24hservice Reviews 

2,246
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with the products received, often finding them to be of poor quality, poorly made, or not as advertised. People frequently received items that were different from what they ordered, including incorrect sizes, colors, or entirely different products. Reviewers also experienced substantial delays in receiving their orders, with some items arriving incomplete or not at all. A significant number of customers expressed dissatisfaction with the refund process, stating that the company refused to issue refunds for faulty or misrepresented goods, or offered only partial, insulting amounts. The pricing was also a point of contention, with many feeling that the products were not worth the money spent due to their low quality.

What people talk about most

Product

Reviewers highlight negative aspects of product quality, with many consumers reporting that items received... See more

Order

Consumers report significant dissatisfaction with their orders, frequently citing issues such as items not... See more

Quality

Customers had negative experiences with product quality, frequently reporting items that were not as... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting significant difficulties in... See more

Price

Customers consistently express dissatisfaction with pricing, frequently describing items as overpriced.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Unadulterated trash that should be removed immediately for sale and full refund included postal costs. Failure to refund will result comms with office of fair trading. This item has no purpos... See more

Rated 1 out of 5 stars

Several months ago I ordered the 64oz insulated steel drinking flask with camouflage pouch after seeing advertisement on Facebook. Multiple emails on the tracking order didn’t really help. Today the c... See more

Rated 1 out of 5 stars

If I could give a minus I would. Ordered make up medium & light medium, 6wks for delivery order arrived 30th September, they sent 2 deep colour, 12 emails getting nowhere, then they have the cheek to... See more

Rated 1 out of 5 stars

Order substantially delayed. Billed as linen/cotton dress. Not even close. The fabric has the feel of a synthetic flag or banner. Very poorly made and, tho it fits (I'm surprised I even tried it o... See more


1.2

Bad

TrustScore 1 out of 5

2K reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(2,246)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought some heat socks came with no…

Bought some heat socks came with no charger and no instructions, when I asked about this they wanted me to talk to a tech and charge $66 (USA ) a month for the problem caused by them.
They know socks are useless without the charger therefore I think this site is a scam and waste of time.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

I ordered the 5kg dumbbell bracelets

I ordered the 5kg dumbbell bracelets. I thought I'd order 4. They arrived after a few weeks and weighed 70g total.
When I complained I was offered little to no compensation and was sent emails that were very petty. The main website has since disappeared.

This is a response after I chased to hem after they ignored my email for two weeks.

Hope you can accept the goods and accept compensation.
The freight for returning the goods is too expensive.
This will cost you a lot of money and time.
You can keep the goods after receiving the compensation.
Please advise

Absolute scam and a mockery of any and every trading standard. I'm lucky it was only £20 I've lost, please don't buy anything from these lowlifes.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

Ordered wire cutting head for strimmer

Ordered wire cutting head for strimmer. Total waste of time doesn't fit anything. The company Gurosa.co.uk has disappeared so can't contact them, this support card is pointless. Do not buy these as you will waste your money. Seller appeared to come from America. Arrived weeks after ordering

24 June 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a flashlight from Facebook to…

I ordered a flashlight from Facebook to push to be $160,000 lumas what laser capability you send me 99 movement flashlight for $48 so I'm going to put a fraud sign on that advertisement for this big flashlight survival wish I could take a picture and send it to you

24 June 2025
Unprompted review
Rated 1 out of 5 stars

The company didn’t show up when I…

The company didn’t show up when I contacted them. The magnetic, metal closures were neither. Would be no good for any things they claimed would work. Very dissatisfied. A total rip off. They might work on a potato chip bag, but little use for pocketbook or any other product. Total loss.

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Did not order but charged for product

I started to order this product and never finished because I read the reviews.

They ran my card, you ask how did they run your card if you didn't give it to them? Well, this morning I was buying the medication on fb for your dogs eyes. When I got to check out, I noticed that I could use another key word for an extra discount and when I went back into the sight, it had already charged my card before I had a chance to put it in. I think that I figured out how they do it. Yesterday, thinking about purchasing something from another sight and all of my cards that I'd used in the past popped up. So, they have access to all of the cards that we use to purchase online. I'm going to have to go to the bank and see if they can help me to delete all cards after using. If anyone knows how to do this, I would appreciate your advice.

15 June 2025
Unprompted review
Rated 1 out of 5 stars

Would never order from them again!

Wish I had read these reviews prior to ordering but from the facebook ad it was not advertised with this company name. My goods eventually arrived but don't fit so requested a refund and was told I had to cover shipping back to China so would be expensive they offered me £2 refund to keep the goods, I said no so they offered me £4, I said no offer a reasonable amount or send me the shipping details to return so they then offered £6 as a final offer and said they could offer no more which is an insult as there are 3 items that cost a lot more than this, I have again asked for details of how to return for a refund and now they are ignoring me! Would never order anything from them again, poor quality goods and no means to return & refund.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

This company is a total Scam

This company is a total Scam! I got in touch with them bc I was allergic to their products and wanted to return them for a full refund. They offered me 4 DOLLARS for Compensation! They said it was too expensive to mail them back because it came from China and they would compensate me now seven dollars and then $13 max. The product was $40. Never Order from this company. Always read the reviews before ordering from these foreign scammers.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

The bras I purchased are A total rip off

The bras I purchased are absolutely useless no support ,flimsy material cheap made put these bras on and fell straight out of the bra total rip off £26.85 never have I ever bought such rubbish off FB no quality control what so ever next time I see these advertised I will let every customer know

6 June 2025
Unprompted review
Rated 1 out of 5 stars

This site is a total ripoff

This site is a total ripoff. Their entire purpose is to rope you into paying some bogus "Membership Fee" of $40.00 so that you can contact the organization - which clearly wants to hide behind this firewall provided to them by 24hservice - from which you originally purchased the device from.
I only wanted the user documentation for the device, but noooo.... I had to go through this monumental waste of time contacting PayPal to dispute the $40 charge I foolishly paid.
Bottom Line: DO NOT USE THIS SERVICE

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Company not of their word...

Unfortunately I haven’t read the reviews before I ordered three months ago a for a drone which never arrived!
They say it arrived but didn't and told me it went missing in logistics and they'll send a new one asap., still waiting and just sent another email and don't give me the same reply and want to talk to a person. I've given them plenty of time to make up for it... patients are running low. Can't find the website where order was placed

This e-shop is not trustable and I agree with the rest that buying from facebook, it’s been 2/15 months..just a scam!

18 March 2025
Unprompted review

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