What you see online pages is what you get,all the info size,weight ect is there ready for you to read,then waiting for postman to deliver normally about 5/7days then you get the beautiful jewellery th... See more
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Review summary
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Ordered a diamond ring on Wednesday and received it on Friday. OMG it’s gorgeous! I have been looking for baguette style for ages, William May came up on my phone and I found my dream ring. The choi... See more
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Wonderful experience. Found a beautiful second hand platinum eternity band to add to my wedding stack. When it arrived I thought it was brand new. Absolutely stunning ring. Quality was fab and deliver... See more
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I bought a St Christopher necklace for myself online and the communication from the shop was very understanding and quick responding. I was responded by Daniel, he explained me very well and I felt I... See more
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Company details
About William May Jewellers
Written by the company
For almost 200 years we have been providing our treasured customers with specialised, highest-quality watches and pre-loved jewellery. We’re extremely proud of our established reputation for putting the customer service experience first in everything we do.
Why Buy Pre-Owned Jewellery
Are you in the market for exquisite jewellery but haven't considered the option of buying pre-owned? It's time to broaden your horizons and explore the realm of pre-owned jewellery.
Want Vintage Jewellery?
Discover our unique collection of vintage jewellery at William May, offering character-filled pieces you won't find on the high street.
Finance Options Available
Whether you're looking for flexible payment plans, low-interest loans, or tailored options to suit your budget, we’ve got you covered. Explore our offerings and discover how we can make your financial journey smoother and stress-free.
Have you found the perfect ring, but it’s just not the perfect size for you?
Not to worry, here at William May our inhouse jewellers are able to resize rings, ensuring the most comfortable fit for your new or personal rings.
Dive into our newest additions; an ever-changing catalogue where every piece tells a story of elegance and refinement. Our curated selection features an array of treasures, ranging from timeless pre-loved necklaces to exquisite brand-new bracelets. Whether you're drawn to the nostalgia of vintage charm or the allure of contemporary design, there's something here to captivate every style sensibility. Embrace the opportunity to elevate your wardrobe with pieces that resonate with your individuality and taste.
Written by the company
FREE Delivery*
FREE Express Delivery On Orders Over £250
Free on orders over £250. Delivery within 1 working day after dispatch. Express delivery in the following places will take 3 working days: Northern Ireland, Isle of Man, Scottish Highlands
Contact info
192 Rochdale Road, M407RA, Manchester, United Kingdom
- 0161 205 3575
- enquiry@william-may.co.uk
- www.william-may.co.uk
4.9
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A very professional company…
Ordering product was easy and product was of high standard as promised and delivery was accurate as promised all in all a very professional company
6 October 2026
Reply from William May Jewellers
Hi Keith,
We really appreciate you taking the time to let us know about your experience!
We are thrilled to hear that you were happy with our service.
Your continued support and satisfaction mean the
world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're
always here to help!
-William May Jewellers.
Great quality jewellery and very…
Great quality jewellery and very professional packaging and described as advertised.
5 October 2026
Reply from William May Jewellers
Hi,
Thank you so much for taking the time to share your wonderful feedback with us!
We are thrilled to hear that you are happy with your experience in shopping with us.
Providing exceptional service is a top priority for us, and it's incredibly rewarding to know that we've met your expectations. Your satisfaction is our motivation!
If you ever need assistance in the future, please don't hesitate to reach out.
-William May Jewellers.
I only buy my jewellery from William…
I only buy my jewellery from William May. I love the quality pieces at good prices
9 October 2026
Reply from William May Jewellers
Hi Gilsenan,
Thank you so much for your wonderful review!
It is our ultimate goal to provide top quality jewellery at great value and to hear you are so pleased is so heartwarming.
If there's anything else we can do to enhance your experience with us or if you have any suggestions for improvement, please don't hesitate to reach out. Your input is invaluable to us!
-William May Jewellers.
Brilliant jewellers
Brilliant jewellers, always providing the best quality with a superb service..
8 October 2026
Reply from William May Jewellers
Hi Martin,
Thank you very much for your Wonderful review!
We're over the moon to hear that we you are pleased with the jewellery that you have received, you word inspire us to continue exceed your expectations.
Your support and continued patronage means the world to us, if you need any assistance or have any suggestions on how we can improve your shopping experience, please don't hesitate to reach out.
-William May Jewellers.
Sarah went the extra mile to make my…
Sarah went the extra mile to make my present perfect!
I have been buying from them for a while and it always fulfills my expectations. High quality items, fast delivery and attention to detail.
7 October 2026
Reply from William May Jewellers
Hi Patricia,
Thank you for your delightful review!
We're so happy to hear that Sarah helped make your gift perfect. Our customer service team is always on hand to help tailor your shopping experience with us.
We hope to see more orders from you in the future, If you need any further assistance please don't hesitate to reach out.
-William May Jewellers.
William May jewellers
A great website ordering was quick and easy and I found just what I wanted from a good variety of rings. Price was very reasonable. Posted quickly and packed extremely well it arrived safely and I am delighted with it. William May provide an excellent all round service from start to finish and I will certainly buy from them again. I highly recommend them and thank them for making my purchase experience enjoyable.
2 October 2026
Reply from William May Jewellers
Hi Joy,
Thank you for your heart warming review!
It makes our day to read you positive review, we are thrilled you have enjoyed your shopping experience with us so much.
We pride ourselves on providing both excellent service and exquisite jewellery to all of our customers, your glowing recommendation validates the efforts out team makes to ensure every order is an enjoyable experience.
If you need any further assistance please don't hesitate to reach out.
-William May Jewellers.
Completely mis described the product
Completely mis described the product, it was disappointing and on receipt I was appalled .refused a return and refund despite never being out the box on. The day of arrival .
7 October 2026
Reply from William May Jewellers
Hi Jane,
Thank you for feedback.
We appreciate you taking the time to submit your review, our customer service team is always on hand to help. We offer a 30 day return period for all orders if you are happy with your item.
If you ever need any further assistance or suggestions on how we can improve your shopping experience, please don't hesitate to reach out.
-William May Jewellers.
“Always” quality items and professional…
“Always” quality items and professional service
5 October 2026
Reply from William May Jewellers
Hi Dave,
Thank you for your kind 5 star review!
We're thrilled that you are so pleased with our service.
If you ever need any further assistance or suggestions on how we can improve your shopping experience, please don't hesitate to reach out.
-William May Jewellers.
Great customer service good packaging…
Great customer service good packaging and delivery
5 October 2026
Reply from William May Jewellers
Hi Sharon,
Thank you for your kind words and five star review!
Your positive feedback affirms the lengths our customer service team goes to to ensure that all your experience ordering from our website is as enjoyable as possible.
If you ever need any further assistance or suggestions on how we can improve your shopping experience, please don't hesitate to reach out.
-William May Jewellers.
Nice cleaning cloth polished up my…
Nice cleaning cloth polished up my jewellery would not hesitate to recommend to anyone looking for this item
30 September 2026
Reply from William May Jewellers
Hi Ann,
Thank you for your gleaming review on you polish cloth!
Your recommendation means the absolute world to us, we appreciate your continued support and patronage.
If you ever need any further assistance or suggestions on how we can improve your shopping experience, please don't hesitate to reach out.
-William May Jewellers.
Good service good product for what i wanted
Looked for what i wanted. Found it with no issues at all. Arrived and was very happy. What more could you ask for.
28 September 2026
Reply from William May Jewellers
Hi Sonya,
Thank you for your 5 five star!
We're thrilled that you are happy with the Jewellery you have received.
We hope to see more orders from you in the future and if you ever need any assistance please don't hesitate to reach out!
-William May Jewellers.
The item I bought was not suitable
The item I bought was not suitable, I returned it without issue and await my refund.
This is not the first item Ive bought from Wm May, they are always helpful and pleasant.
2 October 2026
Reply from William May Jewellers
Hi Barbara,
Thank you for your glowing review!
We aim to make our service as streamlined as possible to enhance your shopping experience with us.
Our customer service team works hard to make your order a top priority, if you ever need any assistance in the future please don't hesitate to reach out.
-William May Jewellers.
Pre owned Pandora charm
As always I received excellent service from your company, I trust that what I order will be if the quality I expect.
I have ordered a number of times and would recommend you to others .
2 October 2026
Reply from William May Jewellers
Hi Jayne,
Thank you for your delightful review!
It makes us so happy to know you love your pandora charm. You're high praise affirms our the efforts to ensure provide an excellent shopping experience for all of our customers.
We hope to see many more orders from you in the future and we thank you for your continue support and patronage.
-William May Jewellers.
Lovely jewellery
Lovely jewellery, great help when need to return, will always buy from them.
2 October 2026
Reply from William May Jewellers
Hi Linda,
Thank you very much for your wonderful review!
We take pride in selling top quality jewellery and providing expectational customer service for our customers.
If you ever need any assistance please don't hesitate to ask, we're always here to help!
-William May Jewellers.
Not delivered
Not delivered
This isn't the seller's fault but DPD completely messed up the delivery - no way of contacting DPD so hopefully I get a prompt response from William May.
2 October 2026
Reply from William May Jewellers
Hi Kathryn,
Thank you for your feedback.
We're sorry to hear that you have had difficulties receiving your order, our customer service team is always on hand to help as best we can.
Please don't hesitate to reach out, we're always happy to help!
-William May Jewellers.
Very helpful and fast delivery very…
Very helpful and fast delivery very friendly service .
24 September 2026
Reply from William May Jewellers
Hi Cynthia,
Thank you for your 5 star review!
We are thrilled that you enjoyed your shopping experience on our web site. We aim to provide all of our customers with an excellent service and prompt delivery.
If you ever need any assistance please don't hesitate to ask, we're always here to help!
-William May Jewellers.
Every thing from ordering to receiving…
Every thing from ordering to receiving your parcel is good I asked Daniel about large St Christopher’s he sent pictures of 4 and I bought one straight away now delivered ready for my husband’s birthday Thankyou very much
30 September 2026
Reply from William May Jewellers
Hi Angela,
Thank you so much for your wonderful feedback!
We are so thrilled to hear you were pleased with your experience in shopping with us. We aim to make our customers shopping experience as seamless and efficient as possible and your positive feedback really validates our efforts!
If you ever need any assistance or have any questions, please don't hesitate to reach out.
-William May Jewellers.
Always buy from this store great…
Always buy from this store great quality and helpful
30 September 2026
Reply from William May Jewellers
Hi Amanda,
We really appreciate you taking the time to let us know about your experience!
We're thrilled to hear that you're happy with your purchase. Your continued support and satisfaction mean the world to us.
If you ever need any assistance or have any questions, please don't hesitate to reach out. We're always here to help!
-William May Jewellers.
Reply from William May Jewellers
Hi Edward,
Thank you so much for the 5-star review!
We're thrilled you enjoyed your experience on our site and appreciate your support!
-William May Jewellers
Beautifully presented preowned ring
I purchased a pre owned Rennie Mackintosh design gold ring. I am over the moon with it. It is immaculate and very beautiful. It came in a nice little presentation box. The service was excellent and my ring arrived promptly. It’s an anniversary present and I am really chuffed with it.
28 September 2026
Reply from William May Jewellers
Hi Joyce,
Thank you so much for your wonderful feedback!
We are so thrilled to hear you were pleased with your experience in shopping with us. We aim to make our customers shopping experience as seamless and efficient as possible and your positive
feedback really validates our efforts!
If you ever need any assistance or have any questions, please don't hesitate to reach out.
-William May Jewellers.
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