Yeep! Reviews 

When I input my code it opened a compartment that already had someone else's parcel in it. When I closed it again, there was no way to request another compartment and I couldn't then reuse my code.
No idea if the other parcel went to it's intended recipient or my customer.
I was unable to report this major security flaw to YEEP as there was no way of contacting them on their website.

My parcel with jewelry in it has never been found after 4 months. Warning "DON'T USE THEM EVER". !!

put some 90 pounds prada shoes in the box . it didnt register lost my money . would rate zero if i could

Awful!!!! Went to 2 different lockers last night, neither would scan my item. Ended up coming back home with my parcels. What an utterly useless system.

Had an IPad delivered to one of these lockers on a Monday. No code sent and no acknowledgment of my position. On the Saturday Yeep had the lockers removed complete with my iPad and god knows how many other parcels.
Apple have been very good and have issued a replacement immediately and still nothing from this monkey yeep outfit. They do all they can to ignore you whilst walking off with your parcel.

I don’t think they’ll be trading much longer. Be warned.

Trying to send a parcel using these lockers is a nightmare. Sending a UPS parcel requires the app (which I found out at the locker). The app itself barely works, on iPhone it was crashing consistently after hitting send parcel, switching to android it gets past that, but the QR code was producing the wrong parcel id. After manually entering the parcel number (note it requests a number but it isn't actually a number [contains alphabetical characters]) it starts to connect to the locker but then gave me "cannot open door". Walked to two other lockers to re-attempt but those would not even turn on

I don't understand how these were pushed out so widely with seemingly no testing of them and their app. Really poor

Would rate less than 1 if I could.

Used the locker with a QR generated from a vinted purchase. The locker accepted my parcel. No tracking was ever updated. You can’t get hold of Yeep so you have to go through DPD. Except DPD won’t speak to you unless you have a delivery address which I didn’t because all I had was a QR code through vinted. Vinted won’t help and me and my buyer are out of pocket for at least 25 days to allow for ‘not shipped’ status and for vinted to investigate. Just waiting for my buyer to see if she can give me the address of the locker so I can try and contact DPD again.

Absolutely atrocious, I have used most of the ‘locker services’ in the last few years and Yeep! have to be THE WORST one ever.

Was sent the QR code and the locker code via email, went to collect and got a ‘Barcode Error’ when scanning the QR code, exactly the same when I putting the locker code numerically.

Tried the following day with the same results, two other people had EXACTLY the same issue.

Tried today as I got an email from Yeep! telling me the parcel would be returned if I didn’t collect it, had exactly the same issue again.

3 people with the same problem…

Cannot talk to anyone as they only offer an email support option… no good at all when you are waiting at the locker with an issue.

Avoid yeep !!!! When placing a medium parcel in the box it will open a small then you choose the medium so close the small , now whatever box you get to place your item in the parcel in the small box will get your label and you WILL lose you item your sending and will receive zero customer help , if you use this terrible delivery system its your own fault , Google them its the absolute worst company

I'm trying to return an item and the supplier uses UPS , that's fine but UPS gave me a Yeep locker drop off. First time user of Yeep. Very unimpressed!! Scanner on lockers unable to read the parcel barcode. Reluctantly installed the app. Clunky and obscure. Eventually got the locker open. No receipt yet. Luckily I videoed my parcel going in.
Wasted about 15 minutes.
Avoid!!!

Parcel dropped off, but was never collected. No drop-off confirmation was sent so I can't make a claim.

Also they're impossible to get in contact with

I wish I had checked these reviews before using a Yeep locker. I dropped off 3 DPD Vinted parcels and received no confirmation and they didn’t show as shipped on the Vinted or DPD tracking. I emailed Yeep and was initially optimistic as they replied quickly to say there was a technical issue with the locker which they were working to fix and the tracking updated to show that the parcels had been dropped off. 3 weeks later the parcels haven’t moved from the locker and Yeep have ignored all of my follow up emails.

The YEEP technology hasn't worked for me. My parcel was delivered by UPS to a YEEP! locker in Bournemouth on 17 March. In the subsequent week I visited on 5 occasions and on each occasion tried multiple times to access my parcel using the PIN code provided, the QR code and the YEEP! App. None of them worked. On 24 March UPS were meant to collect the parcel but they have now visited on 6 occasions and have been unable to access the locker. There doesn't seem to be any way that even UPS can raise a complaint with YEEP and recover the parcel.

I ordered a pair of trainers from Vinted as I felt mine were wearing down. Thought if I had them delivered to a locker it would be easier to pick up. Got a message on Thursday to say they were ready. Got to the locker, it registered the code but not a click or any noise to suggest a door opening despite what it said. Been in discussion since Thursday with DPD and Vinted, this is now Monday and I still can’t access it. And now it seems like the locker has shut itself down and the locker helpline doesn’t fancy picking up! I’d avoid these lockers like the plague they clearly don’t work at all! Who knows if I’ll ever get the trainers or if the seller gets their product back!

No tracking number was provided, and my parcels were lost as a result. This has led to unexpected charges of over £400. I would strongly advise others to avoid this company at all costs.

I would give no stars. I have no problems with inpost they are *chefs kiss* and I presumed this would be a similar experience. I was WRONG!!!!! Wow these lockers suck and so does this company and dpd. I had no idea what I was doing but I scanned the QR code like instructed and a locker opened. I popped my parcel in - a very expensive bottle of perfume - shut the door and the screen went blank. No recognition of putting the parcel in and no update on vinted. The parcel has now been lost or stuck for weeks with neither dpd or yeep wanting to help yet just continuously saying to contact the other party. Both useless. I will never ever shop DPD/YEEP again. I lost my perfume, my money, my time and got a bad review on vinted for what?

Lost my parcel as no tracking provided in YEEP locker. They can be opened up by a random passer by just by selecting a number after you have left too!

Was asked to drop a parcel off to a Yeep! locker on behalf of a UPS returns. I printed the label and was given no other instructions. So popped to my local Yeep! only to find out that I HAD to have the Yeep! App before I could drop off the parcel. So stood in the rain downloading the app first failing for Yeep! the need to have the app even with a preprinted label and second no shelter near by whilst you make a new user download the app. The locker has a wake me button that you have to either hold down or press multiple times to wake the locker and eventually the locker and app, if you are lucky, might connect. The locker initially opened a compartment way to small for my parcel, clearly they start with the smallest and then make you close the door and tell it to open the next size up. Once the door is shut you have to tell it the door is closed via the app and then tell the locker you are finished in the app. Once I clicked finished on the app I was greeted with an update that said Invalid. After 10 minutes of going back and forth from locker to my car trying to sort out the app status I decided to contact their costumer service only to discover there isn’t one, literally there isn’t one, you are told to contact your courier. I was so frustrated at this point as I had been trying for almost 40 minutes to simply drop off the parcel. Finally I found on their own website that the app status might not update for many hours until the locker system syncs with their main system. Oh and I’ve also not mentioned the tiny 8 bit screen that looks like it’s off a 90’s Nokia, next to useless. Frankly I will never use one of these again, and as soon as my parcel arrives with the courier I’ll be deleting their app, fingers crossed it actually gets there.

Do not use these lockers!!!!!

Dropped off 3 Vinted orders using the QR codes provided. No proof via email or text apart from the tracking through Vinted and nothing further!

I have no idea if they have been picked up by DPD. And that was 2 weeks ago. Just states they’ve been dropped off in a locker with no further tracking updates.

Just to add I read these reviews since and took the steps that are being responded by Yeep…don’t bother it’s a waste of time. The DPD email does not help you and tell you contact Vinted and Vinted do nothing. It’s a sh*t show!

Please avoid these lockers!!!

Just to add to the misery, I ordered something on Vinted and chose the DPD locker option. The tracking from DPD was accurate, the collection from the seller, it’s arrival at the sorting office etc. after a couple of days I get a notification it’s been delivered to “TO LOCKER” at 7pm. I’m not given any instructions on how to collect, no code, nothing. Then 5 hours later I’m advised it’s being returned to the sender, no reason given. DPD auto help (AI) just keeps saying it’s been delivered to “TO LOCKER” and I need to contact the sender if that’s not me. Both DPD and Yeep are useless and should be avoided at all costs.