I found their website and ordering process very easy to use. Their measuring and fitting guides were easy to follow. I placed the order and received the blinds all well within the timeframe they had... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered two blind one came damaged by the carrier, I then phoned the office and spoke to Chris who was very helpful and resent the replacement blind out in good time, he also kept me updated w... See more
Company replied
As a returning customer I can highly recommend this company, their products and their customer service team. Sadly on this occasion when we opened the package containing the “ head rail” we saw t... See more
Company replied
This is 2nd order. Very happy with the my purchase. Found YBD to be one of the few companies selling different colour frames for Perfect fit blinds and the purchased mahogany colour frames were perfec... See more
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Company details
Written by the company
Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.
Contact info
., United Kingdom
- 0800 029 1678
- support@yourblindsdirect.co.uk
- www.yourblindsdirect.co.uk
4.6
Excellent
187 reviews
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Replied to 100% of negative reviews
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V good would recommend
14 August 2022
Reply from Your Blinds Direct
Steven,
Thank you for your kind words, we try our best. YBD
Great blinds, let down by delivery company
Ordered 3 blinds, delivered within 10 days and happy with them.
The largest 1400mm wide is very heavy to lift up and need a hand but the smaller ones are fine.
The delivery driver left them with a neighbor but didn't put a card through so we didn't know they had been delivered, they had them for 2 days due to working patterns
5 August 2022
Reply from Your Blinds Direct
Paul,
Thanks for leaving us a review. Unfortunately have no control over the couriers’ working practices, but I will pass your feedback on. A despatch confirmation was sent by us on 1st July at 09.15, this may have ended up in your junk/spam box.
I have had nothing but great service
I have had nothing but great service, reasonably quick delivery (before estimated delivery date) and the fit and quality of the blind is great, looks great seems well made not alot more I can say
20 July 2022
Reply from Your Blinds Direct
Steve,
Thanks for taking the time to write us a review, we appriciate it. YBD
Very good quality
13 July 2022
Unprompted review
Reply from Your Blinds Direct
Justyna, thanks for the review :) YBD
Great service and great choice of blinds.
Great service and great choice of blinds.
Excellent quality for the money.
Would buy from them again.
6 July 2022
Reply from Your Blinds Direct
Kath,
Thank you for your review, always a pleasure hearing feedback.
YBD - Chris
Reply from Your Blinds Direct
Umesh, thanks for taking the time to review our products and service.
YBD - Chris.
I haven’t actually bought anything from…
I haven’t actually bought anything from this company but wanted to leave a review to draw attention to Chris in technical support. I ordered blinds elsewhere which weren’t quite right (bit of a grey area as to who was at fault) and the company did next to nothing to help me so I desperately emailed a few other blinds companies for advice. Chris was the only one who replied with an answer and went above and beyond to help me, including links to videos, photos and helpful, knowledgeable advice. I can’t rate him highly enough for helping me out when he owed me absolutely nothing. If the owner is reading- get this guy a pay rise! He’s an absolute asset to the company in this day and age when nobody seems to care anymore about customer service.
17 June 2022
Unprompted review
Reply from Your Blinds Direct
Wow.....Thank you Debbie for the beautiful acknowledgment, it really means a lot. Unlike a lot of other companies that couldn't care less as soon as they have your money, we try our best to pass on our expertise though excellent customer service.
*Chris*
Good service and simple to use web site.
23 May 2022
Reply from Your Blinds Direct
Hi Neil,
Thank you for taking the time to write us a review. We love hearing from our customers. :) YBD
Reply from Your Blinds Direct
Angela,
Thank you for a brilliant review.
We have found more and more people are turning to DIY fit their blinds and saving huge amounts in the process.
Reply from Your Blinds Direct
NIck, Thanks for the super review. Come back any time.
Excellent blinds
Excellent service , excellent blinds with super fast delivery, blinds are very well packaged , had great communication from Chris in technical support,
would highly recommend your blinds direct and will definitely use again ,
30 March 2022
Reply from Your Blinds Direct
Terry,
Thanks for the awesome review we appreciate it.
Come back anytime :)
Excellent service throughout process
Excellent service from advice over best fabric ranges for in my bathroom, through swift, well packed delivery to follow-up advice on a problem resulting in my faulty installation! Now all installed and working well (and automatically!)
7 February 2022
Reply from Your Blinds Direct
Amanda, Thank you for your lovely review. Glad we managed to solve your issue quickly.
Super smashing great
3 February 2022
Reply from Your Blinds Direct
Mark,
Thank you for your short, but brilliant review. This made us chuckle. :)
Very helpful customer services advisor…
Very helpful customer services advisor available by phone and delivery of quality product well within expected timeframe.
Thanks
28 January 2022
Reply from Your Blinds Direct
Thanks JH!
It's so nice of you to take the time and write us a review.
Come back anytime :)
Reply from Your Blinds Direct
Julie,
Thank you for taking the time to send us an excellent review.
We hope to see you again.
Merry Christmas, YBD.
Amazing blinds and service
Amazing blinds and service, very helpful on the phone and followed up with everything
6 October 2021
Reply from Your Blinds Direct
Fiona,
Thank you for your review of our site and service, it was a pleasure dealing with you.
Reply from Your Blinds Direct
Thanks again Ron,
We always try to combign a quality product with a fair price. Your honest review gets a big thumbs up from all of us here.
Fantastic service at a great price…
Fantastic service at a great price ..quick delivery and well packaged ..will be using again soon
8 June 2021
Reply from Your Blinds Direct
Alexander,
We appreciate the kind words. Thank you for supporting our business. Enjoy your Senses Roller blinds
Lovely blinds well made
Lovely , top quality blinds! Perfect for what I wanted in my bedroom! Great service thanks
20 May 2021
Reply from Your Blinds Direct
Sally,
Thank you for the kind words, it is much appricated.
What a great fabric choice!
See you again,
Chris.
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