Our old car had some issues, so we approached Skoda to assess the options - From our first introduction to Zak Evans he took the process of getting a new car from start-to-finish with professional... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I purchased a car from Yeoman's Skoda Bridgewater some 4 years ago and have been trying to source a new vehicle. I have been speaking to Zak Evens, who has been very helpful in trying to obtain the... See more
Company replied
We were looked after by Demetri at the Exeter branch of Yeomans from start to finish. His advice and care throughout the purchase was invaluable. His knowledge of the ID Buzz was fully rounded which w... See more
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We had the pleasure of Sullivan being our sales executive to purchase my new car. From start to finish he was so kind and helpful, listening to what I needed in a car and helping in so many ways to ma... See more
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Company details
Written by the company
Visit Yeomans a family owned business with car and van dealerships all along the South Coast of England, from Helston at the very tip of Cornwall to Brighton in East Sussex. We live our motto "Built on trust". We proudly represent Audi, VW, VW Commercial, Honda, Toyota, Nissan, Peugeot, Hyundai, Citroen, Vauxhall, Skoda and DS Automobiles. Please contact us for a great range of New and Used cars and vans for both Retail and Fleet customers, as well as Parts, Servicing and MOT. We would love to see you.
Contact info
Yeomans House, Littlehampton Road, Ferring, Worthing, BN12 6PB, West Sussex, United Kingdom
- www.yeomans.co.uk
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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Yeomans Skoda Exeter
Paul at Yeomans Skoda Exeter could not have been more helpful. He went above and beyond to ensure that the purchase of our new car went smoothly. Would highly recommend!
1 August 2025
Unprompted review
Reply from Yeomans
Thanks so much for taking the time to leave us this fantastic review. It's wonderful to hear that Paul provided you with such an excellent experience and that he made the purchase of your new car go so smoothly. All the best, from the Yeoman's Exeter team
Picked up our new hybrid today
Picked up our new hybrid today, Nigel was the perfect mix of professional and friendly, spending time to explain all the differences from the cars we traded in. More than 20 cars now from Yeoman's Torquay, it's great to find a dealership you can trust, who always help with any issues, give you a fair price for your old cars and are always on the end of the phone if you need them. Can't recommend them highly enough, trustworthy, honest and they respect returning customers, always treating us like old friends. Brooke was a salesman when we first new him, now the manager and he is running a wonderful dealership.
31 July 2025
Unprompted review
Reply from Yeomans
Thank you so much for taking the time to share your wonderful experience! We're pleased to hear that you love your new hybrid and that Nigel provided you with such a professional and friendly handover.
It's truly a pleasure to have you as a returning customer, and we're incredibly grateful for your continued loyalty.
Warm regards,
The Yeoman's Torquay Team
I have my van into yeomans Exeter a…
I have had my van into yeomans Exeter a number of times and have been really pleased with the service that I have received. Especially Caroline whole has gone out of her way to get the work done on my van before I use it for our holidays.
30 July 2025
Unprompted review
Reply from Yeomans
Thank you for your great review! We're glad to hear you've consistently been pleased with the service at Yeomans Exeter. We pride ourselves on our team's dedication and commitment to our customers, and Caroline truly exemplifies that. We'll be sure to pass on your kind words to her. We hope you have a fantastic time on your holidays!
Beware of over charging
My daughter took her Juke to Yeomans Aldershot because of a problem with the transmission. They told her she would have to wait 2 weeks before they could look at he car and merely to inspect the vehicle would cost £160. Upon inspection Yeomans told her she needed a new gearbox and they would charge her £8500 to replace the gearbox. Scandalous!
16 July 2025
Unprompted review
Reply from Yeomans
Dear Mr Long.
We are obviously disappointed that you feel a 2 Star review is appropriate for our business, as we strive to give every customer a 5 Star service.
To clarify events, your daughter's car was not sold to her by Yeomans, and it has never been to Yeomans before for a service or repair of any sort.
It was recovered to our workshop with a gearbox fault, which our Nissan trained technicians ascertained was as a result of the oil cooler pipes having corroded so badly that all of the oil had leaked out, resulting in a catastrophic failure of the entire gearbox. Maintenance of these pipes is a routine service item, and it is therefore clear that either your daughter has not had the car serviced for a very long while, or that wherever she last took the car for a service failed to note that the oil cooler pipes were corroded. Either way, basic routine servicing would have prevented the gearbox from failing.
As an Authorised Nissan Dealership we can only supply and fit genuine new Nissan parts, and the cost of a new gearbox from Nissan is £6,862 without all of the other parts required to complete the replacement, plus labour and oil.
In summary, the gearbox has failed because it has not been maintained for an extended period, and the cost of replacement is dictated by the price of parts from Nissan GB not Yeomans.
In light of this update maybe you would consider removing your rather unfair 1 Star rating, and instead applying it to the garage that last serviced your daughters car - or your daughter herself if she has simply failed to carry out any routine maintenance for a prolonged period!
Please feel free to contact me if you would like to discuss the quote and the extent of the repair needed.
Kind regards, Fabion Kaatz, General Manager.
Amanda and team at Yeoman's Exeter staff are excellent
Yeoman's Exeter staff are excellent. I took my Cupra for some investigations - Amanda Way managed my expectations throughout, provided a loan car and kept me updated with progress. She was really kind to me. I felt really looked after.
23 July 2025
Unprompted review
Reply from Yeomans
It fantastic to know that you had an excellent experience with the team at Yeomans Exeter. We pride ourselves on clear communication and ensuring our customers feel valued, so hearing that Amanda managed your expectations, provided a loan car, and kept you updated, all while being incredibly kind, truly means a lot to us. We'll be sure to pass on your feedback to her.
Did they lie to me just so I would take the faulty vehicle?
I took delivery of a faulty vehicle back in January. It took a few month to get the issues resolved via my local VW garage in Glasgow. VW were excellent and i cannot fault them. This brand new vehicle was dropped at my house with the AA waiting to diagnose multiple faults. Not really how new vehicle day should go for any customer. Initially it looked like I was going to have to pay £1453.67 for the repairs on the vehicle. As it was delivered WITH the faults obviously i refused before common sense was seen.
Yeomans told me to go for a "fancy dinner" and bill them for it due to all the hassle. I was making payments for this vehicle through January, February and into March until it was 100% sorted and only then did I get it back. They appreciated me taking the faulty vehicle on delivery date(many others would have declined and sent it back) as logistically getting the faulty vehicle all the way back to Sussex from Glasgow would have been costly and inconvenient for Yeomans.
They never did pay for that meal despite being sent the receipt and chased up. CHLOE MARSH was the agent who made the offer and she has ignored my email on the subject since.
I feel I have given them long enough before leaving an honest review. Piss poor service. Forced to give 1 out of 5... More like zero.
18 March 2025
Unprompted review
Reply from Yeomans
Thank you for your feedback, and we sincerely apologise for the inconvenience caused.
Unfortunately, the vehicle experienced a breakdown on the day of delivery. As soon as we were made aware, we arranged recovery to a local service centre and worked with VWFS to ensure your hire car costs were fully covered. We also agreed to reimburse a meal cost as a goodwill gesture and requested a receipt to process the payment.
Regrettably, due to an internal oversight and a lack of further communication the receipt was not followed up and the reimbursement was not processed. We acknowledge this was our responsibility and sincerely apologise for the delay and frustration caused.
This was a broker sale and our contact with you was limited to resolving the issue on the day. Nonetheless, we take full accountability for not following up. The staff member involved has been spoken to, and she extends her sincerest apologies for the oversight.
Please resend the meal receipt at your earliest convenience and we will arrange immediate payment. Again, we are very sorry for the experience you’ve had and appreciate your patience.
Terrific team at Nissan Plymouth
Bought a used Nissan Qashqai from Yeomans in Plymouth. The salesman, Luke Mallett, was very helpful and patient. He talked us through the many options available to us and made the whole experience a good one!! We would thoroughly recommend him to see you through your purchase.
23 July 2025
Unprompted review
Reply from Yeomans
We're pleased to hear about your positive experience purchasing a used Nissan Qashqai from our Yeomans Plymouth dealership!
It's fantastic to know that Luke Mallett provided such helpful and patient service, making the entire process a good one. Thank you for choosing Yeoman's.
Just taken ownership of a Skoda Kodiaq…
Just taken ownership of a Skoda Kodiaq and she is a dream car. Yeomans were first class, in particular Sophie Carrott who dealt with our purchase from start to finish. We called at short notice in response to a special demonstrator vehicle sale and she was able to arrange our purchase in less than a week. Brilliant service, friendly and supportive approach, worked really quick to meet our request, and a superb, comprehensive handover
18 July 2025
Unprompted review
Reply from Yeomans
We're delighted to hear how much you're enjoying your new Skoda Kodiaq!
It also sounds like Sophie Carrott at Yeomans did an excellent job and we're pleased she was able to pull everything together so quickly for you. Providing a friendly, efficient service and a smooth handover is exactly what we aim for.
Thanks for taking the time to share your positive experience. We hope you have many great journeys in your Kodiaq!
Friendly and professional
Visited Honda Eastbourne today to enquire about a used Honda. Very welcoming on arrival by a trainee lady and Adam. All questions answered perfectly - very impressed. Dropped 1 star because parking is very poor. I would like to see a designated clearly signposted customer parking area thus avoiding the search for a space somewhere between the staff cars, used cars and those waiting for servicing.
22 July 2025
Unprompted review
Reply from Yeomans
Thank you for your review! We're delighted to hear that you were provided with a welcoming experience and all your questions were answered perfectly during your visit. We appreciate your feedback regarding the parking situation and we understand that finding a space can be challenging at Honda Eastbourne; we apologise for any inconvenience this caused. Your suggestion for a clearly signposted, designated customer parking area is valuable and we'll certainly be taking the idea on board as we continuously look for ways to improve our facilities for our visitors.
We recently purchased a new car from…
We recently purchased a new car from Yeomans and we had the pleasure of dealing with Brad Warren. We had a brilliant buying experience without any pressure. We looked into a second hand vehicle on behalf of our daughter but soon realised new was also a fantastic option. She has now bought the vehicle and can only say the service is faultless.
2 July 2025
Unprompted review
Reply from Yeomans
We're glad you had such a brilliant, pressure-free buying experience with Brad Warren at Yeomans. It's fantastic that you discovered a great purchase for your daughter and we are pleased to know she's experiencing faultless service too!
Thank you for sharing your positive feedback. We truly appreciate your business and kind words.
Recall
What was initially a nightmare with the DS Airbags situation.. I started to lose faith in the Citroen Concept however all was put right & what an amazing team are in Yeomans of Plymouth !!! Everyone was first class but a special mention must go to ‘ Ronnie ‘ who made the process easier & with such incredible customer service who is an asset to the Yeomans establishment. Thanks to one & all who got my beep beep back on the road !!
17 July 2025
Unprompted review
Reply from Yeomans
Thank you for your review! We're sorry the initial DS Airbags issue was so frustrating. We're delighted that Ronnie and the Yeomans Plymouth team provided such excellent service and got your car back on the road. We truly appreciate your feedback.
Charlie Herbert at Yeomans Bridgwater …
Charlie Herbert is a knowledgeable salesman. He made sure the new vehicle came with a spare wheel kit and towbar, as requested and explained every step in the purchase and handover procedure.
21 July 2025
Unprompted review
Reply from Yeomans
That's fantastic to hear! We're pleased that Charlie provided you with such a positive experience. It's great to know his knowledge and attention to detail, especially regarding the spare wheel kit and towbar, made your new vehicle purchase smooth and easy.
Yeomans Nissan Portsmouth
Yeomans Nissan Portsmouth. Visited this dealership today and was blown away by the fantastic service I received. Natasha and Josh are very much the dream team when guiding you through the complex world of PX and purchase. I wouldn’t hesitate to recomend these guys for a truly pleasurable buying experience.
19 July 2025
Unprompted review
Reply from Yeomans
That's wonderful to hear! We're pleased you had such a fantastic experience at Yeomans Nissan Portsmouth. We'll be sure to pass on your kind words to the team.
Thank you for your high recommendation!
Update to my last review
Then things changed and i finished buying a Yaris Cross so thank you to Sam, Charlie and the gang for your help
18 July 2025
Unprompted review
Reply from Yeomans
Thank you for the update! We are pleased you were able to complete your purchase and will pass along your feedback to Sam, Charlie and the Team!
Great service from Charlie in Sales
Great service from Charlie in Sales, very enjoyable experience from start to finish. First class experience. Thank you
19 July 2025
Unprompted review
Reply from Yeomans
We are pleased to hear you received great service from Charlie and had an enjoyable experience. Customer satisfaction is our priority so its wonderful to hear you describe the experience as 'first class'! Thank you for taking the time to provide your feedback.
We got a amazing customer service from…
We got a amazing customer service from Craig Binns at Toyota Brighton
He is so professional explained everything clearly
So friendly and helpful
Really appreciated
16 July 2025
Unprompted review
Reply from Yeomans
Thanks so much for taking the time to share your experience! We're pleased to hear that Craig Binns provided you with amazing customer service at Toyota Brighton. It's great to know his professionalism, and friendly, helpful approach were so appreciated. We'll be sure to pass your kind words along to Craig!
Exceptional service
Exceptional service
The team at plymouth really looked after me
Unfortunately my ds3 was served with a STOP DRIVE notice (saftey recall due to airbags) it was a big issue for me because not only did I need car for work I was due to attend my mothers funeral in the midlands...but they got me in a week later and did the repair within the hour. Well done
all I thankyou . All staff were courteous and professional it was very much appreciated.
8 July 2025
Unprompted review
Reply from Yeomans
Thank you for taking the time to share your feedback. We're truly glad to hear that even under less than ideal circumstances, our team provided exceptional service and ensured all work on your vehicle was completed without delay. Knowing we could make a difficult situation a little easier for you is incredibly important to us.
Top class Honda dealership
Having spent too much time dealing with dealers who are unhelpful and disinterested it was a pleasure to find Yeoman's on the road between Chichester and Bognor. What nice helpful friendly people to deal with. Their sales person Russell Thorne was extremely helpful and knowledgeable and knew everything about their products. He answered all my questions, offered a test drive but was never never too pushy. As a result I have purchased a brilliant HRV from them and they gave me a good price for my BMW in part exchange. I am very pleased with the purchase.. Great dealership, great service and very nice straightforward people to deal with.Thank you Russell and your colleagues. Terry
3 July 2025
Unprompted review
Reply from Yeomans
Thank you so much for your positive review. We are glad to hear you have had a good experience with this dealer compared to past experiences and that Russell was so helpful. We'll be sure to pass on your thanks to Russell and the team for providing such great service and his straightforward approach.
A very straightforward and helpful…
A very straightforward and helpful service. Sophie Carrott was very pleasant and easy to deal with. This was the second time we have purchased a new car from them, so that says it all.
30 June 2025
Unprompted review
Reply from Yeomans
Thank you so much for your kind review. We are so pleased to hear that you found the service straightforward and helpful, and that Sophie made the experience pleasant and easy once again.
It truly means a lot to us that you've chosen to return for your second car purchase — your continued trust says everything, and we’re grateful for your loyalty.
Yeomans SKODA…Helston
From initial visit to Yeomans SKODA Helston to enquire about SKODA & the Motability scheme to our new car handover and beyond, we couldn't have asked for a better service, Antony Bosence the Sales Executive couldn't have done more to help and assist, would highly recommend.
30 June 2025
Unprompted review
Reply from Yeomans
Thank you for your lovely feedback! We are so pleased to hear that your experience was such a positive one.
It’s great to know that Antony provided the support and assistance you needed throughout the process. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience.
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