mark donnell

Called into store and ordered rug on a Tuesday morning and was told it would be delivered by Friday or possibly Thurs of that week.
It actually arrived on the Weds (next day).
Also got good help in selecting rug in sore, so very happy with the service and will definitely buy here again

This review written just at time if ordering. Suite hasn't arrived yet.
Customer service from Jackie in Belfast was excellent. Very accommodating after us going back and forth many times to see if the sofa would work for us.
Looking forward to getting suite.

Extremely pleased with quality of this set (Grey Weave Calibra) and I consider it exceptional value for money.
I had a few issues with delivery of what I originally ordered but LEWIS in customer service was always very quick to reply to emails and he ensured the correct order was delivered. After a bit of a delay, parts all arrived and I had the table assembled in 5 mins. Chairs need no assembly.
Love my purchase. Now under the cover it came with and I can't wait to use it in the spring time 😁
Thanks Lewis and the Rattan team!

FAO-17521292892111
Rami did great job at check in.
I had to change car for engine light issue and this was very easy

Great value and good quality
Very happy with bundle of 6 items I received

On time delivery with good communication.
Great price.

Simple to use website at great rate.
Had booked for a different location but was contacted and advised car not available there and politely asked to go to an alternative location, which was about 10 more miles, but was ok.
As pick up time at 9pm and dark, they provided an inspection lamp to check for scratches etc, which was good.

Having previously used The Knowledge Academy for the ISTQB Foundation course and examination and having been well trained, 3 of us from the same SW Testing Team decided to attend the ISTQB Advanced Test Analyst course with examination.
Given my experience on this course, I must recommend that if you are considering this course, do not use The Knowledge Academy as you will be extremely lucky to pass the test given the accuracy of the training material they provide and, in this case, the ability of the trainer to answer questions. This is the summary, but for more details, read on.

PREPARATION
Having completed the pre-work, we arrived on the first day and realised the Knowledge Academy trainer was not fully aware of the pre-work information we had been given resulting in her needing to read through our correspondence to understand our starting point. This wasted some training time in what was to be a tightly packed week.
EXAMPLE QUESTIONS
By the end of day 2, everyone on this course was starting to get very concerned about correctly answering up-coming exam questions. For almost every example question/scenario we worked through in class, when different people put forward their answers, the trainer was unable to decide on what was the correct answer. In addition to this, the 'answer book' part of the training material listed the correct answer as a different answer to what was in the presented training material and different again to what the trainer was suggesting....very confused now!
COURSE MATERIAL
OK, yes we are SW testers and have an eye for detail, but quite a bit of our course ended up as a 'review' of the course material due to finding many inconsistencies and confllcts, which then lead to further discussion and confusion. The trainer did say that, to her knowledge, she didn't think the course material had ever been reviewed. I stated that i did not feel this was acceptable, given the cost of the training course.
LOCATION
On the afternoon of the examination, a noisy public function was being held in the room next door (live band) resulting in the exam time being brought forward (reducing revision time) and us having to relocate to an unused and unheated exam room at the rear of the car park where the course was being held.
SUMMARY
Having said the above, I was very relieved to have passed this exam.
The course content itself is very useful in expanding knowledge of software testing for persons who have been SW testing a few years.
BUT with regards to a TRAINING PROVIDER, I strongly recommend you DO NOT use The Knowledge Academy as your training provider if you want to have any confidence in passing the examination at the end.