Your Surveying Partner Ltd Reviews 

46
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, friendly, and exceptionally helpful throughout the entire process. The customer service is frequently highlighted as exceptional, with many people appreciating the professional, understanding, and personalized approach. Reviewers are particularly impressed with the quick response times and the smooth, stress-free user experience provided by the team. The overall service is described as highly efficient and comprehensive, with detailed reports delivered promptly and clearly explained. Many customers enthusiastically recommend the company for its reliability and the ease with which they found suitable surveyors for their needs.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as excellent, efficient, and... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Response time

Clients share positive opinions on response time, consistently highlighting the quick and efficient service... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the prompt, clear, and... See more

User experience

People report positive experiences with the user experience, describing the process as quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn't recommend Gavin high enough. He went even above and beyond our expectations and got us a rics level 3 survey for us booked in faster than any other company that we looked for plus he got o... See more

Rated 5 out of 5 stars

Brilliant experience from start to finish with Gav and Your Surveying Partner. As first time buyers we wanted the right balance of affordability whilst still going for a level 3 survey. Gav was really... See more

Rated 5 out of 5 stars

Gavin was super efficient in finding a survey partner for me to suit the dates for my purchase in London. We needed to change a few times and it was seamless. He got me someone within 24 hours and the... See more

Rated 5 out of 5 stars

Exceptional service from Gav and the team on our Level 3 house survey. They worked quickly and professionally to coordinate everything directly with our estate agents, making the process completely st... See more


Company details

  1. Real Estate Surveyor

Written by the company

At Your Surveying Partner we offer a bespoke surveying experience. Offering RICS surveys, valuations and specialist reports throughout England and Wales, we offer a dedicated 1 on 1 service to our clients. Working alongside a select number of surveyors, our aim is to provide our clients with the best advice, survey date and a competitive quotation. Best of all - we are available 7 days a week to guide our clients seamlessly through each step of their survey journey


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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4.8

All reviews

(46)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super helpful and super speedy

Gavin was really communicative, speedy and clear, and open to any questions we had both before and after the survey. It was honestly the easiest part of this entire process! We would happily recommend to anyone.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Recommend

Was recommended Gavin by my mortgage broker. He totally delivered. Such a quick turnaround and brilliant survey with offer to answer any and all questions. Highly recommend

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Detailed, prompt and friendly service

Gavin was recommended to us by our mortgage broker, and he carried out a level 3 survey on a property that we are purchasing.
Initial contact was very quick and all was clearly explained to us in advance of the survey taking place.
The survey itself was carried out within a few days and we received a comprehensive report within 48 hours. The report was detailed and gave us a lot of reassurance about the property, and included many many photos that were helpful in clarifying some of the points raised.
Gavin also offered us the opportunity for a phone/video call to talk through the report in detail, and although we didn't feel this was necessary, we really appreciated the offer.
He then followed up to make sure that we were comfortable with the report findings and to check for any points of query.
All in all a great service from start to finish - thank you!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I was recommended Gavin by my mortgage broker and can say I am very happy with the whole process. My valuation had to be updated due to requirements from my HTB and the team turned this around quickly. Would use again and highly recommend on to any friends and family.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Helpful, friendly and thorough - would strongly recommend

Gavin made the process of finding a surveyor for the property I was purchasing completely seamless. He was friendly, helpful, and arranged an excellent surveyor quickly. Charlotte, the person who surveyed my property, could not have been more helpful. She provided a clear, extremely thorough report, and went above and beyond with patiently answering any subsequent questions I had. I would recommend Gavin and his team without reservation.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! The report was completed in 5 working days and it was extremely clearly written and comprehensive- the survey picked up on some serious issues and saved us from making a big costly mistake! I'm very grateful.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality Service with great flexibility

Gavin was super efficient in finding a survey partner for me to suit the dates for my purchase in London. We needed to change a few times and it was seamless. He got me someone within 24 hours and they did a great job. Clear level 3 report with excellent pictures and recommendations. I highly recommend working with Gavin.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, responsive service.

I was introduced to Gavin through my mortgage broker. Not only was he able to source a good local surveyor who was really helpful when I had follow up queries, Gavin was also then able to source a drainage expert when an issue arose from the survey. It was very useful to have one point of contact throughout. Gavin was responsive and fast throughout the process.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Brilliant experience from start to finish with Gav and Your Surveying Partner. As first time buyers we wanted the right balance of affordability whilst still going for a level 3 survey. Gav was really easy to chat to and helped us find a great local surveyor who met our needs. Our survey actually pulled up some important details that we weren't aware of that we then negotiated off our initial offer, so it was worth it 10x over. Would recommend to anyone looking for a reliable way of getting access to excellent local surveyors at a fair price. Thanks!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Expert knowledge & efficient service

Gavin was incredibly knowledgable and efficient throughout the entirety of the survey process. The survey was undertaken quickly and efficiently, with the report being incredibly helpful in speaking in language a first time buyer would understand! Gavin also kindly supported with further review of building documents with the surveyor and came back to me swiftly. I'd highly recommend Your Surveying Partner.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Very professional service from start to…

Very professional service from start to finish.
Everyone communicated what they were doing and what times they would be there to do the survey, I even had to change a time for the survey and this was no problem.
Highly recommend

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Money well spent

I used the surveying services of Your Surveying Partner Ltd to undertake a Level Three survey for a Grade II listed property that my partner and I had an accepted offer on.

Wishing to fully understand the degree of some initial concerns noted with the property, Your Surveying Partner Ltd were commissioned to undertake the survey. Throughout the survey process Your Surveying Partner Ltd acted quickly and diligently. They were extremely helpful by consulting directly with the estate agents for booking the survey in a timely manner. This helped take some of the burden off us for all things ‘buying and selling,’ and Your Surveying Partner Ltd were in contact with me regularly. This was made easier by short calls and texts, as well as emails when needed, and to make the best use of my time with so much going on.

The scope, depth, and presentation of the Level Three survey was hugely helpful. This was to not only understand the degree of initial concerns and potential for short-, medium- and long-term repairs/costs, but also to understand the Grade II listing upkeep requirements. Contextual photos and references provided clear and understandable information and helped my partner and I make an informed decision about the purchase.

The resulting decision after review and understanding of the survey was to withdraw our offer. Although it is easy to state the money for this level of survey is not recoverable, it is without doubt money well spent to ensure that we were not faced with significant costs if we hadn’t commissioned this level of survey.

Your Surveying Partner Ltd followed up as soon as the survey was provided and talked through the details to ensure our understanding of findings.
From start to finish, Your Surveying Partner Ltd provided a helpful and personable service. I will be sure to engage their services again as needed. I would highly recommend them to anyone who needs any level of property survey. Thanks for all your help Gavin.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Extensive, detailed and quick

I couldn’t recommend this service more highly. Gavin completed my survey in less than a week after I initially contacted him. The report he provided was extensive, detailed and returned within a day. He understood my need to have the survey carried out quickly and communication was clear and frequent throughout the entire process.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Efficient

We were put in touch with Gavin from another surveyor who was unable to complete a survey in the timelines needed. Gavin was really friendly and professional and arranged a survey to be carried out really quickly, within a few days of initial contact. The survey report was thorough and competitively priced. Gavin followed up once we had received the report to check we were happy and whether we had any questions about the report. A very pleasant experience which was efficient, I would highly recommend.

7 August 2025
Unprompted review

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