was a good experience and store staff were very helpful. Just to add, I bought a wooden cabinet but there was a damage at the back and I wanted to get a discount since the cabinet was in the showroom.... See more
Company replied
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was a good experience and store staff were very helpful. Just to add, I bought a wooden cabinet but there was a damage at the back and I wanted to get a discount since the cabinet was in the showroom.... See more
Company replied
It was fine to be able to order 2 small items online, since I cannot otherwise get to the shop. It was much larger than and not quite what I expected, but that had it's advantages for me, although t... See more
Company replied
Ordered a chest of drawers. Quality of the product is good and matches description on website. Ordering process was smooth and easy. Came in one piece so did not require assembly Delivery by PostNL... See more
Company replied
As this package was delivered to a business address with a designated reception desk, the driver simply left the package at the reception desk without informing anyone in the reception area. This c... See more
Company replied
Bij Xenos vind je al 50 jaar verrassende en voordelige producten om het thuis gezellig te maken. Een combinatie van food en non food voor gezellige momenten, zowel binnen als buiten. Xenos.nl is een van de verrassendste webshops van Nederland. Niet voor niets betekent het Griekse woord Xenos ‘vreemd’. Alles wat je in onze webshop vindt is dus net even anders. Shoppen op Xenos.nl is daarom gezellig anders, een beetje als een bazaar. Een koopjesparadijs waar je steeds weer wordt verrast door leuke, lekkere en altijd laag geprijsde producten die gezellig anders zijn.
Schutweg 8, 5241NP, Waalwijk, Netherlands
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I placed 2 orders of several items since I received 2 gift cards, Most of the wooden items that I bought arrived broken or had defect that made them look not neat. I don't have the time to go to the store and return them so they are standing on a box in my living room. I also received a trash can that didn't close properly. I think I was not satisfied with half of the items I bought. I would not order on line again
Xenos offers value for money products, now with the online web-shop, the shopping experience is even better and effcient. The delivery service is quick (next day after order) and not expensive.
I will come back definitely again!
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