ZEDE Paris Reviews 3,175

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I purchased this bag because I just love the way it was designed. The quality of the bag is very well made, it'sprobably, one of my favorite bags I've ever purchased. I would definitely purchase anoth... See more

Company replied

Rated 5 out of 5 stars

I wanted a transition bag from winter to spring and ordered the beige in the mini size. It was too big for my needs now. I contacted ZEDE and they were very helpful with the return. I then ordered the... See more

Rated 5 out of 5 stars

The description and photos were accurate and delivery was speedy. The bag is excellent quality and I think very chic. The large sac à dos is great for travel except I do wish there were additional zip... See more

Company replied

Rated 1 out of 5 stars

I really do like the bag, but there are big negatives. I bought the medium size and find it to be on the heavy side - to be expected considering the materials used. I am very disappointed in the way... See more

Company replied

Company details

  1. Leather Goods Manufacturer
  2. Bag Shop
  3. Fashion Accessories Store
  4. Handbags Shop
  5. Leather Goods Store
  6. Luggage Store

Written by the company

ZEDE crée des sacs dans un style urban chic inspirés du quotidien afin de faciliter les déplacements. Découvrez les collections Maroquinerie et Accessoires de mode en toile et cuir sur la boutique officielle ZEDE.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 73% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fabulous bag !!!!!!!

Fabulous bag !!!!!!!! Chic, sturdy, very well made ,lots of colors to choose from !!!

One request...I ordered it in black, but would LOVE it if you offered a deep rich BLACK
Thank you !!!!!!

19 August 2025
Unprompted review
ZEDE Paris logo

Reply from ZEDE Paris

Hi Pamela,

Thank you so much for your wonderful review! We’re thrilled to hear that you love the bag and appreciate the quality, style, and color options. Your feedback means a lot to us.

We also want to thank you for your suggestion regarding a deeper, richer black color. We’ll be sure to pass it along for future collections.

Thank you again for your support, and we remain committed to providing high-quality products and excellent service!

ZEDE Paris

Rated 5 out of 5 stars

The quality of this bag is amazing

The quality of this bag is amazing. Size is good for in town, but this bag is going with me on my next vacation as well! Good service with a nice delivery time!

19 August 2025
Unprompted review
Rated 5 out of 5 stars

I love the new bags

I love the new bags! I ordered the normal and middle pont-des-arts bags. They are very spacious and versatile. Exactly what I was looking for. And they seem very sturdy. I really recommend this bags!

4 August 2025
Rated 5 out of 5 stars

Love my bag

Love my bag, and customer service is excellent when an issue came about. This is a small company but they are definitely for costumer satisfaction. I’ve purchased two bags and they are wonderfully made and beautiful. A great company.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

It was quite simple to order the…

It was quite simple to order the products. It would be easier though if the site is in English as well. I am very happy with the bag I ordered - it is just what I needed as a teacher. The parcel was delivered in time and I could track the order any time. I can reccomend this company!

4 August 2025
Unprompted review
Rated 2 out of 5 stars

Nancy

Still waiting on my bag to arrive. Customer service stated they started an investigation, but haven't gotten any update so far

17 July 2025
Rated 5 out of 5 stars

Terrific products, fairly priced, and the customer service is outstanding

The bags are beautiful— excellent quality, incredible value for the money, sturdy and fashionable and easy to dress up or dress down, I bought several and I love them all. But what really stands out about this company is how well they treat their customers. I emailed them with a question and they responded within minutes, and everything they offered went above and beyond ordinary customer service. I took a chance on them because an Instagram ad appealed to me. I had no idea that they would be so much better than companies whose products I purchase on a regular basis. I will buy from them again and again,

30 July 2025
Unprompted review
Rated 5 out of 5 stars

This is the perfect bag

This is the perfect bag! I was torn between the regular and medium sizes and ordered the medium. It’s just right. Large but not too large. Lots of pockets. And so chic. Think I’ll order another color soon.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Impeccable - so pleased!

I wish I could give these stunning bags 10-stars. The quality and workmanship is outstanding. I ordered a Medium in black and a Mini in beige, and they are both solid gorgeous! Kudos, ZEDE Paris. I will be ordering from you again, and that's a promise ❤️

23 July 2025
Unprompted review
Rated 2 out of 5 stars

Dimensions don't match

The bag is very beautiful, but the dimensions are given in a way that is totally misleading. I bought Pont-des-arts Mini to use it for my 13” laptop, but it’s barely big enough for a tablet.

The length (30cm) and thickness (13cm) should give a length of 43cm when flattened. As laptops are quite flat, Mini should take in any laptop shorter than 40cm, and easily mine which is 30,5cm.

In reality the narrowest part of Mini is around 27-28cm (=length+thickness), and even the lower part of the bag is smaller than 30x13. So, no way to fit a small laptop.

Unfortunately I started using the bag before I tried my laptop.

18 July 2025
Rated 5 out of 5 stars

The best bag ever

After a decade I needed to retire the best bag I ever had and spent the past 6 or 7 years searching, buying something unsatisfactory. Then I found this, the bag of my dreams. The construction and quality are beyond suburb, the design fits all requirements that I've looked for plus more and I am happy, happy, happy, at long last.

23 July 2025
Unprompted review

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