Aquascopics Reviews 1,047

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their premium feel and durability. Many people found the ordering process smooth and easy, appreciating the value for money offered. The delivery service is frequently highlighted as fast and efficient, with many consumers receiving their items promptly and with good tracking. However, some customers also noted issues with delivery, experiencing delays or damaged parts upon arrival. A few other people also felt that certain product designs, particularly hose attachments, were problematic or poorly assembled, leading to instability or difficulty in use.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers highlight the excellent quality of the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are very happy with the product, describing... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and timely... See more

Service

Reviewers mention positive feedback about service. Customers are very happy with the service, describing it... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Based on these reviews

Rated 5 out of 5 stars

Website good to maneuver. Easy to order, at a good price. I got a aluminium telescopic pole 7.2m. Came on time. Perfect for my 12 panel solar array on my Bungalow. In tube water system works well. Goo... See more

Rated 5 out of 5 stars

I am very happy with this product. It is easy to handle, the snow blade is firm and very durable, even though it is made from a material that does not scratch solar panels. I cleared about 15 cm of sn... See more

Rated 5 out of 5 stars

The Telescopic Pole + Roof Cleaner Set | 7.2m arrived within just a few days. The product works well - I have used it to spray my 7m high external walls with a treatment to remove algae, and it has w... See more

Rated 5 out of 5 stars

Good Web site, Product portfolio give nice value for money. Would recommend the shipping method as well, stemless delivery in fast way with good tracking opportunities.


Company details

  1. Cleaning Products Supplier

About Aquascopics

Written by the company

Aquascopics is een gespecialiseerde online webshop in telescoopstelen en biedt een breed en veelzijdig assortiment. Met totaaloplossingen op maat richt Aquascopics zich zowel op particulieren als op professionele gebruikers.

Waarom kiezen voor Aquascopics?

✔ Groot assortiment op voorraad
✔ Persoonlijke klantenservice
✔ Voor 17:00 besteld? Zelfde werkdag verzonden!

www.aquascopics.com/nl-be/

www.aquascopics.com/nl/

Aquascopics est une boutique en ligne spécialisée dans les manches télescopiques et propose une gamme large et polyvalente. Avec des solutions personnalisées complètes, Aquascopics s'adresse aussi bien aux particuliers qu'aux professionnels. !

Pourquoi choisir Aquascopics ?

✔ Grande gamme en stock
✔ Service client personnel
✔ Commandé avant 17h00 ? Expédié le même jour ouvrable!

www.aquascopics.com/fr-be/

www.aquascopics.com/fr/

Aquascopics ist ein spezialisierter Online-Shop für Teleskopstangen und bietet ein breites und vielseitiges Sortiment. Mit maßgeschneiderten Gesamtlösungen richtet sich Aquascopics sowohl an Privatkunden als auch an professionelle Anwender.

Warum sollten Sie sich für Aquascopics entscheiden?

✔ Großes Sortiment auf Lager
✔ Persönlicher Kundenservice
✔ Vor 17:00 Uhr bestellt? Noch am selben Werktag versendet!

www.aquascopics.com/de/

www.aquascopics.com/at/

Aquascopics is a specialized online webshop for telescopic poles, offering a broad and versatile range. With tailor-made total solutions, Aquascopics caters to both private individuals and professional users.

Why choose for Aquascopics?

✔ Large selection in stock
✔ Personalized customer service
✔ Order before 5:00 PM? Shipped the same business day!

https://www.aquascopics.com/en/


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

The product seems good enough but due…

The product seems good enough but due to the very poor hose connection that comes with the pole I cant use it. The brass quick connection with the little lever valve fits into the connectors fine but as soon as you move it falls out. Its a bad design because the brass connector has no support when in place. I will have to try and redesign a connection which is not so easy due to the small tubing and there is no easy substitution.

7 March 2026
Aquascopics logo

Reply from Aquascopics

Goodmorning,


Thanks for your review and our apologies for the inconvenience.
I see we're trying to help via email.
We have one other solution we could you with, we'll send it right away.
We hope it helps.
Have a nice day.


Kind regards,
Aquascopics

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. From the time I ordered until I received my order I was always kept informed as to the progress of the order in transit.
Will definitely deal with them again.

20 January 2026
Rated 5 out of 5 stars

Just what I needed for my PV array

Website good to maneuver. Easy to order, at a good price. I got a aluminium telescopic pole 7.2m. Came on time. Perfect for my 12 panel solar array on my Bungalow. In tube water system works well. Good to see replacement parts easy to get. I might get another bristel head.

20 January 2026
Rated 5 out of 5 stars

Aluminium Telescopic Pole Duo with Snow Remover

I am very happy with this product. It is easy to handle, the snow blade is firm and very durable, even though it is made from a material that does not scratch solar panels. I cleared about 15 cm of snow deposited in several layers, partially frozen. The materials look and feel premium. Very good!

10 January 2026
Rated 3 out of 5 stars

The package arrived in fine conditions…

The package arrived in fine conditions but due to the way it was packed one of the ordered parts where damaged. Photo documentation was send back and i did receive shortly after a confirmation that a replacement would be send. Now 14 days later no replacement have been send and no information on when it will be if ever.

23 October 2025
Aquascopics logo

Reply from Aquascopics

Goodmorning,


Thanks for your review.
We are very sorry for the inconvenience.
I see you've already sent a message on october 28th.
My colleague responded the day after.
We look forward to your reply.
I wish you a wonderful day.


Kind regards,
Team Aquascopics

Rated 2 out of 5 stars

Poor Instructions and help

Assembly instructions for someone without a clue are very poor. No troubleshooting section on website. Only one video on you tube re set up and there are no verbal instructions. Head has become unstable and no idea how to fix. Hose attachment doesnt fit, hoping I can rectify that. Will change review if someone gets back to me with useful feedback

2 November 2025
Unprompted review
Aquascopics logo

Reply from Aquascopics

Good morning,

Thank you for your message.

If you are experiencing an issue with your item, please don’t hesitate to let us know. The best way to reach us is by sending an email to info@aquascopics.com
.

To help us assist you as quickly and effectively as possible, we kindly ask you to include a photo or video of the issue.

We look forward to hearing from you.

Thank you in advance, and have a great day!

Kind regards,
The Aquascopics Team

Rated 1 out of 5 stars

Misleading information about stock and delivery

I ordered a product with the promise “order today, delivered tomorrow.” This promise was not kept after a week of waiting!

Waiting patiently for a full week, i contacted the company, it turned out the product was still not in stock, even though the website said it was.
The company even admitted they intentionally don’t update the stock status.

Very misleading and dishonest. Call before you order! The website doesn't reflect stock status!

31 October 2025
Unprompted review
Aquascopics logo

Reply from Aquascopics

Goeiemorgen, Dankjewel voor je bericht. Zoals we je ook telefonisch hebben uitgelegd , kan een artikel niet offline worden gehaald wanneer dit heel even niet op voorraad is, Dit met de reden dat dit artikel reeds weer onderweg naar ons is en eerstdaags zal toekomen. Wanneer een artikel een stockbreuk heeft of de leverancier meldt ons dat dit niet meteen kan geleverd worden dan zullen we dit ingewikkelde proces meteen starten. Wanneer een leverancier ons meldt dat de artikelen onderweg zijn dan gaan wij daar ook van uit en hebben helaas geen zicht op het transport van de goederen en dienen we te vertrouwen op de informatie die we ontvangen . Het is dus inderdaad niet altijd mogelijk om de exacte dag van levering te voorspellen. We hebben je meteen na het ontvangen van je bestelling een bericht gestuurd om te melden dat we deze niet meteen naar je konden versturen. U werd dus meteen op de hoogte gebracht dat we deze niet binnen de normale levertermijn aan je konden bezorgen.
Wanneer u informeerde naar een update en u de bestelling wenste te annuleren dan hebben we dit meteen voor je in orde gebracht en de bestelling voor je geannuleerd. De goederen werden in de loop van diezelfde dag ook bij ons geleverd. Het spijt ons dus te horen dat u niet tevreden bent met de manier van informeren , maar wensen u zeker een heel fijne dag toe!

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