Zyma Technologies Reviews 93

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

We changed to ZYMA about 3 years ago and all went well until they changed server last weekend. On Monday we found emails were going out okay but we could not receive any. Zyma support did manage to so... See more

Rated 5 out of 5 stars

Five stars for five years and then you not only blew it Zyma for us by not re registering our name, even though we had paid for 12 months hosting including domain renewal until June 2017 but did not... See more

Rated 5 out of 5 stars

We needed to host a support ticket system away from our main hosting network. So all we needed was a simple hosting solution on which to launch a ticket centre application - one that won't s... See more

Rated 3 out of 5 stars

Few complaints about their hosting which is quite good - but they have moved from telephone support to email only, via a Ticket system. Whilst this is quite responsive and really quick sometimes, they... See more

Company replied

Company details


Contact info

3.1

Average

TrustScore 3 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent...

I use Zyma for almost 2 years.(lalart.uk)
Excellent hosting service, excellent support team, reasonable price.
Highly recommended.

30 May 2017
Unprompted review
Rated 5 out of 5 stars

fast answer to my issues

I had only two or three times în seven years that I required assistance regarding my website hosting and each time the technicians repaired everything in no time.
Thank you

29 May 2017
Unprompted review
Rated 5 out of 5 stars

i-tman.com

Great company if there's an issue they always respond within 15 minutes i cannot fault this company great company and great hosting

29 May 2017
Unprompted review
Rated 5 out of 5 stars

Excellent hosting been with Zyma since …

Excellent hosting been with Zyma since 2013 and have no reason to look elsewhere. If you need to use their help desk ticket system the tech support reply promptly and politely and are very helpful, especially if you are a 'newby' webmaster!

29 May 2017
Unprompted review
Rated 5 out of 5 stars

Best Host Ever!

Best Host Ever!

I have been with Zyma for almost 4 years now, they are the best host I have ever had the priviledge of using.

Amazing support and performance all for a great price, it's a no brainer.

29 May 2017
Unprompted review
Rated 5 out of 5 stars

Zyma Technologies have never let me down

Zyma Technologies have never let me down. I am always so impressed by the speed in which they reply to my emails. I can trust them to take care of hosting my website efficiently, and I'm grateful that they take the time to explain things that are totally beyond my technical expertise!

29 May 2017
Unprompted review
Rated 5 out of 5 stars

It's affordable and I can rely on them

It's affordable and I can rely on them! I never had an issue.

26 May 2017
Unprompted review
Zyma Technologies logo

Reply from Zyma Technologies

Hi Richard, Many thanks for leaving a review, we appreciate you taking the time out to leave a comment and feedback on our service.

Rated 5 out of 5 stars

Excellent

Excellent, fast and stable hosting for small site like mine. Support respond very fast for enquiries.
System itself offer almost all platforms easy install

17 May 2017
Unprompted review
Rated 4 out of 5 stars

I like the way Zyam is working

I like the way Zyam is working, they are cheaper than other companies with good support and hosting features, however, the only thing they miss is a 24/7 support, sometimes it takes them 12 hours to solve a problem which is really disappointing in some cases

17 May 2017
Unprompted review
Rated 4 out of 5 stars

Great team , great value

For someone on the bottom rung of the IT skills ladder, the small team at Zyma have provided great support. I have had plenty of issues, all resolved. Value for money and effort from the staff must put this company close to, if not on top of the pile.

16 May 2017
Unprompted review
Rated 5 out of 5 stars

Five stars for five years and then you blew it !

Five stars for five years and then you not only blew it Zyma for us by not re registering our name, even though we had paid for 12 months hosting including domain renewal until June 2017 but did not show any interest whatsoever in taking responsibility for not fulfilling your obligation to our website, not doing your job and not even offering a refund to us or help in any way. It's such a good job that we are so rubbish at IT because we think you have acted criminally and left us with nothing. From Feral Beryl.co.uk.

16 May 2017
Unprompted review
Rated 4 out of 5 stars

Up time is great

Up time is great. Replies to questions quick. Only loses a star because when my site was hacked they took it off line, but didn't notify me.

16 May 2017
Unprompted review
Rated 3 out of 5 stars

A Curate's Egg of a Hosting Company - good and bad!

Few complaints about their hosting which is quite good - but they have moved from telephone support to email only, via a Ticket system. Whilst this is quite responsive and really quick sometimes, they continue to advertise telephone support. The IVR does not allow you to hold on the line for the next operator and kicks you off after a few rings. Needless to say they never call back after asking you to leave your details.

16 May 2017
Unprompted review
Zyma Technologies logo

Reply from Zyma Technologies

Hi Nick, Thank you for your honest feedback on our service. We can confirm we offer free telephone technical support to all our customers. Additionally, we now also contact our customers back if they are unable to get through to us and leave a voice message.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look