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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company, often finding it to be a suitable and superior alternative to Skype for international calls. Customers appreciate the ease of use, transparent pricing, and the ability to make calls to landlines and mobiles at very affordable rates. Many highlight the simplicity of the app and the straightforward sign-up process, making it accessible even for those less tech-savvy. The service is frequently praised for its reliability, clear sound quality, and consistent connections, even when calling from various international locations. However, some people mentioned issues with call quality, such as calls cutting out or not connecting, and occasional problems with incoming calls not getting through. A few other people also felt that mobile connection rates, particularly to certain regions, were too expensive and that call charges were not always transparent, with some experiencing unexpected deductions from their balance.

What people talk about most

User experience

Customers generally report positive experiences with the user interface, highlighting its ease of use, clear... See more

Service

Reviewers highlight ambiguous aspects of service, with many praising its convenience and effectiveness for... See more

Price

Consumers find price to be a positive aspect, with many reviewers highlighting the affordability and value... See more

Application

Customers consistently note positive experiences with the app, with many finding it to be a superior and... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers finding the service a superb life saver for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Since the effective demise of Skype I have found Yada phone a suitable alternative. My only minor qualm is that I have to keep entering +44 to prefix my UK telephone calls. There seems no way to def... See more

Rated 5 out of 5 stars

Living in Germany, I used to rely on Skype to make calls to U.S.-based accounts (banks, apps, institutions, etc). I was thrilled to find Yadaphone as a replacement. I love how easy the access is (no n... See more

Rated 5 out of 5 stars

I have tried and inquired about 2 other internet phone svces after Skype was terminated earlier this year, and was not satisfied with any. Then I was recommended Yadaphone about 2 months ago. I hav... See more

Rated 5 out of 5 stars

Excellent Alternative to what was once Skype for me. Easy to use, quickly set up, mostly fair prices and simple payment. Exactly what I have been looking for ! My only issue is that current... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
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1-star

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Skype is gone - this is the solution

I used Skype to make international phone calls for over 15 years... now that it's gone I was looking for an alternative. I researched about a dozen alternatives and tried several until I finally settled on yadaphone. It's straight forward and works great for international phone calls so far. Keep up the great work guys!

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Surprised how clear it was

Surprised how clear it was, called my useless bank in Australia whose website doesn’t work in Korea.
Much much cheaper than using the minutes in my mobile plan.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Simple and efficient.

Just perfect. In less than 10 mins I signed up, estimated how much the phone call would be, added money, and finally made the call. The quality of the phone call was also excellent.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Simply incredible

This is unbelievable. I only got to know about Yadaphone today, and I was instantly impressed with its ease of use. Given that technology isn't one of my strong suits, this means a lot to me. No time wasting in installing or mis-installing a piece of technology I have no idea how to use. The tariff was another magnet for me. I believe it's really affordable. Kudos to all the people behind Yadaphone.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

A great service THE BEST SO FAR.. !!!

A great service – honest, simple, and works well!
I really like the service, the audio quality was clear and easy to understand.

The interface is clean, the service is simple to use, and the support responds quickly to any questions. The billing is clear and transparent, which I really appreciate.

I can wholeheartedly recommend Yadaphone. I’ve searched the internet thoroughly, and haven’t found anything better. If you want to call landlines over the internet like you used to with Skype – this is the best solution out there.

tom — Lake Constanze Switzerland

11 July 2025
Unprompted review
Rated 5 out of 5 stars

This app does exactly what I needed

This app does exactly what I needed: to easily and cheaply call landlines from other countries; a perfect replacement for Skype. Signing up and loading some money into the app was a breeze. The sound quality was good.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Finally I can get into my daily conference call

I tried a lot of other companies to connect to a specific conference call number in the USA from Europe. Even though I could call other USA numbers fine, for some reason this one never worked. I think my French provider was blocking this number for some reason. Yadaphone is the only service that I can dial directly from my computer (bypass my phone). It works perfectly, I get into the call immediately.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

A Solution To Call Landline

A great solution to call landline after Microsoft decommissioned Skype. No limitation on the countries to make a call. Can buy credits at any $ amount, up to how much we need it. Really convenient!

6 July 2025
Unprompted review
Rated 4 out of 5 stars

Tried this out, and pleased so far

Tried this out, like many, on the lookout for Skype alternatives. I like the simplicity of its design, the brevity and straightforwardness of the sign-up process, with minimal information required to create and activate an account, and love its being entirely web-based and easily accessible from any device anywhere no software required. Did a couple of calls while abroad and worked as intended. When I did experience minor issues I notified customer support which was quick in getting back to me and take corrective action. So far, so good: this service provides just what I needed, and I am sure it will further improve over time as it gets more established.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Simple and convenient to use

Very simple and convenient to use. Adding credits is also straight forward. You can also check the charges for each country to get an estimate of how much it'd cost you to make the calls.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Alternative to what was once…

Excellent Alternative to what was once Skype for me.

Easy to use, quickly set up, mostly fair prices and simple payment.

Exactly what I have been looking for !

My only issue is that currently mobile-connection rates for Germany are somewhat high.

It would be great if Yadaphone could be downloaded as a stand-alone program for Windows Desktop users at some point !

1 July 2025
Unprompted review

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