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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company, often finding it to be a suitable and superior alternative to Skype for international calls. Customers appreciate the ease of use, transparent pricing, and the ability to make calls to landlines and mobiles at very affordable rates. Many highlight the simplicity of the app and the straightforward sign-up process, making it accessible even for those less tech-savvy. The service is frequently praised for its reliability, clear sound quality, and consistent connections, even when calling from various international locations. However, some people mentioned issues with call quality, such as calls cutting out or not connecting, and occasional problems with incoming calls not getting through. A few other people also felt that mobile connection rates, particularly to certain regions, were too expensive and that call charges were not always transparent, with some experiencing unexpected deductions from their balance.

What people talk about most

User experience

Customers generally report positive experiences with the user interface, highlighting its ease of use, clear... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising its convenience and effectiveness for... See more

Price

Consumers find price to be a positive aspect, with many reviewers highlighting the affordability and value... See more

Application

Customers consistently note positive experiences with the app, with many finding it to be a superior and... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers finding the service a superb life saver for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Since the effective demise of Skype I have found Yada phone a suitable alternative. My only minor qualm is that I have to keep entering +44 to prefix my UK telephone calls. There seems no way to def... See more

Rated 5 out of 5 stars

Living in Germany, I used to rely on Skype to make calls to U.S.-based accounts (banks, apps, institutions, etc). I was thrilled to find Yadaphone as a replacement. I love how easy the access is (no n... See more

Rated 5 out of 5 stars

I have tried and inquired about 2 other internet phone svces after Skype was terminated earlier this year, and was not satisfied with any. Then I was recommended Yadaphone about 2 months ago. I hav... See more

Rated 5 out of 5 stars

Excellent Alternative to what was once Skype for me. Easy to use, quickly set up, mostly fair prices and simple payment. Exactly what I have been looking for ! My only issue is that current... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New user

I had initial problems involving audio sound, but on contacting customer service I was pointed in the right direction and acquired a new headset which solved the issue.My calls proceeded without any further issues and would recommend it to other users.

31 March 2025
Unprompted review
Yadaphone logo

Reply from Yadaphone

thanks a lot, great to hear we managed to sort out your issues 🤗

Rated 5 out of 5 stars

Fast, simple and effective.

Fast, simple and effective. It just does what you need it to do without any confusing interfaces or upsells.

8 April 2025
Unprompted review
Yadaphone logo

Reply from Yadaphone

Thank you for the great review Damian 🤗

Rated 5 out of 5 stars

The service is fast

The service is fast, easy to use, and offers clear, reliable call quality to the USA at affordable rates. I appreciate the simple interface, transparent pricing, and overall smooth experience—it just works!

7 April 2024
Unprompted review
Yadaphone logo

Reply from Yadaphone

Thank you, we are doing our best!

Rated 5 out of 5 stars

Simple and very good customer service

Simple and very good customer service. Clean site with simple and easy screen which help greatly. Reliable. You can pay via PayPal or any other method. It's as affordable as Skype was. No monthly subscription. Pay as you use.

26 March 2025
Unprompted review
Yadaphone logo

Reply from Yadaphone

Thank you so much for the review Jose!

Rated 5 out of 5 stars

Another excellent calling web app after Skype

The web app is great! The call quality is high, and I am very satisfied. I can use it to call anywhere abroad with low rates plus now I can use a caller ID to be shown to the other person I am calling.

13 March 2025
Unprompted review
Yadaphone logo

Reply from Yadaphone

Thank you so much for your support Nicolas!

Rated 5 out of 5 stars

Hi thanks to Yadaphone i just…

Hi thanks to Yadaphone i just desinstalled and stopped Skype ! Great idea , the phone is simple and worked perfectly ( called twice USA from Australia !)! I took the 20 dollars option for USA from Australia price is really low i still have 18.95 for my other international calls ! Thank you Yadaphone !:) Really guys have a try as Skype is ending it's services in May 2025... such a relief to find Yadaphone ! And it works from a browser Also ! So you can even phone from a computer in Cybercafe ( India or other countries..) !

20 March 2025
Unprompted review
Yadaphone logo

Reply from Yadaphone

Thank you so much, reviews like this is what keeps us going ❤️‍🩹

Show reviews in all languages. (156 reviews)

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