One day hire of van with tow bar. Van provided in good, clean condition and fully serviceable including a number plate for a trailer, hired separately. All Staff were very friendly and helpfu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Been a long time since I needed to hire a car (decades) so didn't really know what the "process" was. After submitting online, had a phone call to confirm what I needed (which actually needed to... See more
Company replied
Everyone I have spoken to/dealt with have always been excellent extremely helpful and polite. Never had a problem with their vans. I wouldn’t use anywhere else and if a friend or family member are loo... See more
Company replied
I have used Afford Rent A Car many times during this year, and always find them to be polite and professional. The service I have experienced is always quick and efficient. Above all else they are rel... See more
Company replied
Company details
Written by the company
Afford Rent A Car provide car hire, van hire and MPV people carrier rental, in Stoke on Trent, Stafford and Crewe in Cheshire. Choose us for reliable, affordable, cheap car and van hire.
Contact info
Elsing Street, ST4 2PR, Stoke-on-Trent, United Kingdom
- affordrentacar.co.uk
4.8
Excellent
576 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 48 hours
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Another excellent vehicle hire
Another excellent vehicle hire, as always a clean well prepared vehicle at a competitive price
13 November 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
The vehicle is always ready and clean…
The vehicle is always ready and clean There's never a problem,just a solution to your needs
Perfect thanks
CARL HTS
14 November 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Great service from start to finish.
Great service from start to finish.
Highly recommended
12 November 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Great experience; helpful in showing the ropes for newbie
Been a long time since I needed to hire a car (decades) so didn't really know what the "process" was. After submitting online, had a phone call to confirm what I needed (which actually needed to change; so it was good to be able to discuss in person).
Had a courtesy follow up call the day later to re-confirm and go over the process again.
Now confident in knowing what to do next when I need to hire another car in the future.
Car was brilliant!
10 November 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
great prices and service....
8 November 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Filthy and wet van hire
The van was booked and paid for, the day prior to the hire, where it was clearly stated that a 3 piece suite was being moved.
The van provided was not ready at 8.30am and had previously been used for moving builders rubble. It had been mopped through but remnants of the dust remained and it was dripping wet inside. I asked for a dry mop, non was available, so I personally used the wet mop to try to remove some of the moisture. This had limited success.
Given that it was clearly stated what the van was to be used for the day before, I was frankly appalled at what I was provided with to do the job. For a company to operate a fleet of vehicles as you do, I cannot understand why there would not be some sort of segregation on the uses that the vans are put to. To be clear, BUILDERS RUBBLE AND SOFT FURNITURE DO NOT MIX!!!
8 November 2025
Reply from Afford Rent a Car
Please accept our sincere apologies for this bad experience.We pride ourselves on our service and clean vehicles which is why we having a rating of 4.8 with over 500 reviews
So Easy to book a vehicle
Great staff on reception! Van sorted in no time atall no fuss.
Van cleanliness superb and easy to drop off after the hire term is completed
Will use again and recommend to eve
10 November 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Quick and easy
29 October 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Everything went to plan
Everything went to plan! Car was lovely and clean cant really fault anything
7 November 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Easy and professional service
The chap who showed my round the van when I picked it up was informative, thorough and easy to chat to. All was fine and it was easy to drop it off whenever it suited me. The only slight negative was that there was no secure place to park my own vehicle, so I had to leave it on a quiet public nearby road.
8 November 2025
Reply from Afford Rent a Car
Thanks for your comments and 4 star review which I’ll pass onto the team.
Warm and friendly people wouldn’t go…
Warm and friendly people wouldn’t go anywhere else
7 November 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Extremely helpful customer service
Extremely helpful customer service, I doubt I'll use another company in the future after my experience with these.
7 November 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Staff there very helpful and the cars…are clean and reliable
Staff there very helpful and the cars are clean and reliable
10 November 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Affordable :)
21 September 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Lovely staff and really helpful
31 October 2025
Reply from Afford Rent a Car
Thanks for your comments and 5 star review which I’ll pass onto the team.
Reply from Afford Rent a Car
Thanks for you comments and 5 star review which will be passed onto the team.
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