YourNRG delivered my oil exactly on the day they said they would. The driver was friendly and happy to chat. The price was better than both Boiler Juice and Value Oils and unlike those 2 companies, Yo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Needed some more central heating oil. Like always, I shop around for the best price. NRG offered a significantly better price than the competitors. Easy to order online with plenty of e-mails to keep... See more
We’re cheaper than my normal supplier who should be reported for overcharging. My order arrived before time very happy with NRG with both delivery /price very pleasant driver.NRG Best so far
Bought heating oil for the first time off NRG , it was best price I could find at the time, due to the climate at moment, was delivered sooner than expected & driver was very helpful & pleasant . It w... See more
Company details
Written by the company
Your NRG provides top-quality heating oil and bulk fuels with an unbeatable service. Powering homes and businesses across 22 depots, we have a nationwide reach fuelled by local expertise.
Contact info
Baltic Street, TS25 1PW, Hartlepool, United Kingdom
- 01642 686000
- sales@yournrg.co.uk
- yournrg.co.uk
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 2 weeks
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Very amiable and knowledgeable driver
Very amiable and knowledgeable driver! Good price oil. Thank you!
16 July 2026
Excellent Service
I had been checking prices regularly for a few weeks and found NRG to be the cheapest. I was kept informed as to when my heating oil would be delivered and when it arrived the driver was very friendly and delivered the oil quickly and efficiently. I will definitely be using NRG for my next delivery
29 June 2026
Annoyed with poor ethics
Annoyed with poor ethics.
Short delivered as I had purchased just before a spike. I watched the markets and decided when I wanted to buy.
But no, they weren`t going to honour the order and short delivered by 20% and blame it on a full tank, which they filled less than a third full. Annoying and dishonest.
16 July 2026
Unprompted review
Excellent Service
Great competitive price even in these times. Email and text updates before delivery.
Have used company for last couple of years can’t fault service
16 July 2026
A friendly helpful delivery driver
A friendly helpful delivery driver. Highly recommend NRG.
11 June 2026
Delivery was fast and the cheapest oil…
Delivery was fast and the cheapest oil in Scotland and the driver was very pleasant
16 July 2026
I’ve used MyNRG for 3 or 4 years
I’ve used MyNRG for 3 or 4 years, never any hassle, trouble free ordering and delivery, competitive prices.
16 July 2026
My first delivery from YourNRG
My first delivery from YourNRG, having installed an oil boiler, and all seemed absolutely fine. Got notified of the delivery, driver was polite and efficient, price seemed to be competitive, so will certainly use them again.
15 June 2026
Delivered early and was a good price
16 July 2026
Great service
Great service, but was lucky we were at home to unlock the gate!! Should have messaged me the day before delivery. As per instructions!!! Other than that, the driver was very friendly and efficient.
16 July 2026
Delivered on time
Delivered on time, you text the day of delivery. Oil price at the time was fair. We will use you again.
16 July 2026
Great reliable service and arrived…
Great reliable service and arrived before predicted date and delivery man was very polite and friendly
Also very competitive prices!
16 July 2026
Order completed in a satisfactory way
16 July 2026
being able to talk to a human was…
being able to talk to a human was important and the outcome very efficient
16 July 2026
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