24hservice Reviews 

2,249
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 116 reviews, most reviewers were let down by their experience overall. Many customers received products that were of poor quality, cheaply made, and often not as advertised, leading to significant disappointment. Orders frequently arrived with missing items, incorrect sizes, or were substantially delayed, sometimes taking weeks to arrive. The price of the items was also a point of contention, with many feeling they paid too much for the low-quality goods received. Furthermore, numerous customers reported significant issues with obtaining refunds for faulty or misrepresented products, often being offered minimal compensation or facing difficulties with the return process.

What people talk about most

Product

People report negative experiences with product quality, often describing items as Customers frequently... See more

Order

Reviewers mention negative feedback about order, with many reporting that items received were not what they... See more

Quality

Customers had negative experiences with product quality, frequently describing items as cheap, poorly made,... See more

Refund

Customers consistently note negative experiences with refund, with many stating that they will never get... See more

Price

Clients share negative opinions on price, with many reviewers feeling that products are overpriced and not... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Unadulterated trash that should be removed immediately for sale and full refund included postal costs. Failure to refund will result comms with office of fair trading. This item has no purpos... See more

Rated 1 out of 5 stars

Several months ago I ordered the 64oz insulated steel drinking flask with camouflage pouch after seeing advertisement on Facebook. Multiple emails on the tracking order didn’t really help. Today the c... See more

Rated 1 out of 5 stars

If I could give a minus I would. Ordered make up medium & light medium, 6wks for delivery order arrived 30th September, they sent 2 deep colour, 12 emails getting nowhere, then they have the cheek to... See more

Rated 1 out of 5 stars

Order substantially delayed. Billed as linen/cotton dress. Not even close. The fabric has the feel of a synthetic flag or banner. Very poorly made and, tho it fits (I'm surprised I even tried it o... See more


1.2

Bad

TrustScore 1 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(2,249)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered JEWELRY CLEANER as advertized…

I ordered JEWELRY CLEANER as advertized on the instagram. The demonstration was totally misleading. The product does not work...the pumps do not work nor does the liquid clean the jewelry. The only access to these people is the website they have provided. I would like to return the product and get an immediate total reimbursment. Please help me out how to proceed! Thank you for your immediate attention! I ordered it in mid-August, 2024 and my order number is 30804S76229

15 August 2024
Unprompted review
Rated 1 out of 5 stars

Terrible Service

I will never order anything from a Facebook advert again. Twice I have had orders that have arrived and I have had phone calls from the couriers after 8pm to say they cannot deliver because the address was closed. It was an office. The second courier couldn't even speak English!! I told them to deliver in office hours but that never happened. I emailed them and gave them another address but that didn't work.

21 August 2024
Unprompted review
Rated 1 out of 5 stars

If I could put zero stars i would

If I could put zero stars i would! Absolutely shocking. I brought a planner from a tiktok advert, and all looked legit 😳 even using the actual creators videos so really difficult to detect!! 4 weeks and still no delivery! When I email them they reply telling me to be patient as it's on its way, they have been saying that for 3 weeks, they ignore my refund requests 😑 DO NOT BUY ANYTHING FROM THESE SOCIAL MEDIA VIDEOS!!

23 August 2024
Unprompted review
Rated 1 out of 5 stars

Misleading information on the product being a blood sugar monitor

The advert claims it is a device that measures blood glucose which is not true it is merely an oximeter! The advert refers the fact that St. Thomas and Guys hospital have devised this which is totally misleading
I bought 2 one for my sister who is diabetic so it is of no use to me
I would like to return them and have my money refunded to me ASAP. Thank you
I look forward to a rapid response
Btw how do I access these people? They gave this website to get my money back. This is a total scam please help me sort this out if there is someone who has had a similar experience and have managed to resolve it

9 August 2024
Unprompted review
Rated 1 out of 5 stars

Not ordered

Received a small sticker saying "sports", costing £15.48, and worth about 5p, which I hadn't ordered. Fortunately payment hasn't been taken from my account. Terrible!

6 August 2024
Unprompted review
Rated 1 out of 5 stars

Avoid buying anything from Starcraft Network Ltd Hong Kong

Bought a pair of reading glasses from Starcraft Network Ltd in Hong Kong. Wanted to return item as not fit for purpose. I paid £14.86 and they offered me a refund of £1. Raised a dispute through PayPal resikutiin to initiate a claim. Seller offered full refund if I returned the product to Hong Kong knowing full well it would cost me more than the product is worth to do so. Paypal have now closed my case and I can't appeal. Am chalking this one up to experience and the loss of £14.86 isn't back breaking but it's the principle of it. Starcraft Network Ltd are an absolute con, steer well clear and avoid at all costs!

19 July 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of half belts.

I ordered a pair of half belts to use on my trousers and only received one , which is neither use nor ornament. When will the other one arrive. I have not read many good emails about this 24hservice so could you sort me out and prove everybody else wrong. Thank you in advance.

19 July 2024
Unprompted review
Rated 1 out of 5 stars

Just received order of a small desk…

Just received order of a small desk fan. No instructions. It has to be charged but no charger included.. Says adaptable with iphone charger - which does NOT FIT!!!
It does not turn on until charged. THIS IS TRULY A SCAM. I will not spend more money to send it back.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

I bought a garden trimmer from these…

I bought a garden trimmer from these people as it really look good from their advertisements on TikTok. When the product arrives I tried it in the garden it really was very flimsy and didn’t really work like it was made to appear in there adverts. I sent them several emails and asked how to return the product but they haven’t got back to me. This company are scammers who promote rubbish products and refused to show you how to return them. They’re not on Amazon otherwise they would’ve been kicked off a long time ago. TikTok and Temu need to do something about these type of companies which are in abundance advertising products. There needs to be some kind Monitoring of these companies and somehow they need to be able to get the customers their refunds back. These companies are relying on people not bothering because it was just £20 or £30 and end up not bothering to try to reclaim their refunds. Somehow this cannot go on.

13 May 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look