Ace Energy Bath Reviews 

504
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, highlighting the staff's professionalism, efficiency, and helpfulness in resolving issues. Many people commend the prompt response times and easy booking process, noting clear communication and timely arrivals. Reviewers consistently highlight the staff's polite, friendly, and respectful demeanor, along with their tidy work and thorough explanations. Many consumers express long-term satisfaction, often returning for various services due to the company's reliability and consistent high standards. This consistent quality across different services, from electrical to plumbing and boiler work, builds strong trust among customers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their politeness, efficiency,... See more

Booking process

Users describe positive interactions with the booking process, finding it easy and straightforward to make... See more

Response time

Customers had positive experiences with response times, with many appreciating the quick and helpful service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Team arrived on time, kept us well informed on what they were doing and progress in general. Both engineers were very pleasant to work with and respectful of our property and cleaned up at the end of... See more

Rated 5 out of 5 stars

The two electricians from Ace arrived within 90 minutes of our call. They checked everything thoroughly and recommended further action. They behaved professionally and courteously throughout. Ace al... See more

Rated 5 out of 5 stars

Appointment arranged courteously at fairly short notice. The team arrived promptly on the agreed date and carried out the work cleanly with no disruption. We were kept informed of what was going on, a... See more

Rated 5 out of 5 stars

Just incredibly efficient all round , from initial conversations through to installation . The guys who installed were really polite and very tidy . No long waiting for someone to pick up a call and v... See more


Company details

  1. Boiler Supplier
  2. Electrical Engineer
  3. Plumber

Written by the company

Bath's leading plumbing, heating and electrical company. Specialising in boiler installations, plumbing, heating repairs and servicing, radiator installations, powerflushing, Electrical Test & Inspect, emergency plumbing and electrical work.


Contact info

4.9

Excellent

TrustScore 5 out of 5

504 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(504)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service from Ace Energy. Installation of new hob : Price as quoted, and polite efficient gas engineer

25 April 2025
Unprompted review
Rated 5 out of 5 stars

A first class repair made to our…

A first class repair made to our pressurised hot water heating cylinder by Matt who drained the tank, changed the faulty valves and fixed the leaks. A highly recommended company which we regularly use for all our maintenance issues.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Very Efficient Service

From the initial service request to completion of the task, ACE Energy proved very efficient and reliable who provided excellent communications. Thank you.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Dependable company

Safe, Efficient , reliable, skilled, courteous, helpful , kind , intelligent , clean tradespeople.
During the total replacement of a kitchen in Bath in a grade 1 listed building Ace Energy have been there for all my plumbing and electrical requirements . From safe removal to final fit of all items including new wall lights and large ceiling pendant

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

The electrician arrived on time, was very efficient and helpful. Got the job done very quickly. Would highly recommend!

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended.

Team arrived on time, kept us well informed on what they were doing and progress in general. Both engineers were very pleasant to work with and respectful of our property and cleaned up at the end of each day. There were some ancillary building requirement which other members of the Ace team attended to promptly. All in all, a good job completed. Bath BA1 6BA.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely ACE!

Absolutely outstanding service from ACE Energy! My shower stopped working. I called ACE in the morning and they were with me before 2pm that afternoon. Fault found and fixed by 2.15. Needless to say - delighted. Totally recommend and I will never be using anyone else. Thank you, ACE- you ARE ace!

3 July 2025
Unprompted review
Rated 4 out of 5 stars

Lighting

We were kept informed about Spencer’s arrival time and he completed the job efficiently.
However, we were just expecting someone to quote for the job not to actually do it!

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

The plumbers arrived on time and carried out the work in a professional manner. Good natured and an asset to Ace Energy.

14 May 2025
Unprompted review
Ace Energy Bath logo

Reply from Ace Energy Bath

Thank you!

Rated 5 out of 5 stars

Fast and efficient service

I was recommended to Ace Energy and wasn’t disappointed.
I had a small plumbing problem with my toilet and this was fixed quickly and efficiently. The lad who came was polite and courteous and explained everything to me.
I shall certainly recommend Ace Energy to my friends

13 May 2025
Unprompted review
Ace Energy Bath logo

Reply from Ace Energy Bath

Really good to hear, thank you

Rated 5 out of 5 stars

Ace energy always do a great job

Hugo the electrician was great, wasted no time in doing a complete electrical inspection and giving me informative honest advice on the state of my electrics and what needed to be done to meet current standards. He was efficient, polite and professional. Very pleased.

7 May 2025
Unprompted review
Ace Energy Bath logo

Reply from Ace Energy Bath

Great news, thank you

Rated 5 out of 5 stars

Shower replacement

Shower replacement
Very pleased with the response from office staff and the engineer who attended. This was the second time I had used this firm and will certainly use it in the future
Brenda

1 May 2025
Unprompted review
Ace Energy Bath logo

Reply from Ace Energy Bath

Thank you for taking the time to review us!

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