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Apricot Insurance Reviews 

1,114
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, polite, and knowledgeable during phone consultations. Consumers deeply appreciate the clear and transparent explanations provided, which make securing insurance policies much easier than expected. People consistently note that the overall service is remarkably efficient, professional, and accompanied by very prompt responses to all inquiries. Many reviewers are also thrilled with the highly competitive prices and great financial deals successfully secured for their home and property coverage. Clients often mention they would gladly use these services again and warmly recommend them to friends and family.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, professional, and friendly... See more

Service

Users describe positive interactions with service, highlighting efficient, professional, and friendly... See more

Customer service

Reviewers express great satisfaction with customer service, praising the knowledgeable and friendly staff who... See more

Price

People report satisfaction with the pricing, consistently highlighting competitive quotes and significant... See more

User experience

Customers consistently note positive experiences with user experience, finding the overall process seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

New House Policy. Being able to speak with competent advisers helping every step of the way. Checking with the underwriters on what needed to be checked direct and phoning you back within the hour... See more

Company replied

Rated 5 out of 5 stars

Rang up to speak about my car insurance Ryan was great reassured me that all was ok and I had nothing to worry about. He was very efficient and polite and sent over some documents that I requested imm... See more

Rated 5 out of 5 stars

Initial telephone enquiry about house insurance was completed without any bother. Luke was very helpful and courteous and followed his verbal quote with the same by email. The price was also competi... See more

Company replied

Rated 5 out of 5 stars

Tammy was brilliant, gave me all the details in a clear and transparent manner. She actually made me genuinely feel like she was trying to get me the best deal, which she did. She had a great telephon... See more

Company replied


Company details

  1. Insurance Broker
  2. Auto Insurance Agency
  3. Business Insurance Company
  4. Commercial Insurance Company
  5. Home Insurance Agency
  6. Landlord Insurance Company

About Apricot Insurance

Written by the company

Committed to getting you the right insurance and the right price, every time

Apricot is an established insurance broker, with over 40 years experience. Offering comprehensive searches and a friendly and knowledgeable team of UK advisers, Apricot is the perfect choice for your insurance needs.

Do you want trusted car insurance for your vehicle, or do you need to compare home insurance quotes to make sure you get a competitive deal that is right for your individual needs? Apricot is on-hand to tailor your policy and match you with the best products, whether you want to insure your car, van, home or need landlord cover for a rental property. We have a wide range of additional products, such as breakdown cover, legal expenses, hire car, home emergency & rent protection. Offering peace of mind for any eventuality.

To compare car insurance, home insurance or van insurance just click on the links below. The company will then search our panel of insurers to find a quote that will meet your requirements. If you have any questions or queries our experienced customer service team are happy to help you complete your quotation or purchase on 02890 616 718 .

Car Insurance Van Insurance Home Insurance Landlord Insurance

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,114)

311 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Wasnt great but fine

Wasnt great but fine, i havnt received the e mail for me to sign and have now notified you. I dont want to inquere a penalty charge

19 May 2026
Apricot Insurance logo

Reply from Apricot Insurance

Thank you for taking the time to leave a review.

We believe your query has now been resolved.

If you need anything further, please do not hesitate to contact us.

Thanks again for choosing Apricot Insurance!

Rated 5 out of 5 stars

price

best price great staff

19 May 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with us-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

Home insurance

Answered quickly. Tammy was very helpful and understood my needs.

18 May 2026
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Reply from Apricot Insurance

Hi!

Thank you so much for your kind review! We’re really pleased to hear you had a great experience with Tammy.

Thanks for choosing Apricot Insurance!

Rated 5 out of 5 stars

Ryan answered my questions and emailed…

Ryan answered my questions and emailed the policy details promptly.

18 May 2026
Unprompted review
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with Ryan-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

Happy with my experience

Happy with my experience

12 May 2026
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Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with us-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

Stress Free

Luke was very helpful and made the whole process seamless and stress free. Many thanks Luke.

15 May 2026
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Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with Luke-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

smooth transition

So easy to speak to the very kind polite and overall explaining the best options for ourselves. I spoke with tammy who was fantastic and apologised many times for the system being down first time calling but we got there in the end I felt comfortable with the detailed explanation of how the insurance would pan out, once again so pleasant to talk with an actual friendly person, tammy many thanks

14 May 2026
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Reply from Apricot Insurance

Hi!

Thank you so much for your kind review! We’re really pleased to hear you had a great experience with Tammy.

Thanks for choosing Apricot Insurance!

Rated 5 out of 5 stars

Spoke with Ryan today

Spoke with Ryan today. He was so helpful + friendly. Wasn't pushy + went over everything in detail. Was very happy with the quote he gave us. Nice when you can actually speak to someone local. Very happy with the service he provided

13 May 2026
Unprompted review
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with Ryan-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

Initial telephone enquiry about house…

Initial telephone enquiry about house insurance was completed without any bother. Luke was very helpful and courteous and followed his verbal quote with the same by email. The price was also competitive thank you

5 May 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with Luke-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

Landlord Insurance

Very impressed with Apricot Insurance. Dealt with very promptly and Professionally. Documents sent immediately per Email. Special mention to Luke for his help with my Home Insurance Policy.

7 May 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with us-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

From the original call to discuss my…

From the original call to discuss my online enquiry Luke was extremely helpful.
Luke ensured the required detail was specified in our policy and acted promptly throughout.

7 May 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with Luke-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

Like did a brilliant job thank you

Like did a brilliant job thank you

29 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Thank you so much for taking the time to leave us a review!

We will pass your feedback to Luke- Thank you again for choosing Apricot Insurance!

Rated 5 out of 5 stars

Tammy was brilliant

Tammy was brilliant, gave me all the details in a clear and transparent manner. She actually made me genuinely feel like she was trying to get me the best deal, which she did. She had a great telephone manner and was very easy to talk to, came across as genuine and trustworthy. Made the whole experience so much easier than I thought it would be. So far my experience my impression of Apricot is very good.

29 April 2026
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Reply from Apricot Insurance

Hi!

Thank you so much for your kind review! We’re really pleased to hear you had a great experience with Tammy.

Thanks for choosing Apricot Insurance!

Rated 5 out of 5 stars

Best price quoted for an unoccupied…

Best price quoted for an unoccupied property insurance cover.
Luke was very helpful, quick and efficient in answering queries and processing everything for us.
He was also very friendly and sympathetic regarding our recent bereavement.
Knowing the company was Belfast based was also reassuring.
Would recommend 👍

14 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thank you so much for your kind review! We’re really pleased to hear you had a great experience with Luke.

Thanks for choosing Apricot Insurance!

Rated 5 out of 5 stars

Ryan McDonald was extremely helpful & I…

Ryan McDonald was extremely helpful & I have now realised I have been overpaying for home insurance for years.
Comparing insurance companies is very time consuming & confusing & Ryan made the whole process easy for me.

28 April 2026
Unprompted review
Apricot Insurance logo

Reply from Apricot Insurance

Thank you for taking the time to leave this lovely review.

We will be sure to pass your feedback on to Ryan.

Thanks again for choosing Apricot!

Rated 5 out of 5 stars

Very good value home insurance

Very good value home insurance. Amazing customer service.

28 April 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with us-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

Very helpful and quickly soryrd out my…

Very helpful and quickly soryrd out my house induranc luke was very helpful

21 April 2026
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Reply from Apricot Insurance

Thank you for your kind review.

We will be sure to pass your feedback on to Luke!

Thanks again for choosing Apricot Insurance.

Rated 5 out of 5 stars

I have had the pleasure of dealing with Stephen Ryan

I have had the pleasure of dealing with STEPHEN RYAN exclusively with regards to my 2nd year renewal car insurance with APRICOT and its been a pleasure doing so...Stephen has phoned me at regular times that he promised and I RECEIVED MY INSURANCE DOCUMENTS THIS MORNING..via email...very professional, no hidden costs, all documents attached on email...simple and precise....the cost of renewal was the best around and I exhausted the options for cheaper insurance but Apricot couldn't be beaten...so Im more than happy ! thanks again Stephen..

27 April 2026
Unprompted review
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with us-your feedback means a lot.

Thanks again!

Rated 5 out of 5 stars

Home insurance

Luke was very helpful and supportive to what I needed to plan for home insurance

12 March 2026
Apricot Insurance logo

Reply from Apricot Insurance

Hi!

Thanks so much for your 5⭐ review!

We’re really pleased you had a great experience with us-your feedback means a lot.

Thanks again!

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