24hservice Reviews 

2,249
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 119 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with the products received, often finding them to be of poor quality, poorly made, or not as advertised. People frequently received items that were different from what they ordered, including incorrect sizes, colors, or entirely different products. Reviewers also experienced substantial delays in receiving their orders, with some items arriving incomplete or not at all. A significant number of customers expressed dissatisfaction with the refund process, stating that the company refused to issue refunds for faulty or misrepresented goods, or offered only partial, insulting amounts. The pricing was also a point of contention, with many feeling that the products were not worth the money spent due to their low quality.

What people talk about most

Product

Reviewers highlight negative aspects of product quality, with many consumers reporting that items received... See more

Order

Consumers report significant dissatisfaction with their orders, frequently citing issues such as items not... See more

Quality

Customers had negative experiences with product quality, frequently reporting items that were not as... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting significant difficulties in... See more

Price

Customers consistently express dissatisfaction with pricing, frequently describing items as overpriced.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Unadulterated trash that should be removed immediately for sale and full refund included postal costs. Failure to refund will result comms with office of fair trading. This item has no purpos... See more

Rated 1 out of 5 stars

Several months ago I ordered the 64oz insulated steel drinking flask with camouflage pouch after seeing advertisement on Facebook. Multiple emails on the tracking order didn’t really help. Today the c... See more

Rated 1 out of 5 stars

If I could give a minus I would. Ordered make up medium & light medium, 6wks for delivery order arrived 30th September, they sent 2 deep colour, 12 emails getting nowhere, then they have the cheek to... See more

Rated 1 out of 5 stars

Order substantially delayed. Billed as linen/cotton dress. Not even close. The fabric has the feel of a synthetic flag or banner. Very poorly made and, tho it fits (I'm surprised I even tried it o... See more


1.2

Bad

TrustScore 1 out of 5

2K reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(2,249)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered cami tops arrived very small

Ordered cami tops arrived very small. Contacted unserious times with replies. I cannot return and they offered me £7 but I want a full refund as poor quality and poor sizing. Do not want another size as material is very flimsy…. How can I get a full refund?

14 May 2024
Unprompted review
Rated 1 out of 5 stars

The bracelet I ordered

The bracelet I ordered. They're very small and the beads in the bracelet are very small. This is like a bracelet for a child. I will never order from this side again.

25 April 2024
Unprompted review
Rated 1 out of 5 stars

does not even deserve one star

It does not even deserve a one star. My order for a bra and set of panties never arrived. I did receive one pair of pants and a bra not even my size, order obviously not my order. Then months later a e-Mail to say I had a package which I needed to pay a surcharge. Well I didn’t go there got in touch with them and no response. After a small order of a concealer did arrive albeit late, it came in a small plastic container but b….y hell I couldn’t get it open! Thought I had been swindled. Black plastic box is not going to better me 😏 Using a pair of nail scissors I struggled on. The damn thing didn’t give in! Sweating and swearing and two cuts to my hand I won. Was it worth it? NO I am now the owner of a smashed small black plastic box 😵‍💫

12 April 2024
Unprompted review
Rated 1 out of 5 stars

Ordered and paid for product but never recieved.

Ordered and paid for product but never received the product after 4 months . have tried numerous time to get answer but got excuses and now they want to chare more if i want the product which don't. I have requested a refund and been told that i need to pay for losses when its not my fault.

23 December 2023
Unprompted review
Rated 1 out of 5 stars

Even 1 star is too high

Even 1 star is too high, I have been patiently waiting for my order of front fastening bra’s what a lot of rubbish, I have just seen other reviews stating the same problem, buyers beware.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

worst customer service ever

Haven’t received my order 4 months after ordering and have been denied a full refund even after buying on a "free shipping". My parcel has allegedly been in the same place for over 3 month according to the tracking details with no updates as to when I will receive it. Shambles don’t order anything from them.
When getting replies from customer service, they want me to feel bad for them not being able to deliver the package that I paid for and will happily keep my money rather than solve it.

27 March 2024
Unprompted review
Rated 1 out of 5 stars

mini curling iron

the mini curl iron does not make curls at all like advertized Video on Facebook it is a scam so do not buy that mini curling iron no help from the company unless you pay 2.00 to answer one question .and still are not able to answer questions a real Scam never again will order from them and any advertizement from Facebook

25 March 2024
Unprompted review
Rated 1 out of 5 stars

Total scam!

I waited 3 months for 2 camisoles, they’re way too big and want to get a refund. The email address they gave me doesn’t work. What a waist of time and money. Consumers beware!

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Bra's

Got an email to say my order was in transit checked the tracking said it was in pontefract!!!! 2 days later still not here sent email to them they said it had been delivered 2 days ago ???? Then 2 days later received my order and have to say I'm more than happy with my bra's great fit really comfy very happy

9 March 2024
Unprompted review

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