Your Great Adventures Reviews 

186
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for making holiday planning stress-free and straightforward. Many people appreciate the seamless booking process and the excellent service provided, noting that everything went smoothly. Reviewers frequently highlight the staff's professionalism, attentiveness, and personalized approach, ensuring all needs are met. Consumers feel well-supported, with staff readily available to answer questions and adapt plans for complex itineraries or unexpected situations. This dedication results in fantastic holidays and memorable experiences, leading many to become repeat customers who highly recommend the service.

What people talk about most

Holidays

Customers had positive experiences with holidays, often praising the stress-free booking process and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting that the team excels at finding suitable... See more

Booking process

Reviewers express high satisfaction with the booking process, often highlighting the ease and stress-free... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpfulness and attentiveness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used YGA twice now to book our family summer holidays, and really happy both times. Lewis is great at taking our brief and finding suitable options. Jill is very attentive and keeps us informed... See more

Rated 5 out of 5 stars

We had a fab Greek Island cruise on Celebrity Infinity booked via Lewis and YGA team. We got a really good value cruise from Lewis, with well organised itinerary from booking to holiday. But it didn't... See more

Rated 5 out of 5 stars

We’ve just returned from a trip to South Africa and what an amazing time we had. The package put together by Lewis and Jill was everything we could have wished for. The experiences were so varied from... See more

Rated 5 out of 5 stars

Once again an excellent experience booking our trip to Florida with Lewis and team. We had a varied itinerary, some time staying with a friend then all 3 of us on a road trip. Flights, rental cars and... See more


Company details

  1. Travel Agency

Written by the company

Your Great Adventures is a Personal Travel Planner providing all types of holidays to personal, business and small group travelers. Specialising in creating magical Disney packages. As a member of the Hays Independence Group, we are able to provide travel all over the world with high quality service, working with and for our clients, at a great price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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4.9

All reviews

(186)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy, Cost Efficient & Peace of Mind

When looking for a holiday I am used to booking independently using one of the many holiday sites. However this trip we wanted to head somewhere new and the options were overwhelming. Lewis offered advice based off his personal experiences and those of his customers, found a great deal which when I compared was marginally cheaper than booking direct. The travel pack and having someone else take care of the check in just meant less admin for us. Already considering the next holiday and where they can help us again.

12 August 2023
Unprompted review
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Reply from Your Great Adventures

Thank you for taking the time to leave us your review, it's greatly appreciated!
We hope you had a great time in Tunisia and we hope that we are able to help you with your next adventure!
Best wishes, the YGA team!

Rated 5 out of 5 stars

The value of an independent agent!

I can HIGHLY recommend Lewis at Your Great Adventures. We were recently affected by the wildfires in Rhodes and our holiday was cancelled by Jet2 at the last minute. Lewis (despite being on holiday himself at the time) was regularly in contact and informed us of everything as it happened and often before Jet2 had. He provided us with rebooking options, and we ended up switching our holiday to Gran Canaria.
Despite the refund for our original holiday being processed by Jet2, the new holiday was booked and paid for without any involvement from us and the whole process was stress free. Lewis and Jill handled everything. I can only imagine how it would have turned out had they not been involved. I will always look to book a holiday through Lewis in the future as this has shown the true value of having an agent that knows what they are doing on your side when things go wrong.
The rearranged holiday we ended up going on was amazing and the aftercare and service Lewis provides continued throughout the holiday, from ensuring we had 2 rooms together in the hotel, to following up once we'd landed. I genuinely can’t recommend 'Your Great Adventures' highly enough! They made what could have been a really stressful situation, a total breeze.
Thank you, Lewis and Jill.

31 July 2023
Unprompted review
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Reply from Your Great Adventures

Hello Luke, thank you so much for such a glowing review! We were very glad to have been able to help especially in such circumstances and were relieved to know that your rearranged holiday all went well.
Thank you again,
best wishes, the YGA team!

Rated 5 out of 5 stars

Will use again

First time using Your Great Adventures, on recommendation from my sister who has used before, and I 100% will use again.
From first contact, Lewis was knowledgeable and helpful with all my questions. He also picked the most amazing holiday for me and my daughter, he listened and understood my requirements and got it spot on.
From booking to before the holiday, the service and contact was great, receiving a pack full of documents days before. Jill should also get a mention to, she was also helpful.
Travelling and being away from home, I knew reassured that if anything happened I could have called Lewis for support, but I didn't need to.
I will definitely use again and have already recommended.

31 July 2023
Unprompted review
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Reply from Your Great Adventures

Thank you for taking the time to leave such a kind review as well as recommending us. Its much appreciated Kimberley.
Best wishes form the YGA team!

Rated 5 out of 5 stars

First but not the last

Wow, it was the first time I've used "Your Great Adventures" and it certainly won't be the last.

Lewis was helpful throughout, the service was excellent from the initial contact through to when we arrived back. Some lovely personal touches along the way, which we were not expecting.

Will be in touch again soon.

7 July 2023
Unprompted review
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Reply from Your Great Adventures

Thank you Louise, leaving a review means so much to us, so again thank you.
Glad you both had a great time. We'll be back in touch in the Spring !
Best wishes, the YGA team!

Rated 5 out of 5 stars

A 5 * Experience

For many years we have arranged travel and holidays ourselves. However, travelling as a party of nine in a country we had not visited before, our son recommended Lewis to us. We are so pleased that we contacted him through his Company, “Your Great Adventures”. The personal service that we received from Lewis was wonderful, he and Jill made our holiday plans perfect from beginning to end. It was faultless, even to arranging upgrades that we were not even aware were available. Our huge thanks to them both.

The next time we need a holiday planner we would not hesitate to contact Lewis. We would highly recommend him and his team to all friends.

25 July 2023
Unprompted review
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Reply from Your Great Adventures

Thank you for taking the time to write Your Great Adventures such a lovely review Lesley. We look forward to being able to assist you in finding another great adventure! Best wishes, the team at YGA!

Rated 5 out of 5 stars

Never disappoints!

This is the third time I have booked a holiday through Your Great Adventures and we already have another one in the diary for next year where Lewis and his team will be helping us plan and experience a great holiday!
I cannot praise them enough for the time, care and effort spent researching and delivering fantastic break for me, my family and friends. Our trips have ranged from girlie trips to Ibiza to all-inclusive family holidays to Turkey (next year Lewis has designed an amazing 2 week road trip in America for us!)
Also it's important to know that the cost of using Your Great Adventures is minimal and totally worth the support you get both before and during your trip.

27 July 2023
Unprompted review
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Reply from Your Great Adventures

What a lovely review Sarah, thank you so much for this. Its a pleasure to continue working with you to bring your holidays to fruition. Best wishes, the YGA team!

Rated 5 out of 5 stars

I would definitely recommend Lewis he…

I would definitely recommend Lewis he was very patient with all my questions 😊 and very knowledgeable about where we were going x we had an amazing time visiting menorca for the first time and hope u go back again and will definitely rebook through Lewis 😊 x

6 July 2023
Unprompted review
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Reply from Your Great Adventures

Thank you Sarah! We look forward to helping you plan a return trip...maybe a little longer next time!!

Rated 5 out of 5 stars

Paris Adventure

Thank you Lewis and Jill.
We were recommended by a friend to use Great Adventures, as I'm not very confident when booking holidays. Our Paris holiday for myself and my Mum was so well organised. A lovely hotel in every way within walking distance to all we wanted to do and see. Lewis and Jill booked all our excursions and gave us good advice and information, we couldn't go wrong.
My future holidays will definitely be easy from now on, leaving it all in your hands.

9 June 2023
Unprompted review
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Reply from Your Great Adventures

Thank you for your kind words Katrina! so very glad you and your Mum had a magical time. We look forward to booking your next great adventure!

Rated 5 out of 5 stars

Maldives Honeymoon

Lewis and Jill were a pleasure to deal with. We are so glad we booked our Maldives honeymoon through Your Great Adventures. We got a great deal, everything was handled for us and it went so smoothly. They even sent us a bottle of fizz to congratulate us on our wedding which was such a lovely personal touch! Will definitely be using again and would 100% recommend to anyone.

30 May 2023
Unprompted review
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Reply from Your Great Adventures

So glad we could assist you with such a special holiday Jessica! Thank you for taking the time to leave a lovely review for us, we really do appreciate it.
We look forward to helping you plan your next great adventure!

Rated 5 out of 5 stars

Fantastic travel company…highly recommended!

This was the first using this company and my experience was fantastic from start to finish.
I normally arrange my own travel and accommodation, but was getting completely overwhelmed with options for our trip to Florida which was somewhere we had not visited before.
Lewis took time to listen very carefully to our requirements and, as he knew the area so well, met them all.
They provided a lovely personalised travel pack about a week before our departure with all the key information we needed.
Had a wonderful experience both with our holiday and this travel company.
Will definitely be using again for our next trip!

21 May 2023
Unprompted review
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Reply from Your Great Adventures

So very glad you had a magical time Mark! Thank you for taking the time to leave a lovely review for us, we really appreciate it.
We look forward to helping you plan your next adventure!

Rated 5 out of 5 stars

This is the third time we have used…

This is the third time we have used #yourgreatadventures and once again Lewis and Jill didn't disappoint.

Perfect Planning & Great Communications

We would 100% recommend

27 May 2023
Unprompted review
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Reply from Your Great Adventures

Thank you so much Andy for taking the time to leave a review for us. We look forward to working with you again in the future!

Rated 5 out of 5 stars

From perfect planning to a fullfulled fantastic experience

From the very first contact, the planning, the suggestions, the reliable good and quick fredback. And all the practical arrangements where done perfectly. And we just landed and entered this different, exiting and beautiful country withs it's kind generous people.
Island the scenery, nature, the tours that was planned for us the see and experience the wonders of nature , the Geysers, the waterfalls the nationalpark were the two earthplates neat, the whales we got a glimpse of, the blue lagoon etc. Everything was exact on time, as described, and fulfilled. A wonderful total experience that lasted 4 nights and days.

4 May 2023
Unprompted review
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Reply from Your Great Adventures

Sounds like you had an amazing time Rut! We really do appreciate you taking the time to write a review for us and such a lovely one too, Thank you.
We look forward to helping you plan another Great Adventure in the future.

Rated 5 out of 5 stars

The perfect short holiday to Iceland

I returned yesterday from a perfect 4-night visit to Iceland, and can't wait to thank Lewis and his team for their superb planning and help. Lewis researched and found an Airline that enabled my sister to fly from Sweden, and for myself from the UK, to meet up at Reykjavik Airport within 30 minutes of each other; likewise for our return. Lewis recommended this particular hotel for us, both for it's location, facilities and food. We were more than delighted with the choice. - Bearing in mind that we wanted to see as much as possible of Iceland and it's amazing natural wonders, but only had limited time there, Lewis put together a perfect Itinerary, with hotel pick-ups and returns for each excursion, making it stress-free and so enjoyable. We were simply blown away by all we saw and experienced; e.g. the Golden Circle Tour taking in the majority of the extra-ordinary Landscape, Waterfalls and Geysers. The Whale watching excursion was really good, the boat very stable and we were not at all bothered by the rough sea. We were thrilled to have sighted whales a few times, although we didn't manage to take photos of them. A hump-backed whale swam alongside our boat, feeding, for quite a while. We took this excursion in the morning, had a few hours back at the hotel, and at tea-time we were picked up for our visit to the famous Blue Lagoon. An incredible, fun experience in the creamy, smooth, blueish bath-temperature water, causing the air to be steamy. One had to laugh at the sight of 'everyone' wearing white silicon face-masks; they did make the skin feel very soft afterwards.- Our final day we deliberately left free to do our 'own thing'. - Our return flights were early, which meant an early wake-up call. The taxi arrived bang-on-time and gave us a smooth ride to the airport. I would happily fly with this airline again.

We are now safely back home, with wonderful memories, and happily share them with anyone who asks how our holiday was. And I can't thank Lewis, Jill, and the Team enough for the expert, planning, booking as well as sending printed copies of flights, transfers, and excursions. To our great relief Lewis even checked us in to our flights, sending us the link, so we could print out our own boarding passes.

I will definitely again ask Lewis to help me plan and book any future holidays. And without reservation recommend the services of "Your Great Adventures" to other people.

9 May 2023
Unprompted review
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Reply from Your Great Adventures

This was wonderful to read Etel! We are so pleased that you and your sister had such a great trip. We look forward to helping you plan your next adventure.
Thank you for taking the time to leave such a lovely review for us, its much appreciated.

Rated 5 out of 5 stars

Brilliant holiday!!

I want to thank Lewis at YGA, organising our holiday to Barbados from start to finish in reckord time. He helped us overcome all hurdles with passports etc and in the end we were sent of with all documents and had a great holiday experience starting from leaving our home until we got back.

13 April 2023
Unprompted review
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Reply from Your Great Adventures

Thank you so much for your very kind review Patrik. We are so glad you enjoyed your holiday and look forward to booking your future adventures. Best wishes, Lewis

Rated 5 out of 5 stars

Cruise and visit to family

We had a great holiday. It was not a simple one to organise as it included a cruise with Princess Cruises and a visit to relations in the USA. But all the various stages of the holiday connected together smoothly. Thanks Lewis for anticipating any problems and leaving us with all the enjoyment of the holiday and none of the worries.

17 March 2023
Unprompted review
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Reply from Your Great Adventures

Thank you for your lovely review and for booking with YGA. We look forward to helping you with your future adventures. Best wishes, Lewis

Rated 5 out of 5 stars

Disneyland Paris

We had a wonderful trip to Disneyland Paris and everything was well planned by Lewis and his team. The team answered our many questions prior to the trip and were very helpful.

3 March 2023
Unprompted review
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Reply from Your Great Adventures

Thank you Naomi for taking the time to leave a review for us, we really do appreciate it.
So glad you had a wonderful time making magical memories!

Rated 5 out of 5 stars

Lovely trip organised by Lewis…

Had a lovely trip organised by Lewis and Jill. Wanted a special trip for our combined 99th birthdays. Good communication, good flight organisation and good hotel choices in NYC where we hadn’t been before so had no preferences. Would definitely recommend.

17 February 2023
Unprompted review
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Reply from Your Great Adventures

Many thanks for your very kind words and review Sarah. We loved helping you with this wonderful itinerary. We look forward to helping you with your future adventures. Best wishes, Lewis

Rated 5 out of 5 stars

Thank you Lewis and team

Thank you Lewis and team! They took care of everything so we could just enjoy the holiday experience to the full. I would highly recommend this personal service.

16 November 2022
Unprompted review
Rated 5 out of 5 stars

Disneyland Paris 30th Birthday Trip

I think we can safely say Disneyland Paris was amazing and a massive success! 30th birthday celebrations for my sister who was beyond excited the entire time. We got to see the end of Halloween and all the Christmas changes coming in! Brilliant time. Eurostar and train changes were straight forward as well as sourcing an alternative train time for three out of the five to be able to return earlier due to other commitments. Helpful and informative.

8 November 2022
Unprompted review
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Reply from Your Great Adventures

So glad you all had a magical time Stephanie! Thank you for your review, its much appreciated!

Rated 5 out of 5 stars

Amazing trip to the Maldives

Back in 2020, I got in touch with Lewis at YGA as I wanted a really special holiday for my Wife's milestone birthday in 2021. I gave the brief that it should be a beach holiday at a quiet resort and a rough budget. Very quickly Lewis responded with a number of options to different locations. After discussion with my Wife, we narrowed the choice to two destinations and eventually booked Maafushivaru in the Maldives. Unfortunately this was postponed to 2022 (due to covid) but Lewis was really helpful rescheduling everything for us. We finally got away in October 2022 and what a holiday it was! Absolutely amazing! It was as if Lewis had taken my requirements for a perfect holiday and made this resort. There was not a single thing I would have changed. The only problem is that we loved it so much - we want to go again! This may have to wait for now though as we've already booked the other location from the initial contact for 2023.

Lewis has been quick to reply to my (many) queries and a pleasure to deal with for the booking process. I definately recommended YGA to friends and family.

7 October 2022
Unprompted review
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Reply from Your Great Adventures

Thank you Gez, we really do appreciate you taking the time to write such a lovely review for us. So glad you finally got away and it was a holiday to remember.
Thanks again!

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