Bikecreek Reviews 

I accidentally opened an account with bikecreek. The same day I asked to cancel this so called contract and to return my initial paid € 9,99 . The correspondence was positive and when I receive my parement back i will give you Five stars

Scammers, they'll lure you with a fake e-mail to a fake website. After paying you get to see the bikecreek website and a confirmation of a subscription wich you never agreed to with. Not easy to get refunds from them. They stole 144 euros from me. I hope the authorities will close them down.

I had an issue with an account and subscription that had been created without my authorization. Customer support responded incredibly quickly, understood the situation, and handled everything immediately. They were very helpful, professional, and even made an exception in my case to resolve everything as quickly as possible.

Scammers. They pretend to be a different webshop and once paid they have you on a membership and hide behind their terms and conditions which do not show in de payment process.

It was a great experience, everything was perfect

Scammed by a facebook post fronted as Go Outdoors. Thought i was buying a backpack, had 2 pending payments in my account. Contacted my bank straight away.

Quickly resolved

Not a very clear system when looking at emails sent. Unaware of gift cards and top ups etc or that you are signing up to an account or a subscription, very confusing set up. More transparency needed for customer to grasp what is happening.
Thankfully, however, a good response from the support team, Zoe being a member of that team, who was helpful in obtaining a full refund after my refund request being downsized by chat email response.
In the end, Well done!!

Diamond me ayudo a resolver mi problema de manera eficiente.

Good experience, nice attention

Hubo un intento de estafa a traves de tik tok
y aparentemente parece que se va a resolver en espera de la devolucion

I can’t tell you more about your experience because l didn’t receive my payment yet thank you

Absolute scam. Advert was offer to buy books. No Apple Pay available, thankfully used my credit card. Purchase made in a hurry didn’t do my usual research until afterwards. Stop the transaction , then received notification that more attempts had been made to take further monies,

I wait to see if I get fully reimbursed by Bikecreek. If they do, then Raj will indeed have been very reactive.

Zoe was really helpful

The process to report my concern regarding the company and charges was straightforward.
The report was escalated within the hour and the outcome was positive.
Excellent service from Capital One.
A huge thank you to Jamal from the Escalation Lead.

Bikecreek very good

Waiting refund so il be happy when it comes through emailed me straight back to be fair about refund