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youknow.co.nz Reviews 

182
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TrustScore 4.5 out of 5

4.7

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting that items like hoodies and tees are durable, warm, and comfortable for everyday wear. Shoppers also highlight the friendly staff and wonderful store atmosphere, describing the team as extremely helpful and welcoming during visits. Many people love the vibrant community vibe and find the online store very easy to navigate when purchasing new items. Some reviewers were not happy with order fulfillment and customer support, mentioning missing promotional items, slow communication, and frustrating return processes. A few consumers also noted minor annoyances like itchy clothing tags, alongside difficulties with getting proper support assistance.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and stylish appeal... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing them as friendly, welcoming, and... See more

Quality

Reviewers mention positive feedback about quality, consistently expressing high satisfaction with the... See more

Service

Customers report appreciation and satisfaction with the service provided by the staff. Consumers frequently... See more

Customer service

Consumers find customer service to be exceptionally positive. Reviewers frequently praise the helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant quality clothing, I have decked all my grandkids (aged 2-7 ) with the warmest winter tracksuits I’ve ever found. Quick delivery means you are never waiting long to receive your order. I woul... See more

Rated 5 out of 5 stars

I recently purchased some things on their sale and as a result got a free tee. I didn't get the tee with my order, but they sent it separately to me in Sydney at their own cost. Always top quality go... See more

Rated 5 out of 5 stars

I love this store - the staff are so helpful and friendly. YouKnow's hoodie are the best in the business, such beautiful quality. I'm also a huge fan of their Nothing range. So nice to have something... See more

Rated 5 out of 5 stars

Great quality brand and even better family-like community it's created. Always happy to support this brand and if i were to pick a favourite garment - it would have to be the Nothing by You Know Hoodi... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Printed Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Written by the company

Since the day we started back in 2017, YOUKNOW. has been built bit-by-bit with the help of friends, whanau and most importantly our wider community. The brand couldn’t have started more organically even if we tried. Since those first plain black t-shirts, we’ve always tried to stay true to ourselves. Getting our friends and whanau to model, the super creatives to take the photos & even parents to help pick and pack orders. Since then, we have grown and turned this passion project into a reality. We are on a mission to become a household name in fashion in Aotearoa.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

182 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(182)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Ordered 3 hoodies only received 2…

Ordered 3 hoodies only received 2 emailed as soon as I got package haven’t replied. Also was missing the “free shirt” that supposedly got if spending over $149 I spent over $200 and didn’t even get it

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Nothing Range 👌

It's the Nothing range for me tbh,the hoodies are everything,it's giving me the hoodie Ive always wanted and needed,so I had to have the 3 available,👁️just know that 🫵 know I'm going for the tees b4 they also sell the hell out, just like these hoodies will 200%,Winning 🤑

10 September 2025
Unprompted review
Rated 5 out of 5 stars

YOUKNOW Clothing has great products…

YOUKNOW Clothing has great products which are high quality. They also engage really well with their community and are so good to deal with. the YK Move event in Auckland was amazing

2 August 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, well made products! Great customer service!! Highly recommended!

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Super Friendly Team

I always love visiting YouKnow - super friendly team and everything is so wearable and comfortable. I'm living in my drift pants and box tee's!

9 April 2025
Unprompted review
Rated 5 out of 5 stars

I love this store

I love this store - the staff are so helpful and friendly. YouKnow's hoodie are the best in the business, such beautiful quality. I'm also a huge fan of their Nothing range. So nice to have something different coming out of a local brand, well done!

9 August 2025
Unprompted review
Rated 5 out of 5 stars

Fast & Easy

Fast & Easy! I love the new range and how diverse the brand has evolved this year. The order was easy breezy & the delivery was quick. Awesome work team 🙌🏽

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Love all my YK gear

Love all my YK gear. Hoodies are thick heavy material & wash really well. Got a bunch of new tees & another Hoodie last week, all were the same high quality & style. Wish they had a local store but i’m happy to ship it to Aussie

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Brand, Greater Community.

Great quality brand and even better family-like community it's created. Always happy to support this brand and if i were to pick a favourite garment - it would have to be the Nothing by You Know Hoodie.

12 August 2025
Unprompted review

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