youknow.co.nz Reviews 

182
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing, noting that items like hoodies and tees are durable, warm, and comfortable for everyday wear. Shoppers also highlight the friendly staff and wonderful store atmosphere, describing the team as extremely helpful and welcoming during visits. Many people love the vibrant community vibe and find the online store very easy to navigate when purchasing new items. Some reviewers were not happy with order fulfillment and customer support, mentioning missing promotional items, slow communication, and frustrating return processes. A few consumers also noted minor annoyances like itchy clothing tags, alongside difficulties with getting proper support assistance.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and stylish appeal... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing them as friendly, welcoming, and... See more

Quality

Reviewers mention positive feedback about quality, consistently expressing high satisfaction with the... See more

Service

Customers report appreciation and satisfaction with the service provided by the staff. Consumers frequently... See more

Customer service

Consumers find customer service to be exceptionally positive. Reviewers frequently praise the helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant quality clothing, I have decked all my grandkids (aged 2-7 ) with the warmest winter tracksuits I’ve ever found. Quick delivery means you are never waiting long to receive your order. I woul... See more

Rated 5 out of 5 stars

I recently purchased some things on their sale and as a result got a free tee. I didn't get the tee with my order, but they sent it separately to me in Sydney at their own cost. Always top quality go... See more

Rated 5 out of 5 stars

I love this store - the staff are so helpful and friendly. YouKnow's hoodie are the best in the business, such beautiful quality. I'm also a huge fan of their Nothing range. So nice to have something... See more

Rated 5 out of 5 stars

Great quality brand and even better family-like community it's created. Always happy to support this brand and if i were to pick a favourite garment - it would have to be the Nothing by You Know Hoodi... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Printed Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Written by the company

Since the day we started back in 2017, YOUKNOW. has been built bit-by-bit with the help of friends, whanau and most importantly our wider community. The brand couldn’t have started more organically even if we tried. Since those first plain black t-shirts, we’ve always tried to stay true to ourselves. Getting our friends and whanau to model, the super creatives to take the photos & even parents to help pick and pack orders. Since then, we have grown and turned this passion project into a reality. We are on a mission to become a household name in fashion in Aotearoa.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

182 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(182)

143 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant quality clothing

Brilliant quality clothing, I have decked all my grandkids (aged 2-7 ) with the warmest winter tracksuits I’ve ever found. Quick delivery means you are never waiting long to receive your order. I would highly recommend this clothing to anyone who likes good style 😁

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Super fast shipping. Love the quality just overall amazing 😍

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Our staff were great

Today our staff were great. Very accommodating and friendly. Made my shy daughters experience more fruitful than she thought and she walked away happy

31 January 2026
Unprompted review
Rated 5 out of 5 stars

YOUKNOW WHATITIS

Everything that youknow are and all there products and what they stand for, there kaupapa and waka they are on is outstanding. There is nothing they do wrong. The clothes are top range top quality there customer service is second to none, postage and handling is spot on. They have your Order packed and ready literally once you pay. Like nothing can fault these guys accept for maybe opening a shop up in Perth.
Chur whānau mauri ora!!!

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Top quality products and customer service

I recently purchased some things on their sale and as a result got a free tee. I didn't get the tee with my order, but they sent it separately to me in Sydney at their own cost. Always top quality goods with great customer service. Will always order from there and hopefully visit their store next time I'm in Auckland.

7 November 2025
Unprompted review

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