me with everything I needed starting up my policy explained everything to me such a nice character thank you for everything Ryan 😊

13 March 2026
Unprompted review
Apricot Insurance logo

Reply from Apricot Insurance

Thank you for your kind review! We’re really pleased we could help and that you had a positive experience with us.

If you ever need anything in the future, we’re always here to help.

Thanks again for choosing Apricot Insurance!

Rated 5 out of 5 stars

Both Roanna and Stephanie were…

Both Roanna and Stephanie were excellent in their customer experience and product knowledge today - Thank You Both!

12 March 2026
Apricot Insurance logo

Reply from Apricot Insurance

Thank you for taking the time to leave a review. We'll be sure to pass your feedback on to the girls.

Thanks again for choosing Apricot Insurance!

Rated 5 out of 5 stars

I was looked after by Luke McVeigh in a…

I was looked after by Luke McVeigh in a very professional manner. He was very quick in coming back to me, was most helpful, and offered lots of advice in assisting me to choose the most appropriate product to meet my needs.

All in all, a great customer experience.

James

10 March 2026
Rated 5 out of 5 stars

Excellent Company

I have renewed my policy with the Company because they offer a professional, efficient service.

All staff I spoke to were extremely polite and helpful.

4 March 2026
Rated 5 out of 5 stars

I spoke to Tammy

I spoke to Tammy, who was a great representative of your company. She presented all the facts brilliantly and was bright and cheery. Just the type of person I like to deal with on the phone.

26 February 2026
Rated 5 out of 5 stars

Combative rates

I have previously dealt with Ryan regarding my house insurance. This is my first year with this company and they were the most competitive for house insurance plus it was dealt with efficiently. I then contacted Ryan by email to get a car insurance quote and he was quick to response and hopefully I will be able to renew my car with them on renewal date. Mary Bracken

26 February 2026
Unprompted review

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