Just dealt with Brad through the Chatbox &... what a star !!! He totally understood my concerns & queries & was sooo efficient & concise with his answers & advice. If only all Chatbox agents could be... See more
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I had an enquiry re overseas driving…
I had an enquiry re overseas driving and Shanice on the online help resolved my query with speed and the information I required
LIVE Chat With AMI
Today I was on the Live Chat with Ami who finally was able to resolve my problem and inform me of what happens next. I was in an accident in April this year and my car was only written off recently.I have been with Yoga for a while and never had any issues until I had my accident.I have found it difficult to navigate the No reply emails and No reply text system.I like speaking to a Human being I find the automatic Robot system is not easy, when what you need to resolve is not on list of subjects, or allows you to input what it is ,
if it is not on the list I now know that there is a human being on the live chat at certain times, you can access it, but I only recently discovered it, and I really wish I had done that sooner. Anyway Thank You Again Ami for your assistance today it was very much appreciated.
Jack was very helpful and sorted my…
Jack was very helpful and sorted my inquiry out with no problem.
I have just had a live chat with Brad…
I have just had a live chat with Brad who has helped me update my driving licence for my renewal. Very efficient and patient and kept me updated. Thanks Brad!
Discussed my renewal with Ami
Discussed my renewal with Ami and made a small saving overall. Staying with Yoga for another year, therefore. Thank you
Had a live chat with Charlie D
Had a live chat with Charlie D, who was extremely helpful with the issue I was having proceeding through website. He was very helpful & efficient confirming all my details and the prices, after license check. Then emailed everything to me allowing me to activate the policy. Thanks Charlie
I tried to change my vehicled details…
I tried to change my vehicled details online but encountered an issue with the model database. I entered a chat with someone called Charlie whom was most helpful. They tried several ways to find the correct vehicle details but to no avail. I have since cancelled my policy with the help of Charlie. The service was excellent. Sorry to be leaving Yoga.
Charlie was very helpful and…
Charlie was very helpful and professional
Charlie from Yoga Car Insurance looked…
Charlie from Yoga Car Insurance looked after me today. Very, very quickly sorted out my question. Very polite, a pleasure to talk with. Thank you Charlie!
Ami was a great help today
Ami was a great help today, thank you so much
Ami was great- identified the problem quickly
Ami was great- identified the problem ( I had two accounts for some reason), provided options for resolution of my query and dealt with everything very clearly. So helpful -well done Ami and thanks again!
I had a live chat with a lovely lady…
I had a live chat with a lovely lady called Ami D this morning to help me sort out an issue with my daughter’s policy. She was very friendly and professional and I was very happy with her support.
charlie was very patient and helpful
charlie was very patient and helpful. sorted what needed to be done. lovely custmer service.
Very professional and helpful.
Amy D was very professional and helpful. She quickly assisted me and sorted out my log in and my renewal quote. I would have preferred an in person talk but the live chat was quick and easy to manage.
Well done
Well done, Bradley P. Great help; easy to get the information needed to receive a competitive quote
JACK IS AMAZING!
Jack has made my whole experience with Yoga Insurance amazing. I was surely the luckiest person to be connected with Jack via WhatsApp. His understanding of my situation and swift action for a solution made the entire process straightforward, transparent and stress-free.
Jack handled everything so quickly and professionally with excellent communication, I really felt he was genuinely sorting everything out for me.
Jack provided an absolutely outstanding service and is a great asset to the company showing Yoga genuinely puts its customers first. Thanks again Jack, you’ve made my day!
Ami was great very fast responses and…
Ami was great very fast responses and helped me as much as she could. Would recommend
Policy update
Spoke with Ami today she was extremely helpful and managed to sort everything out for me, Very happy with the service she provided
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