mrs wood

Not keen on the small tins, taste rather synthetic and sooooo sweet.
but the large tins are really gorgeous

Easy, quick, good price. Ty

Have been hiring cars with this company for almost 25years. I’m choosy and wouldn’t keep coming back unless they’re ace. These guys are ace+

No faff. No hidden extras to cause shocks. Ty team EDI

Great comms
Nice guys, helpful and prompt

Was really happy to find these jeeellers. Well pleased with my item and will return.
Fab team, well packed, accurate description

Parcel Not left in designated place.
Left on doorstep in full view of passers by.

Lovely quality furniture. Helpful company ffrom sales to delivery driver. Thank you

UPDATE:
What a surprise. Hairtrade don’t agree they can get things wrong and so I’m lumbered with this awful product. £111 Wasted. Expensive life lesson.

They trade under many names and I found this out with just one call to head office. Worrying.
Read their T&C’s very carefully - Beware don’t open packaging or you won’t get anywhere with them If you have an issue. How can you tell item is not good unless you open it up??
They know only way to get refund is to go to small claims court and that costs more than the item !! They get to keep money, client goes elsewhere - probably to a company they own. Nice work if you can get it.
GIRLS, just be careful With these people. They know the system and play it. (Aug2020).
A caring, good company would refund me. Hairtrade will not. I hope they’ll reconsider and do the right thing, after reading my honest review.

I chose them after research and I read so many amazing reviews. I understand things can go wrong but a company is best judged by HOW it treats an unhappy customer.

Apparently, An item can’t be returned for refund if item is opened up and removed from packing to inspect . You have to remove packing to fully inspect item fully.
This is when I discovered item is Nothing like what was described. I should be able to get a refund for this item under consumer protection laws.

Hair is lovely, silky. Yes, it is. I was very pleased. So I opened up packaging to excitedly inspect.

Then the problem is apparent.

Very, very ludicrously thin - hardly “double weft” as advertised( how many of us would REALLY know what the weight means and the band and clips take most of the weight advertised so leaves practically nothing for actual hair.) I understand colours can be a little different but what was sent was nothing remotely close to their picture,( but I knew I could blend them)

I’m so disappointed and very angry. Cheap product at inflated price. I’ll let you know what hairtrade says to me. I hope they do refund. They really should. I’m told they are a caring company
Caroline x

Five out of five every step of the way.
Efficient, friendly and speedy.
Thnx