So glad to find a brand that values providing a quality product while being intentional about the sourcing of the fibers and labor that goes into producing them. The cotton yarns I bought are so soft... See more
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Overall a happy customer. This Company is rather expensive, but has great offers that l make use of. There's a super selection of yarns in a wide range of fabulous colours. Products arrived... See more
Quality wool. Lots of information about the care and construction the garment I was making. So much help available if needed and online support available too. I met this company at a yarnfest and l... See more
Ordered as a last minute Christmas present after problems with another company. Very pleased with range of items, ease of ordering , kept well informed from order to delivery. Arrive ahead of schedu... See more
Company details
About Wool and the Gang
Written by the company
FASHION MADE BY YOU.
Powered by the maker movement, Wool and the Gang is a DIY brand revolutionising fashion.
We’re here to make your DIY dreams come true, whether you’re a knit novice or a stitch master you’re welcome to join our gang.
Knitting isn’t just a hobby, it’s a community, a lifestyle, and together we can make a positive change for our planet one stitch at a time.
We regret to inform you that during this busy period, your order may take longer than usual to reach you. We understand this is frustrating when you’re excited to get stitching and we sincerely apologise for this. The WATG team are working hard to get it to you as soon as possible!
We will keep you updated with progress, and in the meantime, if you want to speak to us directly, you can contact our lovely customer services team here.
Thank you so much in advance for your patience, heart you!
Contact info
United Kingdom
- hello@woolandthegang.com
- www.woolandthegang.com
4.4
Excellent
7K reviews
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Replied to 97% of negative reviews
Typically replies within 1 week
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A beautiful fun and easy cardigan kit
The yarn is beautiful, vibrant and soft, I’m knitting the cardigan kit for my daughter as a birthday present and we chose different colours to the pattern suggestion. I have almost completed the cardigan as it knits up really quickly. My only issue is that the dusty denim yarn had quite a few ‘joins’ other than that it was a wonderful kit. I highly recommend it.
27 April 2026
Your cotton yarn is wonderful!
Your cotton yarn is wonderful! It is so smooth, easy to work with, and no splits. I will definitely be buying all my yarn needs from Wool and the Gang!
27 May 2026
Unprompted review
Problems with delivery
My order didn’t turn up with Evri, and I had to follow this up to find out more. I was told it had been damaged, and they would re-send via DHL. The first DHL parcel turned up with two balls of yarn in the wrong colour, then when the right colour was sent only one ball was sent, so it ended up being one lost Evri parcel and 3 DHL ones to get a fairly small order right.
All the contact I had with them was great, but to choose Evri in the first place to deliver parcels, and then make mistakes when correcting the issue means I don’t feel I can rate them higher.
10 April 2026
As a newbie knitter I was a bit nervous…
As a newbie knitter I was a bit nervous taking on a cotton project . Kit arrived promptly , yarn is great to work with , instructions very clear and easy to follow
18 April 2026
Many projects later…
Wool is lovely. Patterns are clear and easy to read. Good to have the back up of the online tutorials. Good also how they keep coming out with new ideas.
7 April 2026
Loved the wool and the design
Loved the wool and the design. Really don’t like the pattern. Not clear at all.
7 April 2026
Reply from Wool and the Gang
Hi Vicky,
Thank you for your feedback!
We are happy to hear that you loved our yarn The One Merino and the design of the My Guy Sweater. On the other hand we are sorry that the instructions for this intermediate level sweater were not clear enough for you. If you did get stuck at some point, please reach out directly via the link below and our knit guru will be able to help you!
https://woolandtheganghelp.zendesk.com/hc/en-us/requests/new
Best Wishes,
Customer Service | Wool and the Gang
Fantastic Customer Serive
I received my order in good time. Loved the kit with the pattern, needles and wool. Beautifully presented and great quality.
Then disaster! I left my pattern on a train. Wool and the Gang were so quick to respond and in no time I had a pdf version and was able to continue with my project. Excellent customer service!
4 May 2026
High quality & beautiful colors
Purchased a blanket kit and several skeins of Crazy Sexy Wool bulky yarn. Yarn is soft, colors are fabulous and I can’t wait to get started on projects…. and your packaging is awesome. Will definitely buy more!
31 March 2026
Gorgeous wool and fast shipping
Gorgeous wool and fast shipping. I’ve just started knitting the Audrey sweater in the ivory yarn, it’s so beautiful and soft. So excited to get this project done so I can wear it (summer evenings). Thanks Wool and the Gang x
30 March 2026
Perfect shipping, perfect wool!
I've had wool sent to Germany. Worked totally fine :) I love the wool! I have been a capital fan for years now and I am very happy that Wool and the Gang ships to Germany.
24 March 2026
Perfect
Quick delivery of everything I ordered. Easy to follow pattern and lovely quality yarn. Will definitely use Wool and the Gang again
30 March 2026
Great easy knitting kit.
23 March 2026
The yard is beautiful
The yard is beautiful. I haven’t stated yet, I had a few other projects, I am sure it will be beautiful.
24 March 2026
The videos & the booklet really helped…
The videos & the booklet really helped me figure out how to knit! This is a great beginner project and got me through the days I was struggling with a bad cold. It was a good experience to have a kit with nice fluffy wool, pretty wood knitting needles, & a helpful booklet. ☺️
I haven’t finished it yet, it’ll be a while, but I’m grateful to have learned a new skill.
27 February 2026
DO NOT BUY this wool until Wool and The…
DO NOT BUY this wool until Wool and The Gang find a new manufacturer. It used to be a 12 out of 10. Now the way it’s woven into the ball it won’t allow you to easily find the end to start knitting and it becomes a big knot. I bought 12 balls last year and they were amazing. 8 this year and I cannot knit without stopping to take so much time to figure out how to unwind the knots. That’s why it’s on sale
1 April 2026
Unprompted review
Reply from Wool and the Gang
Hello Courtney,
Thank you for your feedback.
I'm so sorry to hear that you've experienced an issue with your yarn. We work closely with all of our yarn manufacturers and conduct regular inspections of our yarn to ensure that the best quality yarn is being produced for our customers. However, in some instances, you may find small knots in your yarn (particularly natural fibres!) which sadly cannot be 100% avoided by any yarn manufacturer and is not exclusive to Wool and the Gang.
If you are not happy with the quality of your yarn, please send us some photos via the link below and we'll do our best to sort a solution out for you :)
https://woolandtheganghelp.zendesk.com/hc/en-us/requests/new
Best Wishes,
Customer Service | Wool and the Gang
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