Accessoires Citroen-lorient Reviews 2,153

Very good, store with quick and reliable shipment to Russia

I'm spanish. I searched for a part in the Internet. I found this website, and was in spanish. I bought the part. It was said the part would be delivered in 48 hours. Up to here everithing fine. But then, everything changed. Everything was in french with no other options. Even customer service. I send an email asking for my part, because it was 3 days since i had paid the part and i had no notice. Then i received reply in french. There was a tracking number (i had not received it yet) with no much information. I paid 60€!!! for delivery. I paid for the part 7 days ago and i still do not have it. If i would have known it, i had not ordered the part.
The worst customer service i've seen. It seems you do not care at all about customers.

very easy to locate what you want to find in the webpage
and ordering procedure is so simple

Poor and slow communication, realised a week later they couldn't fulfil order.

Will not use again.

Thanks you.
Today, I received the goods of the order.
Your company is a great company.
Best regards

Excellent delivery
Quick shipping and useful information of shipping status

They didn't send my order. I placed my order for some accessories for my Citroen C5 on 7th April 2015. They immediately charged my bank card. After a few days I checked my order status on my account of their site. It was "Préparation en cours". On 13th April I called them and they said that on that day or next day they will send my order. Today 15th April a checked again and the status was the same "Préparation en cours". I called again and they assured me that my order will be sent this evening. This evening I checked again and surprise the status was the same "Préparation en cours". Should I trust them? I don't know if they will send my order. My order reference number is 136260307.

Un bon site alliant service, rapidité, disponibilité.Nickel

The goods were dispatched immediately after order. Good service overall.

Very quick and reliable service!

excellent company, fast shipping thanks . you are the best!!

Since I live in very far from France, so I was expecting very slow shipping.

But amazingly shipping was super fast.

If possible, it would be better to change courier. In Thailand DHL usually has problem with Thai Customs.

The website is easily navigated and items are well displayed and priced. However, I would have preferred if queries are responded quicker and shipping is handled with better turnaround too.

Item took less than a week to reach me. Fast and reliable ! Will definitely recommend !

I ordered mats and some other minor accessories for a C4 Cactus to an address in Malta. The online process was easy. Within about 4 days all the items came via DHL to the door. Excellent!

The hitch is that the car mats are designed for a LEFT HAND DRIVE instead of our RIGHT HAND DRIVE models for Malta and UK. There was nothing such written in the description either and I did not think they are not interchangeable. There should have been a note that the mats sold on the site are for LHD only, as that would have triggered me to seek RHD mats.

To be fair I have not contacted Citroen yet and am not sure whether they will see this post. I will post updates with further purchases here.

It was easy to order online and I have received prompt notification of the umbrella being shipped

Satisfatory temporary solution

Found the items easily - easy payment system and quick delivery service - What more can you want

Don't cover all of our needs and the prices are expensive.