Paul Higham has done an excellent job on his two visits to our property. He explained how he would rectify the identified snags and how long each part of the process to repair would take. Nothing was... See more
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We're Anwyl - the family home builder We started life as a woodworking business, founded by our great-grandparents over 90 years ago. By 1980, we were crafting thoughtfully designed homes for over 250 families every year These days, you’ll find us at our new offices in Ewloe, Flintshire, and Chorley, Lancashire. We now build around 800 new homes per year. Not bad considering we still give each one the family seal of approval. Drop into one of our developments for a cuppa if you’re in the area. We can’t wait to welcome you h
Contact info
Anwyl House, Clos Dewi Sant Ewloe, CH5 3DT, Deeside, United Kingdom
- 01244 421600
- build@anwyl.co.uk
- anwylhomes.co.uk
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Replied to 78% of negative reviews
Typically takes over 1 month to reply
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Richard came to fit a new kitchen door…
Richard came to fit a new kitchen door - he was on time ( early in fact) very efficient thank you

Reply from Anwyl Homes
Deva Green in Chester
Overall happy with the quality of work which was carried out by Shane and Matt.

Reply from Anwyl Homes
Stacey in Customer Service
Stacey in Customer Service, sorted the problem I was having with my new boiler system. Prompt response. Electrician visit. Sorted.
Excellent Customer Service.
Thank you Stacey.

Reply from Anwyl Homes
Lee Ashworth came to the house today to…
Lee Ashworth came to the house today to rectify some snags that we had outstanding, he was on time, efficient, did a great job and the pleasure to talk to

Reply from Anwyl Homes
We would buy another Anwyl home for sure!
Burscough Priory Gardens site - Reservation was an easy process to go through (complimentary biscuits and coffee were a great help whilst doing the paperwork!). We were kept up to date with the whole process throughout. Plenty of time to choose options with no pressure. House was built on time which really helped our personal schedule. Big thanks to Stephanie throughout the whole process for us, prompt email replies and regular phone updates when we needed. Having been in 6 months now, we would buy another Anwyl home for sure! Any small issues/defects were promptly revolved. Thank you to the site and office team :)

Reply from Anwyl Homes
Very happy with Anwyl Properties
Very happy with Anwyl . Good communication, quick response, and the job was completed on time. Professional and reliable builders throughout.

Reply from Anwyl Homes
Professional and courteous
Chris was really friendly and professional, he explained everything to me and gave a fantastic service

Reply from Anwyl Homes
Lee Ashworth was both helpful and…
Lee Ashworth was both helpful and friendly

Reply from Anwyl Homes
Happy customers 😀
We are so happy with our new home and especially as it's fit for purpose to cater for my two sons and myself. In particular, my eldest who is disabled. We hope this is our forever home.

Reply from Anwyl Homes
Martin Woods
Martin Woods, our Assistant Site Manager, is always so professional and friendly and seems to really take pride and care in his role. He’s extremely reliable and always carries out to the letter exactly what he promises he will do. It’s very refreshing to have such quality service, which is always delivered with a smile. Thanks, Martin and the team. x

Reply from Anwyl Homes
Happy and comfortable.
I feel very happy and comfortable in my new home. Sarah and Jason helped me through the buying process with kindness and infinite patience. Elliot has been absolutely great sorting out the very minor problems I have encountered in the first four weeks. The house is well designed and easy to live in. I am extremely pleased. Being Welsh myself, I am delighted to be living in a property built by a Welsh company.

Reply from Anwyl Homes
Great customer service
Josh was a great technician, fixed everything promptly, very helpful

Reply from Anwyl Homes
Arrived as planned and was determined…
Arrived as planned and was determined to complete the job to a high standard

Reply from Anwyl Homes
We had Chris Appleton come to visit our…
We had Chris Appleton come to visit our home to repair seal Chris was so friendly and polite and respected our home , he was neat and tidy and his attention to detail is amazing such a friendly person and felt comfortable with him being in our home. Thank you so much for going out of your way.

Reply from Anwyl Homes
Anwyl need more people like Lee
IMPORTANT this review is for Lee Ashworth the technician, NOT for Anwyl the company , as it would be zero otherwise .
Lee came out to do a couple of jobs . As always he was courteous , clearly knows his stuff and provides exemplary customer care . Anwyl need more people like him and need to look at their technicians as the example of good customer service . Thanks Lee ....

Reply from Anwyl Homes
Repairs
Richard Nelson was very professional and helpful in resolving the issues I had at my property.

Reply from Anwyl Homes
Customer Care Review
Lee has attended our home on a number of occasions now to fix various snags and is alway friendly and professional! Lee always finishes jobs to a high standard and we are always pleased with the results. Our dog is also always grateful for the fuss he gets too :)

Reply from Anwyl Homes
Great service
We’ve had a great experience with our new build home, and a big part of that has been thanks to Faelan. From start to finish, he has been incredibly helpful, professional, and always willing to go the extra mile with any issues or snags we’ve had. Nothing has ever felt like too much trouble, and he has dealt with everything quickly and efficiently!

Reply from Anwyl Homes
Richard Nelson came around and fixed…
Richard Nelson came around and fixed our ensuite door. His work was quick and clean, he did a really good job on the door! He also fixed our front door a few months back and we’ve not had anymore issues since. He’s very friendly and also professional!

Reply from Anwyl Homes
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