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Visicover Reviews 994

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use of the website and the straightforward process for obtaining quotes and managing policies. Many people appreciate the ability to customize coverage options and see the immediate impact on pricing, highlighting the competitive rates and excellent value for money. The renewal process is frequently described as simple and efficient, with many consumers noting that their details are conveniently stored. However, some customers also noted occasional difficulties with specific website functionalities, such as two-stage verification or making certain updates. A few other people also felt that the interactive maps could be challenging to use on certain devices, and one reviewer mentioned that legal expenses cover was not offered, which might be a deterrent for some.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many customers praise the website and online... See more

Website

Reviewers highlight positive aspects of the website, frequently praising its ease of use and navigation. Many... See more

Price

People report positive experiences with price, often highlighting competitive rates and good value for money.... See more

Subscription

Customers consistently note positive experiences with subscription. Many reviewers highlight the ease and... See more

Service

Consumers find service to be positive, highlighting its efficiency and personalized approach. Many reviewers... See more

Based on these reviews

Rated 5 out of 5 stars

So easy to create your own policy and modify / update as required. It allows you to obtain a quote and then add options to fit your budget. All of this can be saved for further updates if required. Th... See more

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Rated 5 out of 5 stars

I've been using Visicover for quite a few years now and have found them competitive an always willing to help when there's something I don't understand. With six pilots in our group, I need a flexibl... See more

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Rated 5 out of 5 stars

Recommend using this site for a competitive quotation. Impossible to use on an ipad so go straight to your pc and move the dots to cover your sailing area. Everything else is straightforward and if y... See more

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Rated 5 out of 5 stars

Fast responses and very good website to navigate. Interactive maps are a real good idea. Timely reminders and a simple process. Be great if they expanded their areas of coverage.

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Rated 5 out of 5 stars

Visicover is great value for money and easy to deal with. Their policy for my small boat is entirely appropriate to the risk. Their communications are written in plain English and easy to understand,... See more

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Rated 5 out of 5 stars

It is easy to renew without too much effort, as all the details are stored from previous Policies. The Cost was the same as last year which is good, considering all of my other Insurances have incr... See more

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Rated 5 out of 5 stars

I had two occasions this year to contact visicover. One to change the home airfield address for my aircraft. The second to renew my insurance. On both occasions I found using the online system easy... See more

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Rated 5 out of 5 stars

The ease with which I could put in my details, when I first set up my insurance and the speed of getting a quote, with no waiting for emails is great. Renewals as easy as well with you just needing... See more

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Rated 4 out of 5 stars

It’s great way to get insurance a no nonsense approach which I love. I tried to renew via iPhone but really struggled later doing so via desktop which was much easier to see. I think having gone throu... See more

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Rated 5 out of 5 stars

Once you get onto the site renewing is easy and the price is competitive. You do have to review all the pages and check everything but that’s a good idea anyway. I would recommend without hesitation.... See more

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Rated 5 out of 5 stars

Renewal process online is excellent. Very smooth and clear. Monthly payment options at no charge also excellent. Never had to claim, so no knowledge of what that's like but overall impressions good... See more

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Rated 5 out of 5 stars

Website very easy to use to get your quote quickly which can be saved before payment. Great to check prices before you buy. Visicover always come out top and allow monthly payments without any intere... See more

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Rated 5 out of 5 stars

Very easy quote system makes it very clear what coverage you are getting with many options. Never had to claim so can't say how that would work out

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Rated 5 out of 5 stars

The online system is great. You can change cover levels in real-time and see what it does to your quote. Payment was simple. All insurance docs via email in minutes. Just a really good and very compet... See more

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Rated 5 out of 5 stars

As ever, Visicover is the easiest insurance broker to deal with - with both aviation and marine insurance. Easy to renew and to amend the cover. Not to mention, of course, the cheapest policy premiums... See more

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Rated 5 out of 5 stars

On the website, modelling of options in the quote was easy and worthwhile. A query I raised by email was responded to quickly and comprehensively by Kathryn, which was very helpful. The like for like... See more

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Rated 5 out of 5 stars

The online application is easy to complete and my quote was ready in minutes. I accepted the quote, paid and downloaded my documents. All ready to fly, just need some decent weather. Thanks Visicover... See more

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Rated 5 out of 5 stars

Based on the economic climate it was nice to see that my policy did not increase a lot . Overhaul the online policy was nice and easy to complete . This is my second year with Visicover and I ha... See more

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Rated 5 out of 5 stars

You offer good value for money and also we like the website with it’s ease of use ,been a customer for many years and overall we are impressed well done

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Rated 4 out of 5 stars

Ive taken out cover for my aircraft with Visicover for a few years now, and i find the process of setting up renewls Easy and straightforward as website site seems to be intuitive. Even when my a... See more

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Rated 4 out of 5 stars

Always very straight forward and not the usual protracted form filling you have with most other insurers. It actually populates everything for you. Really fab.

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Rated 5 out of 5 stars

Being able to speak to an advisor is invaluable to me. Although the web site renewal process is very good, a friendly word on the phone eases my mind as I am unfamiliar with some of the legal terminol... See more

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Rated 5 out of 5 stars

I asked for a like with like quotation for my yacht. The cover offered by Visicover was better (slightly) and the price was MUCH better. I hope that I never have to claim for anything but, if I do... See more

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Rated 4 out of 5 stars

A renewal wasn’t terribly straightforward on line and had to keep returning to it, but once done all was good. A very competitive price for good cover.

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Rated 5 out of 5 stars

My renewal was due , checked a couple of other providers but decided to stay with Visicover . Just up dated my deatails and all was done no fuss and a competitive rate

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Rated 5 out of 5 stars

Exceptionally easy to deal with on line but immediate help over from e mail once quote was in progress.. very competitive… excellent range of services to select … immediate assistance and promo payou... See more

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Rated 5 out of 5 stars

Renewed with Visicover for the 2nd year. Process is very quick and easy, I feel the premiums are OK although didn’t shop around but saved over 20% when I moved to Visicover originally.

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Rated 5 out of 5 stars

The support team were very helpful and alongside the policy document provided the information I needed to make sure the policy was right. The online system was easy to use and comprehensive.

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Rated 5 out of 5 stars

Easy to use, transparent pricing, very competitive prices and easy to manage changes should they be required If only all insurance was like this

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Rated 5 out of 5 stars

Easy interface. Excellent price, clear information. I've not made a claim so who really knows whether it's money well spent?

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Rated 5 out of 5 stars

Once again I have been able to renew my plane coverage online with Visicover using their simple updatable renewal form, very simple and easy system to use, thank you Visicover. Vincent Asquith

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Rated 5 out of 5 stars

Visicover is easy to deal with. You can change different options such as hull value and excess options and see immediately how this affects the premium payable.

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Rated 5 out of 5 stars

Very easy to fill out proposal form, and renew. Only downside, which may have been me, was that every time I went off the proposal, eg look at T's and C's, I had to refill the proposal form again. Pro... See more

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Rated 5 out of 5 stars

I’d made a name change to my boat and had difficulty making the web site understand but a quick call to Kathy and she sorted everything out. First class service thank you

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Rated 5 out of 5 stars

Clear process, rapid quotes, simple online renewal, competitive pricing. Not sure what more I could e Pe t from an aviation insurance broker.

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Rated 5 out of 5 stars

Straightforward online portal to set cover levels with plenty of explanation. Prompt and friendly email response to enquiries. Marine Legal Insurance not currently available.

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Rated 5 out of 5 stars

Very simple and efficient website that makes the process frictionless. Rates seem to be competitive and payments can be spread interest free as a direct debit to a credit card.

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Rated 5 out of 5 stars

Have been using them for my microlight for the last 4 years without a problem, Not had to make a claim, and hope i dont need to, but others have given favourable reports.

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Rated 5 out of 5 stars

Renewal of my insurance is very straightforward and at very competitive rates. Since I never made a claim I can't comment on that service, of course but if that works similarly well I can highly recom... See more

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Rated 5 out of 5 stars

It was very easy to renew our insurance We didn’t need to call any one .Get in website Complete the appropriate fields and get the answer Straight away Saves us time and it makes better for the... See more

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Rated 5 out of 5 stars

My five star rating relates only to the competitive pricing and value for money that Visicover offers. Only by making a claim can the performance of an insurance company be truly evaluate. However, I... See more

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Rated 5 out of 5 stars

Really easy online system to get a quote that was very tailored to my specific requirements. A very very good premium compared to the rest of the market.

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Rated 5 out of 5 stars

The way that you can experiment with various levels of cover, and see exactly how that affects the premium is really good. The price is generally comparable with other companies.

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Rated 5 out of 5 stars

Competitive pricing and an easy to use online presence. Everything is very clear and a great help line is available where required.

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Rated 5 out of 5 stars

This might sound strange but I am pleased with myself in working your system! Now I know how to work it I think it is quite good. I hope in a years time I can remember the technique so I can efficient... See more

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Rated 5 out of 5 stars

Very easy to follow the instructions Good to be able to adjust up front the parameters to control the final price

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Rated 5 out of 5 stars

Website easy to navigate to find the insurance cover that’s right for you. Competitive quote. Quick and helpful support if needed.

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Rated 5 out of 5 stars

A great online insurance app - you don’t say that very often! Easy to play with the variables to see what effect it has on the premium.

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Rated 5 out of 5 stars

Easy to use and change details. Allows me to just cover aircraft without public liability which allows me to use an alternative. Reasonable price

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Rated 5 out of 5 stars

Such an easy form to fill in and the renewal is a doddle. Good price on the insurance. Highly recommended Ed

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker

About Visicover

Written by the company

Visicover is a specialist online insurance service dedicated to helping owners of aircraft and boats across the UK and Europe secure flexible, cost-effective cover.

What We Do: We offer a unique self-service platform where you can tailor your policy to your exact needs—paying only for the cover you want. Whether you need insurance for a sailing yacht, a motor cruiser, a microlight, or a helicopter, our system provides instant quotes and 24/7 policy management with no admin fees for most online updates.

Why Choose Visicover:

  • Flexible Products: Tailor your policy to your specific requirements so you don't pay for cover you don't want.
  • Easy Updates: Amend your insurance instantly online as your needs change.
  • Competitive Pricing: Lower premiums through technology-driven self-service.
  • Interest-Free Payments: Spread your premium over nine monthly instalments at nil additional cost.
  • Expert Support: While you manage your policy online, our 24/7 claims hotlines ensure expert help is always available when it matters most.

Visicover Ltd is authorised and regulated by the Financial Conduct Authority (FCA) in the UK, while Visicover ApS is authorised and regulated by the Danish Financial Supervisory Authority (Finanstilsynet) elsewhere in Europe.


Contact info

4.9

Excellent

TrustScore 5 out of 5

994 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

East to use website

East to use website. It instantly adjusts your premium when you change something. Even once your policy is running you can amend anything 24/7. No call centre nightmares to suffer. But they do have good email support if you need them.

24 March 2026
Visicover logo

Reply from Visicover

Hello Tim,

Many thanks for taking the time to post a Trustpilot review. I am pleased you liked the facility to update your cover instantly online as your requirements change, and I will be sure to pass your kind comments on to the support team.

All the best,

Bob

Rated 5 out of 5 stars
Visicover logo

Reply from Visicover

Hi Richard,

Many thanks for posting a review, I am pleased you found the online service easy to use.

Cheers,

Bob

Rated 5 out of 5 stars

The online quote system is especially…

The online quote system is especially easy to to understand and use. I particularly like the facility to to change options and instantly calculate a new price.
I was also pleased to see a reduction in my premium from last year.

23 March 2026
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Reply from Visicover

Good morning Tom,

Thanks for taking the time to post a Trustpilot review. I am pleased that the you liked the facility to refine your quote online.

Kind regards,

Bob

Rated 5 out of 5 stars

Easy to use

Easy to use, good prices

22 March 2026
Visicover logo

Reply from Visicover

Good morning David,

Many thanks for taking the time to post a Trustpilot review, it is much appreciated.

Kind regards,

Bob

Rated 5 out of 5 stars

Quote system makes quotes very easy …

Very easy quote system makes it very clear what coverage you are getting with many options. Never had to claim so can't say how that would work out

20 March 2026
Visicover logo

Reply from Visicover

Hi,

Many thanks for taking the time to post a Trustpilot review. Thanks also for the kind comments regarding the clarity of the online system.

Have a good weekend.

Cheers,

Bob

Rated 5 out of 5 stars

Clear online quote system, keen price, prompt response

Straightforward online portal to set cover levels with plenty of explanation. Prompt and friendly email response to enquiries. Marine Legal Insurance not currently available.

18 March 2026
Visicover logo

Reply from Visicover

Good morning Stephen,

Many thanks for posting a Trustpilot review. Thanks also for the kind comments regarding the email response which I will be sure to pass on to the support team.

Kind regards,

Bob

Rated 5 out of 5 stars
Visicover logo

Reply from Visicover

Good afternoon Mr Blackburn,

Many thanks for taking the time to post a review. I am pleased that you felt our website was well thought out and that we were able to provide a good quote.

Kind regards,

Bob

Rated 3 out of 5 stars

I found the renewal process on the…

I found the renewal process on the website complicated

17 March 2026
Visicover logo

Reply from Visicover

Good afternoon Dave,

Many thanks for taking the time to post a Trustpilot review.

I am sorry to hear that you found the renewal process for your policy to be complicated. We are always keen to make our service as easy as possible to use so I will email you seperately so that I can investigate your concerns further. In the meantime, thanks for flagging the problem and also for your continued support.

All the best,

Bob

Rated 5 out of 5 stars

communication with Visicover staff was…

communication with Visicover staff was easy and very helpful.

17 March 2026
Visicover logo

Reply from Visicover

Hello Nigel,

Thanks for taking the time to post a Trustpilot review. Thanks also for the kind comments which I will be sure to pass on to the support team.

Best wishes,

Bob

Rated 5 out of 5 stars

Aviation insurance

Once again simple, good value cover

16 March 2026
Visicover logo

Reply from Visicover

Good afternoon Brian,

Many thanks for taking the time to post a review, it is very much appreciated.

All the best,

Bob

Rated 5 out of 5 stars

Very good basic boat insurance.

Fast responses and very good website to navigate. Interactive maps are a real good idea. Timely reminders and a simple process.
Be great if they expanded their areas of coverage.

16 March 2026
Visicover logo

Reply from Visicover

Hello Simon,

Many thanks for taking the time to post a Trustpilot review. Thanks also for the kind comments regarding the use of the website and the interactive maps.

Turning to the question of covered areas, we are able to cater for the Mediterranean and Baltic, plus the Atlantic coastlines from Morocco up to Northern Norway, including of course the UK and Irish coastlines. Within these broad parameters policyholders can map their precise requirements. We are also able to consider requests to cruise outside of these limits although these enquiries may been to be referred to the underwriters for consideration.

I will drop you an email for more details on your requirements and to assess whether it is possible to expand the available area. In the meantime thanks again for the review and also for flagging your suggestion.

All the best,

Bob

Rated 5 out of 5 stars

Such an easy form to fill in and the…

Such an easy form to fill in and the renewal is a doddle. Good price on the insurance. Highly recommended
Ed

16 March 2026
Visicover logo

Reply from Visicover

Good morning Edward,

Many thanks for taking the time to post a review. I am pleased you found the renewal process easy to use and thanks for your continued support.

All the best,

Bob

Rated 5 out of 5 stars

We’ve been with them for years

We’ve been with them for years. A simple process, good value and excellent customer service with a small query.

14 March 2026
Visicover logo

Reply from Visicover

Hi Mike,

Many thanks for posting a review and also for the kind comments which I will be sure to pass on to the support team.

Cheers,

Bob

Rated 5 out of 5 stars

Great value boat insurance

Easy to use site, good cover at competitive price

14 March 2026
Visicover logo

Reply from Visicover

Good afternoon Christopher.

Thanks for taking the time to post a Trustpilot review, I am pleased you found our online boat insurance service was easy to use.

Best wishes,

Bob

Rated 5 out of 5 stars

Very good web site

Straight forward insurance company

12 March 2026
Visicover logo

Reply from Visicover

Hello Michael,

Thanks for taking the time to post a Trustpilot review, it is very much appreciated.

All the best,

Bob

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