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Apex Car Rental  Reviews 

344
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 316 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, professional, friendly, and responsive during every single interaction from the initial inquiry to the final return. The vehicles provided are consistently described by consumers as completely spotless, brand new, and offering a fantastic drive that exceeds expectations. Some people also felt that hiring commercial vans or arranging flexible long-term rentals was equally seamless, well-managed, and remarkably efficient. Clients deeply appreciate the quick pickup times, clear communication, and the overall stress-free rental journey provided by the friendly office team.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, professional, and... See more

Staff

Users describe positive interactions with staff members who are consistently friendly, professional, and... See more

Customer service

Clients share positive opinions on customer service, highlighting that support representatives are... See more

Product

People report high satisfaction with the product, frequently highlighting that the vehicles are brand new,... See more

User experience

Consumers find user experience to be highly satisfying, consistently praising the quick, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Apex Team are exceptional! As a new business needing a lot of support and flexibility, they have been an absolute treasure of a find for short term van hire. The Team are super helpful and respo... See more

Company replied

Rated 5 out of 5 stars

Leased car service. Have been using for approx 1 year now with switchovers approx every 3 months (although it can be more often sometimes) for new cars that meet or exceed originally opted for vehicle... See more

Company replied

Rated 5 out of 5 stars

Apex are definitely my go to for car rental. I won’t use anyone else! I have rented several cars and vans. Vehicles are always spotless and pretty much brand new. Really quick and way to rent via the... See more

Company replied

Rated 5 out of 5 stars

A cost effective 5 Star service . It was truly a pleasure to deal with . I feel special mention must be given to Elise for her professional prompt and friendly response from the moment I made my firs... See more

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service
  4. Leasing Service
  5. Van Rental Agency

Written by the company

We specialise in providing new Cars, Pickups, Minibuses & Commercial Vehicles on a totally flexible basis with No Fixed Term Period, giving you vehicles when you need them for both Businesses and Private Individuals. Often referred to as a Car Subscription or Flexible Vehicle Leasing, you get all the benefits of Long Term Contracts but without Cancellation Penalties giving you total flexibility, just paying for the vehicle when you need it. We offer a huge Range of Volkswagen, Kia & Ford Cars and a huge selection of Ford Commercial Vehicles at very Competitive Prices. We have the latest Models on the latest 76 registration plates and offer a comprehensive range of latest generation Plug in Hybrid vehicles including the Kia Sportage & Volkswagen Passat and Fully Electric cars including the Ford Explorer & Kia EV4 alongside conventional Diesel and Petrol Vehicles We have recently seen a huge uptake in Fully Electric & Plug in Hybrid Vans including the Ford E Custom and PHEV Panel Vans, 6 Seat Panel Vans and 9 Seat Custom Tourneo in both L1 & L2 Length where customers are looking to save money on high fuel costs. We have both Cars & Vans ready to hire. If you are looking for a vehicle whilst waiting for your new vehicle to be delivered, for a New Employee, peaks in your business or simply replacing old tired vehicles, we have a Car or Van to suit your needs. We have a fleet of over 3,500 vehicles offering a great selection of Cars & Vans from Ford, Kia & Volkswagen. We also offer Daily Car & Van Rental in Eastbourne, Sussex & Weybridge in Surrey. We offer delivery throughout the UK from one of the newest Fleets of Vehicles in the UK at very Competitive Prices. Discounts available for Multiple Vehicles


Contact info

Promotion box for Apex Car Rental

Electric Ford Explorer

Save Fuel Costs with the Fully Electric Explorer over 300 mile Range


5.0

Excellent

TrustScore 5 out of 5

344 reviews

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5.0

All reviews

(344)

315 reviews in the last 12 months

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Rated 5 out of 5 stars

I found renting a vehicle from Apex…

I found renting a vehicle from Apex very easy from start to finish. The ordering process was straightforward and painless and it was delivered promptly. Returning the vehicle at the end of the lease was easy too

15 July 2026
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Reply from Apex Car Rental

Thank you very much for your kind review. Hopefully we can help you again soon. Thank you for choosing Apex.

Rated 5 out of 5 stars

Wonderful service from a team of very…

Wonderful service from a team of very professional, helpful and friendly staff.

The vehicle I rented was in excellent condition and had the level of equipment as agreed, which was extremely important for my trip.

Highly recommended top notch company!

17 September 2026
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Reply from Apex Car Rental

Thank you very much for your positive comments. Hopefully we will see you again soon.

Rated 5 out of 5 stars

Good service

Friendly, helpful team members good vehicles also terms and conditions would highly recommend

16 September 2026
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Reply from Apex Car Rental

Thank you.

Rated 5 out of 5 stars

Mia was great

Mia was great all the way through the process. Car was fuelled, clean and ready to go when I arrived.

8 September 2026
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Reply from Apex Car Rental

Thank you for taking the time to post a review. I am glad you liked our service, I will pass your comments on to Mia. Thanks for choosing to hire from Apex

Rated 5 out of 5 stars

Iv been using Apex now for 6 months for…

Iv been using Apex now for 6 months for long term rentals and I deal with Aisling what an absolute hero she is.
Always keeps me updated and always gets the vechiles I need when I need them. I look forward to growing my fleet with Apex.

Thanks Aisling for all your hard work.

3 September 2026
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Reply from Apex Car Rental

Thank you very much for your kind review. I will ensure it is passed on to Aisling and Thank you very much for hiring from Apex.

Rated 5 out of 5 stars

Efficient

Efficient, top service from pail and good car

3 September 2026
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Reply from Apex Car Rental

Thank you very much for your review. I will ensure it is passed on to the Eastbourne Branch and Thank you for choosing to hire from Apex

Rated 5 out of 5 stars

Apex Car Rental

Apex Car Rental provided an excellent experience from start to finish. We hired a van and genuinely could not have asked for a smoother or easier process. Everything was straightforward, well organised, and handled professionally, which made a real difference when arranging transport.
A special mention has to go to Elise, who was absolutely brilliant throughout. She was friendly, helpful, approachable, and made sure every part of the booking was clear. Nothing felt like too much trouble, and her great customer service made the whole experience feel personal rather than just another rental transaction. It is refreshing to deal with someone who is both efficient and genuinely pleasant.
The van itself was lovely: clean, well presented, comfortable, and in great condition. It drove well and was exactly what we needed. Collection was quick and uncomplicated, with everything explained clearly, while returning it was just as easy. There were no unnecessary delays, confusing paperwork, or unexpected issues at any point.
From the first enquiry through to handing the keys back, Apex made the rental process easy and smooth on all fronts. The communication was excellent, the service was reliable, and the team clearly care about looking after their customers properly.
I would happily recommend Apex to anyone needing to hire a vehicle, especially if you value friendly service, a quality vehicle, and a hassle-free experience. Thank you again to Elise and everyone at Apex for making things so simple. We will definitely use Apex again in the future and would not hesitate to recommend them to friends, family, or colleagues.

21 August 2026
Unprompted review
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Reply from Apex Car Rental

Thank you very much for your review. I will ensure a copy is passed on to Elise and her Manager. Thank you for choosing to hire from Apex.

Rated 5 out of 5 stars

Always a pleasure using the Eastbourne…

Always a pleasure using the Eastbourne branch and being able to rent a van on a weekday for £20 is just insane value! Thank you Apex!

25 August 2026
Unprompted review
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Reply from Apex Car Rental

Thank you for your review. Yes we are printing the new Electric Vans at the moment and they do represent great value for money. Thank you for hiring from Apex and hopefully we will see you again soon.

Rated 5 out of 5 stars

Just wanting to say a BIG thanks to…

Just wanting to say a BIG thanks to Apex Car Rental Eastbourne, the whole process was very easy , very competitively priced and the cars are always brand new . Elise dealt with the car I was hiring she was very pleasant and very helpful going through the car and answering any questions I had . On my return I handed the car over to Paul who like wise was very pleasant and very helpful on the return inspection both processes were stress free , many thanks I will be back soon !

24 August 2026
Unprompted review
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Reply from Apex Car Rental

Thank you very much for your nice review. I will ensure it is passed on to both Elise & Paul. It’s nice you hear that you like the vehicles we have on Fleet and the staff were pleasant and helpful. Thank you for hiring from Apex

Rated 5 out of 5 stars

Excellent price and service

Excellent price and service, all the staff at Brooklands were really friendly and helpful. The best hire company I have ever used... 10/10

1 August 2026
Unprompted review
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Reply from Apex Car Rental

Thank you for your kind review. I will ensure it is passed on to the Team at Brooklands and Thank you for choosing Apex

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Elise was great to deal with, answered questions very quickly, replied to emails promptly and the whole experience was seemless. I will definitely use again.

Thanks Elise

20 August 2026
Unprompted review
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Reply from Apex Car Rental

Thank you very much for your kind review, I will ensure it is passed on to Elise I am very pleased you are happy with the service she provided and Thank you for choosing Apex

Rated 5 out of 5 stars

FROM START TO FINISH

FROM START TO FINISH, A GREAT EXPERIENCE. HELPFUL & FRIENDLY STAFF. THE WHOLE EXPERIENCE COULD NOT HAVE BEEN EASIER.

5 August 2026
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Reply from Apex Car Rental

Thank you very much for your kind review and choosing to hire from Apex

Rated 5 out of 5 stars

Absolutely fantastic experience with…

Absolutely fantastic experience with Apex Car Rental! From start to finish, everything was perfect. The service was friendly, professional, and right on time. We received a beautiful Suzuki Jimny, which was the ideal car for exploring Crete. The price was very reasonable, with no hidden fees or unexpected charges. The hotel pick-up and drop-off service made everything so easy and convenient. We couldn’t have asked for a better rental experience. Highly recommended – we will definitely rent from Apex again!
Thnx!

24 July 2026
Unprompted review
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Reply from Apex Car Rental

Thank you !

Rated 5 out of 5 stars

Brilliant service

Brilliant service, great electric van and such friendly and professional staff 👍🙏

24 July 2026
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Reply from Apex Car Rental

Thank you very much for your review. It is always great to hear you enjoyed your Electric Van and the staff were professional. Thank you for hiring from Apex.

Rated 5 out of 5 stars

An easy, reliable service with exceptional cars available.

The Ford Ranger Wildtrak that was rented was in fantastic condition, supplied by a company that clearly looks after both their cars and their customers. Everything was easy to navigate and there were no hidden surprises. Would definitely use them again and recommend anybody to try Apex Car Rental.

15 May 2026
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Reply from Apex Car Rental

Thank you very much for your review. We are glad you enjoyed your Ranger and look forward to welcoming you back soon.

Rated 5 out of 5 stars

Excellent Service

Used Apex since 2025 & I’m still using Apex today. One of the many reasons is that they provide an excellent service.

17 July 2026
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Reply from Apex Car Rental

Thank you very much for your review. It is always great to see you have provided you with an excellent service and you have hired from us many times. Thank you for choosing Apex.

Rated 5 out of 5 stars

Family Holiday Vehicle

Our 9 seater vehicle rental was a huge help in ensuring our summer holiday plans could be shared by the whole family! The vehicle is modern and spacious. Thank you Aisling for going out of your way to facilitate the rental in time! You were truly outstanding!

17 July 2026
Unprompted review
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Reply from Apex Car Rental

In believe you have spoken with the Local Branch and they are now able to find you a vehicle. A number of 8 Seat Vehicles have had recalls that have prevented us from being able to hire them involving us having to replace Bridgestone Tyres in certain batches from new. It is called a Sales Hold which has been a complete nightmare. We have managed to source new tyres. Hopefully you can still enjoy your holiday knowing you are having a Brand New Vehicle that has been 100% Safety Checked. Happy Travels

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. No hidden costs.

17 July 2026
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Reply from Apex Car Rental

Thank you for taking the time to leave us a review. We do try to be completely transparent with our pricing and make the whole process of hiring as easy as possible. I hope you enjoyed your vehicle and Thank you for hiring from us.

Rated 5 out of 5 stars

GREAT OVERALL EXPERIENCE

From the friendly welcome to the equally friendly and efficient staff, it was a great experience.
Vehicle was immaculate and fit for purpose.
Thank you.

7 July 2026
Apex Car Rental  logo

Reply from Apex Car Rental

Thank you very much for your review. I will pass it on to the Branch. It is always great to read a review like this so Thank you for taking the time to complete it and Thank you for choosing Apex

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