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Apricot Insurance Reviews 

1,115
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, polite, and knowledgeable during phone consultations. Consumers deeply appreciate the clear and transparent explanations provided, which make securing insurance policies much easier than expected. People consistently note that the overall service is remarkably efficient, professional, and accompanied by very prompt responses to all inquiries. Many reviewers are also thrilled with the highly competitive prices and great financial deals successfully secured for their home and property coverage. Clients often mention they would gladly use these services again and warmly recommend them to friends and family.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and friendly... See more

Service

Users describe positive interactions with service, highlighting efficient, professional, and friendly... See more

Customer service

Reviewers express great satisfaction with customer service, praising the knowledgeable and friendly staff who... See more

Price

People report satisfaction with the pricing, consistently highlighting competitive quotes and significant... See more

User experience

Customers consistently note positive experiences with user experience, finding the overall process seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

New House Policy. Being able to speak with competent advisers helping every step of the way. Checking with the underwriters on what needed to be checked direct and phoning you back within the hour... See more

Company replied

Rated 5 out of 5 stars

Rang up to speak about my car insurance Ryan was great reassured me that all was ok and I had nothing to worry about. He was very efficient and polite and sent over some documents that I requested imm... See more

Rated 5 out of 5 stars

Initial telephone enquiry about house insurance was completed without any bother. Luke was very helpful and courteous and followed his verbal quote with the same by email. The price was also competi... See more

Company replied

Rated 5 out of 5 stars

Tammy was brilliant, gave me all the details in a clear and transparent manner. She actually made me genuinely feel like she was trying to get me the best deal, which she did. She had a great telephon... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Business Insurance Company
  4. Commercial Insurance Company
  5. Home Insurance Agency
  6. Landlord Insurance Company

About Apricot Insurance

Written by the company

Committed to getting you the right insurance and the right price, every time

Apricot is an established insurance broker, with over 40 years experience. Offering comprehensive searches and a friendly and knowledgeable team of UK advisers, Apricot is the perfect choice for your insurance needs.

Do you want trusted car insurance for your vehicle, or do you need to compare home insurance quotes to make sure you get a competitive deal that is right for your individual needs? Apricot is on-hand to tailor your policy and match you with the best products, whether you want to insure your car, van, home or need landlord cover for a rental property. We have a wide range of additional products, such as breakdown cover, legal expenses, hire car, home emergency & rent protection. Offering peace of mind for any eventuality.

To compare car insurance, home insurance or van insurance just click on the links below. The company will then search our panel of insurers to find a quote that will meet your requirements. If you have any questions or queries our experienced customer service team are happy to help you complete your quotation or purchase on 02890 616 718 .

Car Insurance Van Insurance Home Insurance Landlord Insurance

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,115)

311 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Home insurance

Luke was very helpful and supportive to what I needed to plan for home insurance

12 March 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with us-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

Brilliant help from Sandy.

Sandy was extremely helpful and a pleasure to speak with, I have never been so happy with the level of customer experience and support.

24 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with us-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

The customer advisor Ryan was very…

The customer advisor Ryan was very helpful and managed to get me insured with no problems after having insurance cancelled by a well known local company who I’d been with for years would 100% recommend

24 April 2026
Unprompted review
Apricot Insurance logo

Reply from Apricot Insurance

Hi,

Thank you for the fantastic feedback-we really appreciate you taking the time to share your experience.

It’s great to hear that Ryan was able to make the process quick and easy for you. That’s exactly the level of service we aim to deliver.

We look forward to helping you again in the future!

Rated 5 out of 5 stars

Very friendly helpful staff

Very friendly helpful staff, a pleasure to speak to.

23 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with us-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

Really helpful and explained insurance…

Really helpful and explained insurance cover in detail and in plain English. Special mention to Luke for great customer service.

24 February 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thank you for your kind review! We’re really pleased we could help and that you had a positive experience with us.

If you ever need anything in the future, we’re always here to help.

Thanks again for choosing Apricot Insurance!

Rated 5 out of 5 stars

Quick and professional service…

Quick and professional service delivered by Luke.

20 April 2026
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Reply from Apricot Insurance

Thank you for taking the time to leave a review. We'll be sure to pass your feedback on to Luke.

Thanks again for choosing Apricot Insurance!

Rated 5 out of 5 stars

Very helpful and easy to understand…

Very helpful and easy to understand thank you

20 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with us-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

Best customer service

I dealt with Luke McVeigh and received some of the best customer service I’ve experienced. He was patient, supportive, and took the time to ensure I understood everything. Because of his approach, I chose to place my business with him over any other insurer.

20 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thank you so much for your kind review! We’re really pleased to hear you had a great experience with Luke. Thanks for choosing Apricot Insurance!

Rated 4 out of 5 stars

The price

The price! The person I spoke to!!

9 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi,

Thank you so much for your lovely review! We’re really glad to hear you had a great experience with us.

Thanks again for choosing Apricot Insurance!

Rated 5 out of 5 stars

Options available to provide appropriate cover

Efficent, practical and helpful information. Provided options.

17 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with us-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

Positive experience with Luke.

Luke McVeigh was fantastic from start to finish. He was pleasant, knowledgeable, courteous and efficient. I will definitely consider swapping my insurance needs to this company because of him.

17 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thank you so much for your kind review! We’re really pleased to hear you had a great experience with Luke. Thanks for choosing Apricot Insurance!

Rated 5 out of 5 stars

Excellent service

This is my first policy with Apricot, and I found them to be very competitive. Customer service is excellent - very quick responses to queries and always willing to help.

17 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi,

Thank you so much for your lovely review! We’re really glad to hear you had a great experience with us.

Thanks again for choosing Apricot Insurance!

Rated 5 out of 5 stars

Luke was very helpful and pleasant to…

Luke was very helpful and pleasant to deal with. Highly recommend.

15 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thank you so much for your kind review! We’re really pleased to hear you had a great experience with Luke. Thanks for choosing Apricot Insurance!

Rated 5 out of 5 stars

Great service and best price

Great service and best price. Quick local response and efficiency.

15 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi,

Thank you so much for your kind review! We’re really pleased to hear you had a great experience.

We pride ourselves on quick service, so it’s great to know that came across.

If you need anything in the future, don’t hesitate to get in touch.

Thanks again for choosing Apricot Insurance!

Rated 5 out of 5 stars

Excellent customer service

Friendly and helpful team at Apricot. Price for landlord insurance good too.

13 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thank you for the feedback-we really appreciate you taking the time to share your experience.

Thank you for choosing Apricot!

Rated 5 out of 5 stars

Request for quote

I called Apricot insurance to arrange house insurance as I no longer wanted to continue to use the company With whom I had been a customer for more than 10 years their rates being exorbitant. Ryan was very friendly and excellent in finding a competitive rate with very good cover. I was very satisified and glad to change to Apricot insurance company.

8 April 2026
Unprompted review
Apricot Insurance logo

Reply from Apricot Insurance

Hi,

Thank you for the fantastic feedback-we really appreciate you taking the time to share your experience.

It’s great to hear that Ryan was able to make the process quick and easy for you. That’s exactly the level of service we aim to deliver.

We look forward to helping you again in the future!

Rated 5 out of 5 stars

I found the staff that dealt with me…

I found the staff that dealt with me were particularly pleasant and very helpful and understanding. They were very efficient and I was extremely pleased with the service.

14 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi Alan,

Thank you so much for your lovely review! We’re really glad to hear you had a great experience with us.

I’ll be sure to pass your feedback on to the team-they’ll really appreciate it.

Thanks again for choosing Apricot Insurance!

Rated 5 out of 5 stars

Great help

Very quick to answer call and help me with my policy change

14 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Thank you for taking the time to leave us a review! We’re delighted to hear you found the process straightforward and efficient.

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