Your Great Adventures Reviews 

187
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for making holiday planning stress-free and straightforward. Many people appreciate the seamless booking process and the excellent service provided, noting that everything went smoothly. Reviewers frequently highlight the staff's professionalism, attentiveness, and personalized approach, ensuring all needs are met. Consumers feel well-supported, with staff readily available to answer questions and adapt plans for complex itineraries or unexpected situations. This dedication results in fantastic holidays and memorable experiences, leading many to become repeat customers who highly recommend the service.

What people talk about most

Holidays

Customers had positive experiences with holidays, often praising the stress-free booking process and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting that the team excels at finding suitable... See more

Booking process

Reviewers express high satisfaction with the booking process, often highlighting the ease and stress-free... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpfulness and attentiveness of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used YGA twice now to book our family summer holidays, and really happy both times. Lewis is great at taking our brief and finding suitable options. Jill is very attentive and keeps us informed... See more

Rated 5 out of 5 stars

We had a fab Greek Island cruise on Celebrity Infinity booked via Lewis and YGA team. We got a really good value cruise from Lewis, with well organised itinerary from booking to holiday. But it didn't... See more

Rated 5 out of 5 stars

We’ve just returned from a trip to South Africa and what an amazing time we had. The package put together by Lewis and Jill was everything we could have wished for. The experiences were so varied from... See more

Rated 5 out of 5 stars

Once again an excellent experience booking our trip to Florida with Lewis and team. We had a varied itinerary, some time staying with a friend then all 3 of us on a road trip. Flights, rental cars and... See more


Company details

  1. Travel Agency

Written by the company

Your Great Adventures is a Personal Travel Planner providing all types of holidays to personal, business and small group travelers. Specialising in creating magical Disney packages. As a member of the Hays Independence Group, we are able to provide travel all over the world with high quality service, working with and for our clients, at a great price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Why would I book through anyone else?!

From the initial contact, where I explained what we needed from our holiday. Through their managing my expectations of how long it would take them to respond, their support during my queries, and their professionalism in the booking, sending info over, taking payment, sending me a super-organised pack with all our booking details - flight, villa, car etc... absolutely faultless. I've used YGA for several family and group holidays and they really are the best. There is no way I'd use any other method of booking a holiday now - YGA take away all the stress!

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service...

Lewis from Your Great Adventures was amazing with helping us book our recent holiday. Customer service is clearly at the forefront of everything they do, I cannot recommend YGA enough!

16 December 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional service

We had an incredibly positive experience during our recent trip to Scotland. The booking process was stress-free, and the agency took care of all the arrangements seamlessly. When we encountered an issue with our taxi, which had been booked through them, the agency's support was exceptional.

Despite the taxi mishap, the travel agency promptly addressed the situation, reassuring us and even taking the initiative to follow up with the taxi company for a refund. Moreover, they offered alternative transportation solutions to ensure our travel plans remained uninterrupted.

The Pine's Guest House booked for us by the agency proved to be an ideal accommodation choice, allowing us to explore the area conveniently and visit the town hassle-free. The flights to and from Gatwick were also well-organized, contributing to the overall excellence of our travel experience.

I am genuinely impressed with the level of customer service and dedication exhibited making our journey not only enjoyable but also demonstrating their commitment to resolving any challenges that arose. I highly recommend their services and look forward to booking with them in the future. The Walton Family

28 January 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Arranged everything for us which took so much stress out of a journey to San Francisco with a disabled husband. So very thankful for this team.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent local agent

First class service from start to finish!
Prices are competitive, communication is excellent and Lewis is very knowledgeable.
Book with confidence, highly recommended!

3 December 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Florence

We have just come back from an amazing five day trip to Florence. All the travel was superbly planned and worked well. The hotel was so central we could see the famous dome as we walked out of the hotel. Everything we asked YGA for, they worked out and we are most grateful. Looking forward to asking for help with our next trip. Great service. Thank you.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

I explained to Lewis how I wanted to take my husband on a surprise trip to Vegas - he handled everything brilliantly from giving us a great selection of hotels to chose from in our price range to organising tickets, accommodation and everything else that was required!

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Exceptionally Excellent Suffolk…

Exceptionally Excellent Suffolk Holiday:

Our holiday organized by Your Great Adventures in Suffolk was nothing short of exceptional. Every aspect of the trip was meticulously planned and executed, making it an unforgettable experience.
Top-Notch Information and Personal Touch:

Your Great Adventures excels not only in providing comprehensive pre-trip information but also in going the extra mile with a thoughtful welcome back card upon our return, demonstrating a remarkable commitment to customer satisfaction.

24 October 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service.

From the initial enquiry to the welcome home, Your Great Adventures found us an amazing deal for our holiday to Malta. Knowing they are only a phone call away in case of an emergency gives you total peace of mind to get on with enjoying your holiday. Everything from pre flight hotel and stay, transfers, hotel and flights were spot on. We shall definitely be using YGA in the future. Thank you Lewis and team.

20 September 2023
Unprompted review
Rated 5 out of 5 stars

What an efficient, friendly and knowledgeable team!

A week in Mykonos researched thoroughly by Your Great Adventures team - Lewis, Kathryn and Jill. How easy it was letting someone else do the ground work - taking into account everything we had asked for - and to know that all the organisation and documentation was then taken care of! Communication throughout was reliable - and a great holiday followed. Here's to the next one! Thank you

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Lewis gave us the best experience that…

Lewis gave us the best experience that we needed for our honeymoon. Lewis listened to what we wanted and what we wanted to experience for our holiday.
He was on the ball and spot on with everything. The team did everything for us which was very helpful.
I would highly recommend your great adventures. They are very good at what they do and gave us the best time, will be using them again. 5* from us.

9 September 2023
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you Mr and Mrs Oliver!! So glad you got to go and were able to enjoy your much awaited for Honeymoon, it was our pleasure to assist youI
Thank you so much for taking the time to leave your review Nick, we look forward to helping you plan another Great Adventure soon.
Take Care, the YGA team!

Rated 5 out of 5 stars

Honeymoon to New York

Going on your honeymoon is probably the trip that you remember forever and stands out in your holiday memories. We put our honeymoon in the very safe and capable hands of Lewis and the YGA team and they smashed it! We provided our budget, list of things we wanted to see or do and not only did Lewis cater for this, he also thought outside of the box suggesting a 2 hotel stay during our 10 day trip so we could enjoy two different areas of New York! What a brilliant idea, it felt like 2 holidays!
The communication was 5*, we were so happy with how they kept us updated throughout the booking and payment process.
We did have a couple of hiccups during our stay but Lewis and the team were immediately contactable and sorted the issue out then and there, what more can you ask for from a travel company who offers a personal service. That’s why we only book through YGA now! What higher compliment can I give?!

2 September 2023
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you so much Mr and Mrs B!! Such a wonderful review, we really do appreciate it. We will look forward to helping you with your next adventure.
Best wishes to you both, the YGA team x

Rated 5 out of 5 stars

Just returned from an epic adventure to…

Just returned from an epic adventure to Alaska & Canada.
Our package, booked through Lewis at YGA worked like clockwork, with everything going exactly as planned.
Flights were in time, baggage arrived safely and our hotel was excellently situated, right in the heart of the action,
We highly recommend this amazing company.

1 September 2023
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you ever so much for this review Geoff as well as your continued support, we really do appreciate your kind words and the 'thumbs up' we receive on social media from you, thank you.
We now look forward to seeing what your next great adventure brings!!
Best wishes, the YGA team!

Rated 5 out of 5 stars

Another excellent holiday sorted from…

Another excellent holiday sorted from Lewis Miller and yourgreatadventures. Lewis managed to beat a great price we had found for the Rixos Tekirova in Turkey. Excellent communication and support throughout the booking process and always at the end of the phone to help. Highly recommend yourgreatadventures!

7 September 2023
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you Chris, we really appreciate you taking the time to write a review. Glad you all had an excellent holiday, we look forward to helping you plan your next adventure!
Best wishes, the YGA team!

Rated 5 out of 5 stars

Tour of Canada

As we wanted to tour Eastern Canada over a 4 week period and we didn’t have the time to organise all the details ourselves, we asked Lewis to organise the details of the flights, car and 14 hotels. Everything went well and we had a great time. Would certainly recommend ‘Great Adventures’.

20 June 2023
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you for taking the time to write a review for us Richard. We're glad everything went to plan for you amazing trip to Canada. We hope we can be of help again.
Best wishes, the YGA team.

Rated 5 out of 5 stars

First class travel agent. Went above and beyond planning our holiday

We used Your Great Adventures to book a family holiday to Hong Kong and Japan. We travelled around and stayed in several places (seven different hotels in total). We also had a number of activities or places we wanted to do and see. Logistically it was quite a complex holiday but Lewis listened and understood what we were looking for and put together a brilliant itinerary that met our ask and more.
The hotels all hit the mark with some surpassing what we expected. All the travel was careful arranged and fitted in with our plans. The airport, train station and hotel transfers were all prompt, clean and friendly. The preplanned activities (those we suggested and those proposed by Lewis) were enjoyed by everyone.
Your Great Adventures put together an amazing holiday for us, taking care of all the logistical planning and hitting the brief (and then some) that I know other travel agents could not offer.
This was the second time we booked a holiday through Your Great Adventures and I cannot recommend them highly enough.

12 August 2023
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you |Andrew for your kind words, we really do appreciate it!
Great to hear you enjoyed your itinerary for Hong Kong and Japan. We wonder what your next Great Adventure will be?!
Best wishes, the YGA team x

Rated 5 out of 5 stars

Nana Golden Beach - Crete

Just returned from a 10 x day trip to Nana Golden Beach in Crete. Trip was booked through Lewis at Your Great Adventures Coggeshall. Had a great time. Beautiful resort. Lewis and his team took all the pressure off and to be fair TUI were great as well. After years of piecing together my own family holidays it was such a luxury to let Lewis & Co do the heavy lifting. Communication great when fires were raging in July. Doc’s dropped to door 😃. Thanks again Shane, Jessie & Oisín & Senán

17 August 2023
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you for taking the time to leave a lovely review Shane! Glad you all had a great family holiday and thankful that you remained unaffected by the terrible fires.
Best wishes the team at YGA!

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