Precise Surveyors Reviews 

121
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the entire team for being extremely helpful, friendly, and professional from the very first contact made. People truly appreciate how smooth the entire process is, noting that staff members always go above and beyond to answer questions thoroughly. Some reviewers were happy with the exceptionally fast turnaround times for receiving detailed property documents and valuation results. Consumers also love the thoughtful follow-up phone conversations, which wonderfully help put their minds at rest during a stressful house purchase. Many individuals state they would not hesitate to use these professional services again in the future.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional and efficient surveys delivered... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable throughout the entire... See more

Customer service

Clients share positive opinions on customer service, highlighting efficient communication and professional... See more

Customer communications

Customers consistently note positive experiences with customer communications, feeling they are in good hands... See more

Response time

Reviewers highlight high satisfaction regarding response time, consistently praising the team for rapid... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is out second experience of Precise Surveyors and Matt. We chose Matt based on our first experience. His knowledge and thorough inspection was outstanding. Kerry who is the first p... See more

Company replied

Rated 5 out of 5 stars

Where to start, what an incredible experience with Precise Surveyors this has been. Initially I was quoted £595 but after reviewing the age of the house this jumped to £695, which seemed exp... See more

Company replied

Rated 5 out of 5 stars

I have used Precise Surveyors twice now and the service Kerry and Jamie provided was nothing short of exceptional. They booked in the surveys quickly and responded quickly to any queries I had. Jamie’... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. From the moment you make contact you know you are in good hands. Kerry was very helpful. Communication kept throughout. Matt, very professional and full of kno... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor

Written by the company

Precise Chartered Surveyors specialise in pre-purchase RICS Home Surveys and the Valuation of residential properties throughout the West Midlands, North Worcestershire, South Staffordshire and Shropshire counties. Our qualified RICS Residential Surveyors and Registered Valuers have extensive experience in the residential property sector and are trained to the highest standards. We aim to provide a modern, refreshing approach using the latest technologies and tools available to produce reports and to communicate with our clients. Our mission is simple: to provide a personal service, a comprehensive home survey and/or valuation, followed by first-class professional advice, and build life-long relationships as your chosen surveyors, every time you need us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jamie T was fantastic

Jamie T was fantastic, very knowledgeable and excellent communication, would highly recommend.

24 September 2026
Unprompted review
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Reply from Precise Surveyors

Dear Dave, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Professional effective service

Professional effective service. Would highly recommend and if needed, I wouldn’t hesitate to use Precise again.
I have already recommended them to a friend.
Thank you Jamie and the team

3 August 2026
Unprompted review
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Reply from Precise Surveyors

Dear Sharon, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Thank you to Jamie who made this…

Thank you to Jamie who made this experience go very smoothly . He was very professional and explained everything in detail and I was very impressed he called me to go through the report and answered my questions very well and also left the door open if I had any concerns to contact him .

20 July 2026
Unprompted review
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Reply from Precise Surveyors

Dear Barbara, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Precise Surveys - Efficient, Prompt, Expert and Helpful

We asked Precise Surveyors to carry out a structural survey on a house we were considering purchasing. The survey was carried out on the date agreed and the very detailed report arrived with us with 24 hours. This highlighted many issues, and a long conversation with James the surveyor helped to not only clarify various points but also to highlight risks and matters of great concern. We would not hesitate to recommend Precise Surveyors, and will almost certainly be using them again. To describe the experience in a few words: Efficient, Prompt, Expert and Helpful

9 July 2026
Unprompted review
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Reply from Precise Surveyors

Dear Jonnie, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Excellent

Jamie made the whole process of getting our survey done so easy. He talked us through the findings in detail and advised us on what steps to take next.

Buying a new house is stressful enough Jamie made it stress free.

Would highly recommend.

10 July 2026
Unprompted review
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Reply from Precise Surveyors

Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

High quality service

Kerry’s organisation and Jamie’s professional skills provided a very helpful survey report, an opportunity to discuss implications and all of that exactly when promised with clear communication at all times. Faultless and so would highly recommend.

16 June 2026
Unprompted review
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Reply from Precise Surveyors

Dear Ian, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. From the moment you make contact you know you are in good hands. Kerry was very helpful. Communication kept throughout. Matt, very professional and full of knowledge. Survey report very detailed and easy to follow and understand. Would highley recommend using this Company. Thank you.

3 June 2026
Unprompted review
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Reply from Precise Surveyors

Dear Natalie, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

From the initial booking the…

From the initial booking the communication with us was excellent, and the survey was carried out promptly.
The report and a follow up conversation made a very positive experience.

29 May 2026
Unprompted review
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Reply from Precise Surveyors

Dear Karen, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

High quality service and competitive costs - best of both worlds!

I am so glad that I found this local organisation to complete my RICS valuation for my shared ownership property. This is my first time selling and shared ownership homes come with additional challenges and I have been very fortunate that thanks to the teams experience at PRECISE they have been able to go above and beyond in supporting me both to market my property and with completion. All of the team have been incredibly helpful, prompt, transparent and supportive. The costings and prices for their valuations and surveys are the most competitive on the market yet the service, knowledge and expertise is of the highest quality. I would highly recommend the team here and will absoloutely use again in future. Special thanks to Matt also who offered his many years of experience to help me navigate additional challenges which came up in my sale - again going above and beyond 😊

21 May 2026
Unprompted review
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Reply from Precise Surveyors

Dear Taryn, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Level 2 survey - Very positive experience

I had a level 2 survey with Precise Surveyors. My experience was very positive. The report I received was very detailed, thorough and clear. Jamie was on hand to answer any questions I had with the report and very helpful talking me through the next steps.

29 April 2026
Unprompted review
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Reply from Precise Surveyors

Dear Ellie, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

The survey was comprehensive and…

The survey was comprehensive and highlighted aspects of the property that had not been noticed on our second visit before placing our offer. An experienced second set of eyes gave a more in-depth evaluation of the general fabric of the building and brought out important details that we were to look into before proceeding further. A highly competent survey which is a necessity before any purchase. A recommended surveying company giving valued opinions. Good thorough service and very pleasant receptionist. A telephone follow up after the survey explained any points that were queried from the detailed report that had related photographs. Highly recommended.

10 May 2026
Unprompted review
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Reply from Precise Surveyors

Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Great Service.

The survey was organised quickly and very thorough. The report came quickly afterwards and highlighted key areas. The surveyor was happy to speak to us on the phone and go thorough things. It was an excellent service and I would highly recommend.

21 April 2026
Unprompted review
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Reply from Precise Surveyors

Dear Laura, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Professional and thorough service

We recently used Precise Surveyors Ltd for a Level 2 Home Survey on a property in Stourbridge. The service provided by our surveyor, Jamie Taylor, was exceptional from start to finish. 
The resulting report was incredibly thorough, clear, and professional. Jamie identified several critical issues that we wouldn't have spotted ourselves.

Jamie’s professional advice gave us a realistic understanding of the property's condition and the potential work we might be taking on before committing to the purchase. If you need a reliable, detailed, and expert surveyor, we highly recommend Precise Surveyors Ltd!

13 April 2026
Unprompted review
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Reply from Precise Surveyors

Dear Ryan, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

I was referred to Precise by two…

I was referred to Precise by two friends who had used them in the past. The whole service was excellent from start to finish. Kerry handled our initial enquiry really well and clearly explained the process, stages, and what to expect. Jamie was also very helpful and knowledgeable. He carried out the survey and later walked me through the report in a follow-up call, which was really appreciated.

Overall, a great all-round service and I will definitely be recommending these guys to everyone I know.

5 March 2026
Unprompted review
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Reply from Precise Surveyors

Dear Fez, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

10/10

Where to start, what an incredible experience with Precise Surveyors this has been.

Initially I was quoted £595 but after reviewing the age of the house this jumped to £695, which seemed expensive, nevertheless I had heard good things so decided to go ahead.

The survey was worth more. Money very well spent, extremely detailed report with incredible attention to detail.

Jamie turned the report around within 3-4 working days and gave me a call a couple days after to address any concerns and answer any questions.

I cannot recommend these guys enough and definitely urge you to trust them with your survey!

2 March 2026
Unprompted review
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Reply from Precise Surveyors

Dear Aiden, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

I needed a survey to be completed on a…

I needed a survey to be completed on a house that I am buying. I found Precise Surveyors very quickly online and looked at their Website which was full of information relevant to my needs.
Jamie Taylor visited the property that I needed the survey for within 2 days of my initial communication with them.
The service I received from them was exemplary, within a day of the survey being carried out - I had been sent ,via email, the results of the Survey in full detail. Jamie also emailed me stating that if I needed anything explaining about the survey or I just needed some questions answered I was to call him and we’d have a chat about it.
I did contact Jamie and he put my mind at rest over some things I didn’t understand.
I am highly recommending Precise Surveyors and, if I need another survey I will use them again.

10 February 2026
Unprompted review
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Reply from Precise Surveyors

Dear Jayne, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Excellent service.

The Survey provided by Precise Surveyors was very comprehensive and detailed, giving us valuable information about the property we are buying.

22 January 2026
Unprompted review
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Reply from Precise Surveyors

Dear Mrs Greensill, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Great communication

Jamie provided us with a thorough survey of the property, with an in depth report of his findings. He was able to talk us through these findings on the phone call and discuss what contractors would be best for our needs. Fantastic and would recommend!!

9 February 2026
Unprompted review
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Reply from Precise Surveyors

Dear Scarlett, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

I would recommend Precise

Whole experience was excellent. The team there are professional, caring and helpful. Kerry contacted me initally and she was very helpful. Jamie did the survey which was very very thorough and he was also very willing to answer my subsequent questions. I would recommend using Precise wholeheartedly.

12 January 2026
Unprompted review
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Reply from Precise Surveyors

Dear Stewart, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

The survey was completed quickly and…

The survey was completed quickly and thoroughly. They were very helpful with the seller, and were able to identify area of further investigation and mitigations. I happily recommend.

14 January 2026
Unprompted review
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Reply from Precise Surveyors

Dear James, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

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