Yum Asia Reviews 

Oh my with UMAI is the way I feel about my induction heated rice cooker from YumAsia. Simply divine rice produced. The yumami setting is our favourite from the Bamboo but all the other settings are extremely effective at doing what is needed and more.

Rice rice rice and more rice. Our household loves it. With curries, for stir fries, with chili or stroganoff. We love it all. Yumasia sells some of the best rice on the market and even better than our local Asian store. We have their jasmine, basmati and koshihikari rice which all turn out well.

Received a Sakura rice cooker for my family of 4. It took a bit of time to realise that you have to hold the start button to activate the cooking process. I had returned a previous Sakura thinking it was broken but it was my stupid fault for not reading the instructions correctly. The long hold is necessary as a safety feature which stops you accidentally starting the cooker. Very cool but I do feel for sending the first cooker back to Amazon thinking it was faulty and now I realise it wasn't. Yum Asia were lovely and understanding. We just bought 5 bags of rice in the hope that some way it makes up for my lack of care reading.
Thank you again Yum Asia. We will be back to your store soon.

Best customer service I've ever had. Quick and easy to talk to and fixed my problem with professionalism.

Much love to Louise and the team :)

We've been waiting for the Fuji rice cooker to come back in stock now for almost a year and decided to give up and buy the Bamboo rice cooker. It's a brilliant cooker and we are very happy with the purchase.

As others have said here, the guys at this place know so much about what they sell. You can read the passion in their answer and above all see it in what they sell. Very good rice and rice cookers that cook it perfectly well.

I have to apologise. I complained to Yum Asia that my cooker was broken and insisted that I was doing everything correctly. Yum Asia patiently guided me through the problem solving and it turns out I was using the wrong level lines on my Kumo rice cooker causing the rice to undercook. I really should read user manuals more carefully. Thank you Louise for your patience.

I bought my first rice cooker ever with this company - the Panda model. It was an amazing experience at the beginning, however with time, the rice cooker started performing worse and burning rice! I've contacted Yum Asia's customer support to ask for advice on which they've been really thorough - giving me all kinds of advice to fix the issue. In the end they even gave me a replacement part (~1 year after purchase) since it turned out to be damaged! Now, it works perfectly as it should!

Tired of paying for expensive rice in restaurants (which I love) but now I can have the same or better from my kitchen. My Bamboo cooker always catches the eye of visiting guests which gets the conversation and their taste buds flowing.

Helpful staff and quick delivery. So quick that it was 4 days ahead of schedule. Everything was packed well and arrived safely. Thank you.

We trusted Yum Asia for their 20 years of selling authentic Zojirushi cookers. The NS-LAQ05 is slightly smaller than expected but works perfectly and is original.

I'm onto my third cooker with this company now. My first was a ZAQ10 by Zojrushi in 2010 which I stupidly gave away. Zoom forward 8 years and I bought their Sakura which was a much improved experience with my rice cooking. So good that last month I upgraded again to a Bamboo induction cooker and I really don't know how rice cooking can get any better than this but Yum Asia always amaze me with their products.

Lost package then found. I thought it was gone but it was taken to a collection point. I work 6 days a week, quite new online shopping and didn't realise that delivery companies could do this. All arrived safe and sound with the support of Yumasia.

If Zojirushi are the Rolls Royce of rice cookers then Yum Asia are the flying cars of rice cookers. A level above. Don't think about it. Just buy one and see the difference.

You just be very hard to please if you find any fault with Yum Asia products or service. I can't say enough about how fantastic they were from start to finish.

A friend recommended me to Yum Asia after I had bought 2 rice cookers from Argos and each of them turned to rubbish after only a few uses. I'm now the owner of a Sakura cooker and bought 2 bags of rice with it. First attempt was successful without any margin for error. Second attempt was even better. Tried to make soup in it expecting it to be a big failure and it was so delicious that I searched online for a second recipe from their recipe blog. Really very impressed.

Use my Panda rice cooker every day and sometimes twice a day. It is the most useful thing I've bought this year and is my most treasured appliance in my home. I can't live without it now.

Excellent rice delivered promptly

Good but it could be more easier.
I have ordered the tzuki ceramic inner bowl, as mine was broken,it was little bit difficult to order as I need to show my previous purchase order before able to order it.

Steam basket on bamboo rice cooker
Bought a Bamboo rice cooker . Fantastic , love everything I have cooked on it up to now .
The steam basket was damaged when it arrived . Contacted the company , very satisfied with the prompt response and way the issue was handled. A replacement steam basket was sent.