Accessoires Citroen-lorient Reviews 2,153

TrustScore 3 out of 5

3.2

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Rated 3 out of 5 stars

I have ordered 2 parts for my 1990 Cintroen XM. It was suprise to be able to order them after 28 Years. But. The parst aren't available anymore even though they are listed on the site and orderable. A... See more

Rated 5 out of 5 stars

Respect des conditions de la commande et emballage de qualité

Rated 2 out of 5 stars

Ordered some scent refill for my Citroen C4. Gave my correct address and waited for 2 weeks but nothing arrived at my home. Contacted support but they couldn’t help me. I needed to go after it myself.... See more

Rated 3 out of 5 stars

I didn't like the experience very much. It took too long to arrive coming from Europe. very expensive the cost of transportation and it came in a box without any reference to be from the brand, wit... See more

Company details

  1. Auto Parts Store

About Accessoires Citroen-lorient

Information provided by various external sources

www.accessoires-citroen-lorient.com MIDI AUTO LORIENT

Pièces Officielles Citroën

 

Boutique en ligne de Pièces de Rechange et Accessoires Citroën. Pièces origine Citroën, livraison chez vous en 48 heures.


Contact info

3.2

Average

TrustScore 3 out of 5

2K reviews

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Rated 5 out of 5 stars

excellent with minor drawbacks

I try to send email to the seller, but my emails never get there. Only when I registered in my page and send email from there then it was successfully.

Another problem is that when I select from shop 2 pcs some parts then they tell me that this 2 pcs is actually 20 pcs and this is not shown in the shop when I make the order to my shopcart.

23 May 2016
Unprompted review
Rated 1 out of 5 stars

Not satisfied

Yes iam not satisfied at all from the way that i have been treated with !!
I have make my order online on trusted site the cost of the item that i have been bought was almost 280€ included the shipping fees and i have an accont which show that iam located in egypt so it's not asecret for the site and the item i bought it's weight not secret too,so there's no reason for force me to pay extra fees 90€ to get my item so i have been cancelled my order and i sent 10 mails without any replay from the company from last friday till last tuesday and in tuesday they told me we were in vaacation here in france ..it's online store so should serve the client 24/7 or u have close your site once u haven't any one to help the cst ...

1 April 2016
Unprompted review
Accessoires Citroen-lorient logo

Reply from Accessoires Citroen-lorient

Bonjour,

Veuillez nous excuser une nouvelle fois pour le désagrément que vous avez rencontré.
Nous avions en effet reçu vos 10 mails entre la samedi et lundi de Pâques où nous étions fermé pour 3 jours.
J'ai répondu à vos mail à mon retour mardi matin.
Le souhait d'annulation a été traité sans attente et le remboursement (délai légal de 14 jours) a été effectué le jour même afin de ne pas vous pénaliser.

N'hésitez pas à revenir vers nous si besoin.

Cordialement,

Jean-Philippe
Le service client.

Rated 5 out of 5 stars

Just fantastic guys

The ordering was easy and they sorted out a problem perfectly for me. The email responses were excellent and the price is great too!! Many thanks guys

10 March 2016
Unprompted review
Rated 3 out of 5 stars

Something to improve

I found my ordered stuff was damaged (broken plastic clips). I do believe this is transportation issue, but still the packaging should be more safe.

16 February 2016
Unprompted review
Rated 2 out of 5 stars

unit number

My house unit number was not indicated in the shipping or invoice. It is lucky that there was phone number and the postman manage to get in touch with me.

31 January 2016
Unprompted review
Rated 3 out of 5 stars

Reasonable prices but delivery time is best guess.

I understand they are undergoing some sort of renovation but last order took 3 weeks before they shipped out my items and that's after a couple of emails. I just placed another order with them a week ago and I'm hoping I don't have to go through the same hassle again. Would give them higher ratings if there's some indication of when to expect items to be shipped out.

2 October 2015
Unprompted review
Rated 5 out of 5 stars

Citroen C4 Spoiler

Very good service. The product came well packed with instructions how to fit. Fast international shipping to Finland. Excellent! Thank You / Merci

17 August 2015
Unprompted review

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