youknow.co.nz Reviews 

182
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting that items like hoodies and tees are durable, warm, and comfortable for everyday wear. Shoppers also highlight the friendly staff and wonderful store atmosphere, describing the team as extremely helpful and welcoming during visits. Many people love the vibrant community vibe and find the online store very easy to navigate when purchasing new items. Some reviewers were not happy with order fulfillment and customer support, mentioning missing promotional items, slow communication, and frustrating return processes. A few consumers also noted minor annoyances like itchy clothing tags, alongside difficulties with getting proper support assistance.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and stylish appeal... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing them as friendly, welcoming, and... See more

Quality

Reviewers mention positive feedback about quality, consistently expressing high satisfaction with the... See more

Service

Customers report appreciation and satisfaction with the service provided by the staff. Consumers frequently... See more

Customer service

Consumers find customer service to be exceptionally positive. Reviewers frequently praise the helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant quality clothing, I have decked all my grandkids (aged 2-7 ) with the warmest winter tracksuits I’ve ever found. Quick delivery means you are never waiting long to receive your order. I woul... See more

Rated 5 out of 5 stars

I recently purchased some things on their sale and as a result got a free tee. I didn't get the tee with my order, but they sent it separately to me in Sydney at their own cost. Always top quality go... See more

Rated 5 out of 5 stars

I love this store - the staff are so helpful and friendly. YouKnow's hoodie are the best in the business, such beautiful quality. I'm also a huge fan of their Nothing range. So nice to have something... See more

Rated 5 out of 5 stars

Great quality brand and even better family-like community it's created. Always happy to support this brand and if i were to pick a favourite garment - it would have to be the Nothing by You Know Hoodi... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Printed Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Written by the company

Since the day we started back in 2017, YOUKNOW. has been built bit-by-bit with the help of friends, whanau and most importantly our wider community. The brand couldn’t have started more organically even if we tried. Since those first plain black t-shirts, we’ve always tried to stay true to ourselves. Getting our friends and whanau to model, the super creatives to take the photos & even parents to help pick and pack orders. Since then, we have grown and turned this passion project into a reality. We are on a mission to become a household name in fashion in Aotearoa.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

182 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(182)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is why you should shop @ You Know Clothing 🫶🏾

You cannot go wrong with YouKnow Clothing. Been my go to brand for the last few years & has been a great present filler for my whanau who absolutely love wearing You Know Clothing also. Because I am a shifter, I am always so blessed to see The Morning Shift merch up when they drop it! S/o to Webby & the whole team at You Know for blessing our FB/IG/TT Feeds always! The only ads I approve of haha! Much love team & god bless you all! 🙏🏾

28 November 2025
Unprompted review
Rated 5 out of 5 stars

I love youknow as a whole

I love youknow as a whole. The company, the clothing, the quality and style is outstanding. My favourite brand of all time. I finally got to go in store last June (I'm from Dunedin and went to Auckland) and loved seeing the clothing on the racks and thought the customer services was so good. I loved how they took the size/style you wanted, and instead of giving you the one off the rack, they go out back and get you a freshly packed item already folded and in the youknow bag. I thought that was a really nice touch. The only down side is the website. It's frustrating when things you've added to your cart disappear when you go to pay for them because they've been sold to someone else.

29 June 2025
Unprompted review
Rated 5 out of 5 stars

YouKnow is overall amazing…

YouKnow is amazing at how quick the turnaround on orders are from the moment you purchase to receiving your items within a matter of days. Clear communication as well whether it’s upcoming promos or regarding your orders. Never had an issue with any of their clothes as they’re made with great quality.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

YOUKNOW is epitome of QUALITY

Clothing, the designs and the overall vibes. All definitions of quality! Love that you can get an outfit for everyone in the family from this brand. Even better with TMS being a part of the brand. Sooo.. when's the next pop up in Sydney 👀❤️

29 January 2026
Unprompted review
Rated 2 out of 5 stars

When it comes to the children’s…

When it comes to the children’s clothings. I noticed that the tags on the back were irritating and itching my little one. My little one has never had any issues with his skin. Maybe with the children’s clothing go a bit more soft on imprinting your labelling tags on the children’s clothes.

19 November 2025
Unprompted review

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