Afford Rent a Car Reviews 

576
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Over the last 5 years I have hired several vans and cars from Afford at Fenton, staff are always courteous and cheerful with a great range of vehicles. Often upgraded for no extra charge depending on... See more

Rated 5 out of 5 stars

One day hire of van with tow bar. Van provided in good, clean condition and fully serviceable including a number plate for a trailer, hired separately. All Staff were very friendly and helpfu... See more

Company replied

Rated 5 out of 5 stars

Been a long time since I needed to hire a car (decades) so didn't really know what the "process" was. After submitting online, had a phone call to confirm what I needed (which actually needed to... See more

Company replied

Rated 5 out of 5 stars

Great company, very friendly staff, service is second to none with very competitive prices. First class service from the moment you pick up your vehicle right up to dropping it off. Wouldn’t even thin... See more

Company replied

Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Afford Rent A Car provide car hire, van hire and MPV people carrier rental, in Stoke on Trent, Stafford and Crewe in Cheshire. Choose us for reliable, affordable, cheap car and van hire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

576 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(576)

222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great as always 👍🏽

Great as always 👍🏽 I’ve used afford quite a few times over the years but this time I arrived late due to my taxi and staff waited for me past closing time after a quick call to warn them. A few days after returning the van I realised my toolbox was missing and after checking with the friend that had helped me, he remembered leaving it under the passenger seat - I had thought the van was empty after checking the rear because I didn’t realise there was a gap under the seat. I sent an email to afford because it was evening time and received a response as soon as they opened next day to let me know I could call in during opening hours with ID to collect it. Can’t fault them; top customer service, always friendly and helpful so I’ve booked another van again for this weekend to move the last of our stuff!

29 November 2025
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Reply from Afford Rent a Car

Thanks for your kind comments and 5 star review which I’ll pass onto the team.

Rated 5 out of 5 stars

Same great service everytime

Same great service everytime. Able to hire a van hassle free and competitively priced. Good choice of vans and sizes available.

9 December 2025
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Reply from Afford Rent a Car

Thanks for your kind comments and 5 star review which I’ll pass onto the team.

Rated 5 out of 5 stars

Nice clean car

Nice clean car, Keen pricing. Very friendly staff. Easy to book, collect and drop off. Used them for vans and cars and equally good experience.

9 December 2025
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Reply from Afford Rent a Car

Thanks for your kind comments and 5 star review which I’ll pass onto the team.

Rated 5 out of 5 stars

Great service

Very polite friendly efficent service, everthing was made easy

5 December 2025
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Reply from Afford Rent a Car

Thanks for your kind comments and 5 star review which I’ll pass onto the team.

Rated 5 out of 5 stars

Good service great value

Good service great value ...no hassle easy to use Nd hire the vehicle you need and a friendly service.

27 November 2025
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Reply from Afford Rent a Car

Thanks for your kind comments and 5 star review which I’ll pass onto the team.

Rated 5 out of 5 stars

Ideal

Smooth pickup, good van perfect for the job

5 December 2025
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Reply from Afford Rent a Car

Thanks for your kind comments and 5 star review which I’ll pass onto the team.

Rated 5 out of 5 stars

Helpful staff and straightforward…

Helpful staff and straightforward booking. Luton van with tail lift made the whole job really easy and it was comfortable to drive on some very long journeys.

4 December 2025
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Reply from Afford Rent a Car

Thanks for your kind comments and 5 star review which I’ll pass onto the team.

Rated 5 out of 5 stars

Very helpful

Very helpful, pleasant staff and great rates. Will be definitely be renting a vehicle from here again.

3 December 2025
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Reply from Afford Rent a Car

Thanks for your kind comments and 5 star review which I’ll pass onto the team.

Rated 1 out of 5 stars

The clutch on the van was so hard I…

The clutch on the van was so hard I ended up returning it 13 hours early because my leg was killing

1 December 2025
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Reply from Afford Rent a Car

Please accept our apologies for the problem you encountered.That particular van does have a heavy clutch ,but if you weren’t happy would have gladly swopped it if you rung the office.

Rated 5 out of 5 stars

The staff are always friendly

The staff are always friendly , professional and offer excellent service.

28 November 2025
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Reply from Afford Rent a Car

Thanks for your comments and 5 star review which I’ll pass onto the team.

Rated 5 out of 5 stars

Highly recommended

Great value, brilliant vehicle selection, amazing staff; always providing exceptional customer service.

1 December 2025
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Reply from Afford Rent a Car

Thanks for your comments and 5 star review which I’ll pass onto the team.

Rated 5 out of 5 stars

very easy to hire

very easy to hire , didnt take my credit card details , spotless , the ladies on reception were very helpful made it all very easy .
Would definitely recommend and use again

27 November 2025
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Reply from Afford Rent a Car

Thanks for your comments and 5 star review which I’ll pass onto the team.

Rated 5 out of 5 stars

Highly Recommended …

Very approachable and knowledgeable staff.

Very highly recommended.

28 November 2025
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Reply from Afford Rent a Car

Thanks for your comments and 5 star review which I’ll pass onto the team.

Rated 5 out of 5 stars

Had the perfect vans for my house move…

Had the perfect vans for my house move at very short notice staff were friendly and helpful 5 stars from me

28 November 2025
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Reply from Afford Rent a Car

Thanks for your comments and 5 star review which I’ll pass onto the team.

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