Yoga Insure Reviews 

16,899
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 3,416 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers report excellent and helpful staff across interactions, with frequent praise for quick and efficient issue resolution. Reviewers appreciate the supportive nature and professionalism shown by agents, leading to feeling confident in their coverage. Conversely, a small portion of people felt issues regarding the service periphery, such as difficulty navigating automatic systems or aspects of emergency assistance. Some people also felt that clarity about policy exclusions, like windscreen cover, needed more emphasis when policies are purchased. Additionally, minor concerns have been noted regarding the accessibility of support, with some mentioning time constraints on available assistance.

What people talk about most

Staff

Customers had positive experiences with staff, praising the helpfulness and efficiency of the live chat team.... See more

Customer service

Reviewers highlight positive aspects of customer service, particularly praising the helpful and efficient... See more

Service

People report positive experiences with service, highlighting fast, efficient, and polite assistance from... See more

Response time

Reviewers express great satisfaction with response times and fast support. For example, customers report that... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly. Some consumers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just dealt with Brad through the Chatbox &... what a star !!! He totally understood my concerns & queries & was sooo efficient & concise with his answers & advice. If only all Chatbox agents could be... See more

Rated 5 out of 5 stars

Needed to clarify some points on my new home policy - tried the chat feature which didn’t connect me to an agent, but took the WhatsApp option. Connected to Shanice who quickly resolved both queries -... See more

Rated 5 out of 5 stars

This will be my third year of insuring my car with Yoga. I am now a Gold member which has given me a lot of extras for free. I can highly recommend Yoga as a car insurer as their price for car insur... See more

Rated 5 out of 5 stars

Had a live chat with Charlie D, who was extremely helpful with the issue I was having proceeding through website. He was very helpful & efficient confirming all my details and the prices, after licens... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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No recent history of asking for reviews

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4.7

All reviews

(16,899)

3,361 reviews in the last 12 months

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Rated 5 out of 5 stars

I had live chat with Brad

I had live chat with Brad. I was a little dubious at first as I would rather speak to someone but it was clear that this was not AI, there was someone at the end of the phone and he was very helpful. All of my questions were answered and it was done in a timely manner

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Ami was really helpful

Ami was really helpful. Responded quickly to my query and solved it in the same chat. They explained everything clearly. Thank you.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

I have been struggling to find some…

I have been struggling to find some home contents insurance as the company I was using stopped and as I had filed for bankruptcy years ago which is now completed it was problematic and then I requested a quote via an email from “ discounts for carers” and found a quote by yoga insurance. I was still struggling with the policy declaration wording but after talking to Jack on the web chat he eventually sorted out my problem & I now have the insurance I needed. I have only just started the policy so cannot comment on the policy it’s self but I am very happy with the help & information I received from Jack

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Understanding my policy

I was confused about my policy, and went on live WhatsApp chat with Ami, who was very patient, understanding and helped me add a couple of upgrades to my policy, brilliant customer service 👏

18 August 2026
Unprompted review
Rated 4 out of 5 stars

Ami did try

Ami did try his best to renew my policy in the last year was good when I had but in this current climate it all comes down to money. No discount for loyalty, work both ways.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Jack

I started a live chat as I had an issue getting into my online account, Jack sorted the issue in no time.
Excellent customer service, thank you

17 August 2026
Unprompted review
Rated 1 out of 5 stars

Deficient policy detail

When taking out insurance with a Yoga Lite policy at no point was it made clear that this policy does not have windscreen cover. I have never, in 50 years of insuring a car, had a policy that does not have windscreen cover. This should be emphasised at the point of taking out cover. To add insult to injury I am now getting emails from Yoga telling me how easy it is to make a windscreen claim. Any saving I made with this policy will now be gobbled up my paying for a new windscreen.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Super Speedy Service!

First off, very cost effective and great value for no nonsense insurance. Everything you can manage online, so no hanging on the phone for hours.
If you do need any help or assistance, there are real folk on the online chat. I had cause to need to talk to someone and I got through to Jack within a couple of minutes and he sorted out my issue no problem.

Great service and staff - happy to recommend.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Jack was great

Jack was great, understood the problem, communicated the consequences and sorted it for me. It’s a very easy insurance that I’m now on a monthly rolling contract as a loyal customer. Didn’t wait too long to speak to Jack either.

17 August 2026
Unprompted review

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