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Rated 1 out of 5 stars

Not having the best experience with customer service. Tracking ticket still shows pending for drop off at USPS for 4 days now. I plan to issue a dispute and stop payment with my credit card company.... See more

Rated 5 out of 5 stars

The dress is beautiful quality as pictured. I ordered a large but I don't fit it across the bust/ back so the zip won't do up. I've just started a weight loss program so I'm looking forward to fittin... See more

Rated 5 out of 5 stars

I am so impressed with the quality of the sweaters I ordered. They were a little more expensive than I usually buy but well worth every penny because the quality is excellent and they are so pretty. T... See more

Rated 5 out of 5 stars

Loved this A-line tunic with slight cowl neckline. The style is casually elegant AND flattering. Got several compliments the first day I wore it. Would love to see this with the insert color in red. I... See more

3.7

Average

TrustScore 3.5 out of 5

124 reviews

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3.7

All reviews

(124)

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Rated 1 out of 5 stars

Compare the prices

I have not bought from them, although I like their products. At the bottom of the web page they have some products with the Hong Kong price on them. One jumper that I like was HK$47.99 which is AUS$9.33. On their site for Australia it is AUS$72.90. That has to have bells ringing doesn't it?

10 December 2023
Unprompted review
Rated 5 out of 5 stars

Great clothes!

I love everything I’ve ordered from this company. The shipping is a little slow but customer service is great at keeping in touch.

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Both sweaters were true to size.

Both of the sweaters I ordered were gorgeous and the fit was perfect. They took a tad longer to arrive than I expected but they were worth the wait. Will definitely order from Zekev again!

3 November 2023
Unprompted review
Rated 4 out of 5 stars

Nice

It’s nice and soft so I really liked that. It’s not as I expected though. Thought it would be thicker and warmer. Too expensive for what I I really received.

9 October 2023
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. I ordered two dresses and both had defects to where they could not be worn to the wedding they were ordered for. The color of one was also off and did not look as the image it was bought from and the craftsmanship is terrible. Their customer service was also just as bad and they told me the dresses were correct and not defective after I sent pictures. Their website said free return within 30 days and I’ve asked multiple times for them to send me the return instruction. Finally I had to stop the payment on my credit card. DO NOT ORDER FROM THIS WEBSITE

12 September 2023
Unprompted review
Rated 1 out of 5 stars

I really did not want to leave any…

I really did not want to leave any stars‼️ I ordered three dresses from this company, the pictures were gorgeous but when the dresses came ,I didn’t even recognize that the package was for me. The dresses look like they could been from the 99 Cents store, the fabric was disgusting and the sizes look like they could fit a size 14 person and I am a size 6 I tried to send them back. I spent $40 to send these back to Dubai to the address they gave me back in May and I just got the package returned to me in Sept. They had agreed to refund my money, and I have not seen one dime of it. Horrible company and horrible customer service

2 September 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

I bought two dresses, they didn't fit. I contacted the company to find out how to return and get a refund. They offered me $15 US, I replied that there was no point, the dresses didn't fit. My next email they offered $28 US. I asked for a full refund because they had a return policy of 30 days. Well that didn't work. They wanted me to return it to Dubai on my dime. It would cost more than the two dresses cost. Very misleading...apparently the companies are in the US and Canada. Be very aware of this company. Needless to say I still own both dresses. Terrible, terrible service.

3 August 2023
Unprompted review
Rated 1 out of 5 stars

I wish I could leave no stars for this…

I wish I could leave no stars for this company. I ordered two dresses. The material was not the best quality so I wanted to return them. I sent the company 7 emails and they sent me automated responses only with no instructions on how to return or get a refund. When I attempted to include a complaint or review on their web site, they immediately erased my comments. Now I am stuck with two dresses and out over 100 dollars. Do not order from this company! What a rip off!

14 May 2023
Unprompted review
Rated 1 out of 5 stars

If only I could give no star at all!

If only I could give no star at all!! This brand does NOT deserve a star!!! This is the worst website to buy clothes from. Very poor quality, poor sizing and fitting. To top it off they DO NOT have a refund policy. They should not operate with a no refund policy at all. They only offer a $70 highest compensation... There is no compensation here. It is a slap on the back instead. I DO NOT RECOMMEND THIS COMPANY /BRAND!! 😡😡😠🤬

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Good range at a good price

Good range at a good price. Easy to shop and. Purchase. Order came quickly. Most fit perfectly. Sizing accurate. Only one dress a little small for a medium. Happy with fabric and colours.

10 June 2023
Unprompted review
Rated 2 out of 5 stars

Impossible to return items!!

UPDATE: They did honor their offer of a $30 credit, so that is nice. It was a hassle to get them to do this, and I only accepted their offer b/c it was so hard to actually return the items for full credit.

Their website states they offer full refunds within 30 days. NOT TRUE! FALSE! I wanted to return 2 shirts and got a complete runaround. First they offered a credit of $20, then $30. Now, they have gone "silent". The two shirts cost about $80 total. The shirts are cute but too big. Bottom line: do NOT order from Zekev unless you are absolutely sure you will keep your clothes. The style and quality was good, but I will never order from them again.

16 June 2023
Unprompted review

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