my shopping experience was a pleasant want. There’s a lot of branded products with different discounts but not affordable. Their service was good and very accommodating. I would like to thank emerald... See more
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Stella processed to the refund of my money (apparently). I will follow this situation as i do not understand how possible it that i subscribed to your service. Stella was kind though.
Ms. Emily from escalated team has a good service to addressed my issue and clear to explain my special exception of refund as a resulotion to meet my expectation. She has a good communication and und... See more
The response and action in dealing my concern. And I am very thankful to kenny in the way he handle to resolve the issue.
No history of asking for reviews
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Hasn’t replied to negative reviews
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Eric was helpful.
Issue is being handled well by Emily
the service is top notch
problem addressed good service Ahlby
Thank you for your good assistance
PAULA was great
Stella processed to the refund of my…
Stella processed to the refund of my money (apparently). I will follow this situation as i do not understand how possible it that i subscribed to your service. Stella was kind though.
Response to Customer was on point and…
Response to Customer was on point and service so satisfactory. All thanks to Kai.
i have an issue with the membership…
i have an issue with the membership cancellation and got charge with 20 usd and i cant find the way to cancel it then i contact the support team and the Bryan he supported me and help to in cancellation the request
Jodie was very helpful when I contacted…
Jodie was very helpful when I contacted to make a complaint.
Very helpful support
Emily was very helpful in regards to my termination membership.
Customer satisfaction Refunding
The response and action in dealing my concern. And I am very thankful to kenny in the way he handle to resolve the issue.
Hi Daisy can you help me with my refund
I have a problem thy didact we thought my concent so i need my refund so can you help me please Mrs Daisy.
Great experience with KAI
I am disappointed that you debited my money without my consent but i am happy i managed to get help with the refund thanks to KAI. I hope i will get my money back
Zoe has been very helpful.
Zoe has been very helpful and has prioritized my situation .
Good service by Emerald
ATTENTION!!! Scammer!!!
ATTENTION!!!! I was caught by this company with a misleading advertisement on the internet and believing I was buying a certain thing I found myself unknowingly subscribed to something I never asked for. When I noticed the 4 withdrawals charged to my credit card (which they did without my knowledge) I promptly blocked and replaced the credit card and took steps to be reimbursed for the amount that had been unduly withdrawn without receiving anything. When I requested a refund I found myself blackmailed. I was offered a refund only and exclusively after I had left a 4 or 5 star review for the company in question and what I write is all demonstrable!!) So it is to be assumed that the positive reviews you see were all obtained through blackmail and not for the service offered. I want to tell everyone to be very careful and stay away from this company.
Ask yourself why all the 4 or 5 star reviews say "PROBLEM SOLVED OR PROBLEM SOLVED BY...."
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