118businessdirectory Reviews 

I asked for a free business listing. They wanted a £1 deposit for proof. Now they’ve taken £12 as well from my bank account I did not authorise.
I explained by phone.
DO NOT DEAL WITH THIS COMPANY.
IT’S NOT A FREE LISTING

Amazing thank you

On time with deliveries never disappoint

absolutely delicious food every time we order from it. really attentive with diverse when it comes to dietary requirements as well.delivery is really quick and it’s easy to order.

Very good will be using agen

I have consistently found 118 to be an invaluable partner. Beyond providing excellent support with our company listing, they have gone above and beyond by assisting with malware issues and technical vulnerabilities I otherwise wouldn't have identified. A special thanks to Joshua, whose expertise and helpfulness have been outstanding throughout the process."

AVOID THIS COMPANY! IT USES SCAM PRACTICES
I posted a 'free listing' and was asked to pay £1 for verification, described as 'verifying you are human'. They promised to refund the £1, which they did. They sent me a few emails asking me to upgrade my account, which I did not. All the emails from them confirmed 'You are currently on the FREE BUSINESS LISTING plan.' However, yesterday I noticed they took £12 from my account without authorisation! They also keep my bank card details on their website with no option to remove them. I contacted my bank to report them. BEWARE, THIS COMPANY HAS BAD BUSINESS PRACTICES WHICH ARE ILLEGAL.

Very good 👍 the customer service is very fantastic

Quality food

Just an amazing time

SCAM -
These people reel you in with a 'free listing' making you pay a £1 verification, to 'verify you are human' promising it would be refunded, still not seen that money return.
But this is clearly just a scam to gain card details, because I then received an email saying I was now signed up to their Prime account and would be charged £10 per month.
Cancelled my card with the bank so hopefully won't be charged, but BEWARE of the SCAMMERS.

The experience was great, really helpful customer service, and the company are great at putting their customers first

Always helpful
And friendly
Nothing is too much trouble for them

It is a good company they will
Be honest with you if you can’t get what you want they will tell you

They were great and very helpful

*Updated 20 hours later - I received my £12 refund 😀and several emails asking me to confirm I have received it.
*Updated - I have not received any refund *Latest reply from team@118wescamyou: - As it seems you were unaware of having selected the Prime Membership plan a refund is issued. Please confirm upon receiving it.

**118 Business Directory – Be Cautious**
*Original complaint -
I was asked to provide my card details to “verify” my listing with a £1 refundable charge. Instead, I was later charged £12 without clearly consenting to any subscription, and the refund was never processed.

Despite several emails raising my concerns, they have not properly acknowledged the issue or taken action to resolve it.

If this happens to you, contact your bank immediately, request a chargeback, and consider reporting it to Action Fraud.

Very disappointing experience.

It was the ease of ordering and the extensive variety of choice and when ordering let's say mcdonalds on just eat you get free nuggets just for ordering from just eat which is a nice little bonus so yes just eat for me.

Good variety and keep track of food delivery