Paul Higham has done an excellent job on his two visits to our property. He explained how he would rectify the identified snags and how long each part of the process to repair would take. Nothing was... See more
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We're Anwyl - the family home builder We started life as a woodworking business, founded by our great-grandparents over 90 years ago. By 1980, we were crafting thoughtfully designed homes for over 250 families every year These days, you’ll find us at our new offices in Ewloe, Flintshire, and Chorley, Lancashire. We now build around 800 new homes per year. Not bad considering we still give each one the family seal of approval. Drop into one of our developments for a cuppa if you’re in the area. We can’t wait to welcome you h
Contact info
Anwyl House, Clos Dewi Sant Ewloe, CH5 3DT, Deeside, United Kingdom
- 01244 421600
- build@anwyl.co.uk
- anwylhomes.co.uk
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Replied to 78% of negative reviews
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Richard & Josh – Mill Green
Both Richard & Josh always arrive punctually, discuss and explain the best ways to resolve issues / problems – and work very well as a team together to complete any job required.

Reply from Anwyl Homes
My husband purchased a house at the end…
My husband purchased a house at the end of 2025 on the deva green estate. We’ve recently had all our snag work completed by the site team and we are very happy. Thank you all!

Reply from Anwyl Homes
Anwyl Homes - Dalton Fields
When you buy a house, you want to have committed people in place that help sort out any snagging issues without further ado. Elliot from Anwyl was that committed person upon whom we could always rely. He was always only a phone call away when we needed his help. Great work!

Reply from Anwyl Homes
Chris was fantastic really thorough in…
Chris was fantastic really thorough in his work & really helpful

Reply from Anwyl Homes
We have moved into Eagles Green and the…
We have moved into Eagles Green and the site is truly lovely and location is amazing! Our Longford is outstanding, the size of property inside and out is amazing and we have so much space!
We moved in Feb and we had a site manager who left the company unexpectedly which led to delayed jobs but the current site manager, Ian Tomlinson, stepped up and looked after a lot of jobs but he kept us informed every step of the way and arranged to get all our snags sorted. Tradesman were all lovely and approachable.
We had a leak on a Sunday week after we moved in (nothing major) and I raised the issue and 10 mins later a plumber showed up and fixed it.
Sales team are so lovely and very helpful!
This was our first new build and I am happy with our experience overall.

Reply from Anwyl Homes
Happy with our new home!
We’ve had a great experience with the site team in Chester from start to finish. The customer care team have been excellent and always quick to help with any questions we had. The sales team were also very helpful throughout the whole process and made everything easy and stress-free. We’re very happy with our new home and would definitely recommend.

Reply from Anwyl Homes
Exceptional support from the Sales team and site manager Ian- Highly professional and efficient
We have been in our lovely new home for three months now, and we are incredibly grateful for the amazing team here. The house is gorgeous and beyond our expectations - most importantly is the building materials, but also the layout, the landscape and even the driveway. ^.*
A huge thank to Sam and Debbie from the sales team. Throughout the entire buying process, they were both so supportive and friendly.
Since moving in, our site manager Ian has made a world of difference over the last three months. He is a hands-on manager who takes quality seriously.
He is efficient, responsible, and always ensures any issues are dealt with promptly. We are just sorting out the last few minor snags with him now, and his ongoing support has been brilliant. A big thank you to Ian and his Anwly team for their high standards and hard work!
Thank you all for making our journey so positive!

Reply from Anwyl Homes
I moved into my Anwyl home in Sep
I moved into my Anwyl home in Sep 2025. This was my second house and loved the setup of Deva Green. I dealt with Dave & Matthew who were very helpful throughout the whole process of moving in and completing snags in a quick and efficient manor. I would highly recommend buying a Anwyl home as the quality and customer service is great.

Reply from Anwyl Homes
Richard was an exceptional help and was…
Richard was an exceptional help and was very informative and chatty. Made the experience of welcoming him into my home to complete work so much more comfortable. The service provided was great and he solved the issue I had in a timely manner also completing the work and cleaning up afterwards.

Reply from Anwyl Homes
Richard Nelson from Anwyl attended to…
Richard Nelson from Anwyl attended to adjust the kickboard in the kitchen so as the dishwasher door could open.
He arrived on time and was extremely helpful (as I had a couple of other small queries) , job completed no problem

Reply from Anwyl Homes
Outstanding Service
The site team at Chester have been amazing. We’re very happy with our new home and especially thankful to Matt for resolving all the items we raised. Overall, we’re extremely pleased with the service and our new home.

Reply from Anwyl Homes
Chester site Anwyl Homes
Really pleased with the aftercare provided by the Site Team, Matt and Shane, with going the extra mile to get everything done!

Reply from Anwyl Homes
Poor customer service
The cement sealing around the house has been done very poorly, and there are obvious gaps and unfinished areas. Because of these gaps near the roof above the front door, bees are now entering. Then I contact the customer service, they ask me to call out own contractor filling under 2 years warranty.
This is not only unacceptable workmanship, but also a potential safety and hygiene concern for my family.
I expected a much higher standard, especially for a newly built property. The current condition clearly shows a lack of proper finishing and quality control.
I would give 0 star if I can.

Reply from Anwyl Homes
Paul was very friendly and helpful
Paul was very friendly and helpful! Explained the issues well and worked very quickly, he also ensured everything was back to how it was before.

Reply from Anwyl Homes
Courteous and Friendly.
Tony is a pleasure to come and do the jobs needed, courteous, friendly and nothing is too much trouble.

Reply from Anwyl Homes
Good professional friendly service
Lee diagnosed the problem, fixed the door, gave helpful advice and friendly service

Reply from Anwyl Homes
Very grateful for the help and support…
Very grateful for the help and support from Matthew and Shane since we moved into our new build house. They have helped myself and my wife resolve all our post completion snags and now we can make our house our home! Thank you.

Reply from Anwyl Homes
Exceptional Customer Service
My experience with Anwyl has been fantastic. The entire team, especially the sales staff and site management, went above and beyond to ensure a smooth transition into my new home. What really stands out is their commitment to aftercare; they don't just disappear once the sale is complete. It’s a professional, reliable, and caring company. I wouldn't hesitate to purchase from them again.

Reply from Anwyl Homes
What a fabulous job
What a fabulous job
Very conscientious worker
Excellent very happy with our new door fitted very professional
Extremely happy

Reply from Anwyl Homes
Excellent customer support
The customer support at the development site was excellent they were understanding and helpful and always polite. They strived to help you feel valued and ensure you had all the relevant information possible. Unfortunately I wasn't able to proceed with the final purchase from the Deva Green site but I cannot praise the Sales team enough and was particularly impressed by Linda's care and compassion at what was as difficult time for family reasons. Lovely houses completed to a high specification.

Reply from Anwyl Homes
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